Suggested text for fields to reduce donor error
I find that donors often confuse prefixes with suffixes. Is it possible to have greyed out suggested text in the suffix field (e.g. Jr, Sr) so that they don't enter incorrect information? Stripe does this for their data entry fields.
3
votes
Thiloma Hofer
shared this idea
In the new donation portal, only suffix is available during the checkout process. Foundant will not be making any updates to the legacy donation portal in anticipation of the sunset date of 2/1/1025.
Here is a link to the help article to get started: https://support.foundant.com/hc/en-us/articles/19944569982871-Donation-Portal