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  1. Key performance indicators are difficult to track and manage within CSuite. It would be nice to have it's own tab with some preset fields (most commonly reported fields) and custom fields that we can set our own reporting dates/times/notes etc...
    We are currently using opportunities and then reporting separately for Grant and donation information. Ideally, this tab could have options to show/view total yearly/quartely donation amounts, grant amounts. There's many other items we report on but always have to go to a few different places to see/view what we need to report on.

    3 votes

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  2. When a household is marked "do not mail" offer the option to apply to other members of the household as well. Similar to how the system asks if you want to change other profiles when you make an address, phone or email change.

    3 votes

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  3. New "User" records should create an associated "Individual" profile type rather than an "Organization" profile type.

    Why does adding a new "User" to CSuite create an "Organization" profile type? Our users are people (individuals). Every time we hire new staff we have to manually convert the profile record to an individual type, and then change the profile's "org" name from "John Smith" to "Community Foundation for...". The default should be an individual record type.

    3 votes

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  4. Work Phone No. - Many facilities include an extension. Would be nice to be able to add phone number followed by ext. or extension. Perhaps a new field with phone extension. At the moment workaround is to use Other Details.

    3 votes

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  5. Add a date field option to Profile Types. We are adding CAP program and have classes and to track classes, a date field would be a great add. Otherwise we would create a profile type for each year to track classes.

    2 votes

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  6. Under Profile, in the ACH Settings when entering the routing number, would like for CS to be able to verify if its a valid or invalid number when configuring the account information. Currently, a NACHA file is run with the account information that is configured and then uploaded to the bank where then you will find out if the routing is valid or not. Would be nice to find this out on the front end of the process rather than the end of the process.

    2 votes

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  7. You archived my last idea to allow us to edit Phone Types. So I'm going to try again...

    As there is currently no way to edit Phone Types to expand the options available, can you marry the Phone Types to the Email Types so that we have a broader set of options for Phone Types?

    2 votes

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  8. Email bulk receipts with a custom message even if a profile doesn't have a primary email set up. Rather than stop the email job entirely if no email is on a profile, run an exceptions report so we can correct profiles that do not have a primary email set up.

    2 votes

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  9. Would like to be able to add "contact" and "contact title" when using the bulk profile import to add organizations to CSuite. Currently, to do this in bulk, a profile import needs to be completed, then a bulk update for names to add the org contact name and title. It would be great to do this all in one step. Thanks for considering this!

    2 votes

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  10. I'm not sure if this is a CSuite or a GLM idea. Why isn't the tax class field a standard field in GLM so when you sync the grant you do not have to remember to edit the profile? We end up with a lot of agencies without a tax class when it is time to run the 990 reports. Very time consuming.

    2 votes

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  11. I fail to see the value of prim date on an address. If an address is made primary on that date each year, at what point is it made not primary? We have multiple donors/fund holders who vacation or winter somewhere other than their main place of residence. It would be great if there were start and end dates for an address to be primary or when to use that date instead of the primary.

    2 votes

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  12. The profile "created date" is one of the most important filters - please add so we don't have to use a custom report. This will help us spot dupes quicker!

    1 vote

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  13. When linking a parent organization to a child organization, there is not enough information displayed to distinguish the children from one another. For example BANK (Parent Organization) has two Children, Bank and Bank, you have to click on the children to see that Bank is John Smith and the second Bank is Jane Doe. Can there be another column displayed with the "Primary Contact" name.

    1 vote

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  14. May I suggest when looking through a household (or any) profile, in the Donor tab & Donations bucket, the sections for "Donations (Household And Members)" and "Advised Donations (Household And Members)" be flipped so that it is in alphabetical order?

    We initially couldn't find the section with a member with a long Donation list

    1 vote

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  15. Is there a way to get Profiles that start with a numerical name to appear in the search i.e.Street address as the name of the ORG? When I enter the number, I only get system id numbers to appear in the search.

    1 vote

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  16. Be able to export all gifts made by a profile directly from their donor designation. Similar to how gifts to a fund can be exported.

    1 vote

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  17. It would be nice to see, for those profiles in a household with more than one email, which email is Primary when viewing the relationship tab. Right now, to see the Primary email, we have to open the profile to see which one is tagged Primary. It would be nice to see the Primary without opening the profile.

    1 vote

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