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99 results found

  1. National Change of Address. Database from the US Postal Service that contains all of the address changes that have been submitted. An automated link to this would enable the updating of addresses on profiles.

    3 votes

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  2. Would it be possible to update the individual and batch processes for Yearly Tax Receipts to save the generated documents to the Donor’s profile?

    4 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  3. Currently on the household record, the Last Donation Date does not roll up all donations from the household members. So, if the household has not given since 2021, but a member of the household gave in 2023, that is not reflected in the Last Donation Date on the household record, it shows their last donation was in 2021. This is not an accurate representation of the household's giving. Please have all household and household members giving be reflected on the household record's Last Donation Date.

    111 votes

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    Proposed Idea  ·  8 comments  ·  Profiles  ·  Admin →
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  4. Allow past engagement list on profiles to be sorted by date

    4 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  5. It would be helpfuld to list all invited campaigns under the engagement tab of the profile. Currently it only lists active campaigns. We would like a way to see more historical enagament of individuals on their profile.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  6. When I'm looking at a profile, under Engagement, there's an option to delete the profile from a campaign. The problem I'm having is that after choosing delete, I'm taken to the CAMPAIGN instead of back to the profile so that I can delete it from other campaigns or make a note. It makes more sense to me, and would improve my work flow, if the system returned me back to the profile where I started.

    Related to this, it would be helpful to have a Delete button on the archived campaigns found under List All Campaigns within a profile, rather…

    8 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  7. Please add a notification of some kind when a csuite profile's address, phone, email has been updated due this updated information provided in GLM (and vice versa; when GLM is changed due to csuite change) We are finding this out after the fact and GLM contact information has overridden existing intentional csuite profile information. If we received notice when the data update happens, we can make an informed decision for data accuracy.

    29 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  8. When Bulk Updating profiles, there are four different files to bulk update the profiles with. When editing profiles, we usually need to update all four areas of the profile and this requires us to download and manipulate all four.

    Instead, it would be better if they were consolidated into a single file/sheet so we could update all of those fields in one go. This would make this process much less tedious and allow us to make one bulk edit, instead of four individual bulk edits.

    We aren't asking to get rid of the four individual bulk update files, but instead,…

    9 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  9. In the portal there is now the option to see household donations, which is a feature we highly requested that was implemented recently (https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/48809117-household-donations-on-donor-portal). However, if a profile does not have the donor designation, they are unable to see the donor portal when they log in as a fund advisor, thus are unable to benefit from seeing the household donations. In order to allow these profiles to see the household donations, I'd like a bulk way to set the donor designation on to profiles. This way they can have access to the portal. Otherwise, this household donation visible…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  10. When the profile of a Nonprofit Organization is edited, it would be awesome to have some sort of reminder that there is a Nonprofit profile associated with it that may also need to be updated. For example, if an organization profile has a new primary contact and it is also tagged as a nonprofit, most of the time that means the Nonprofit profile primary contact also needs changed, since they are not linked.

    8 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  11. Currently an atttached Charity Check keeps us from deleting a vendor and profile that have no other activity. Please update the logic to allow profile to be deleted.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  12. Please can you allow us to keep information entered in custom fields when merging two profiles.

    13 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  13. When moving a profile from 'inactive' to 'active', it is currently required to then click Clear 'do not mail', 'do not email', and 'do not call'. These steps do not remove 'inactive' from the address, email, and phone fields. It's then required to remove 'inactive' from these 3 fields. This should automatically happen when moving the profile from 'inactive' to 'active'.

    24 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  14. I'm running a report of donors with a birthday in a specific month, but for those donors who are a part of a household, the Steward is on the Household profile. I want the Stewards to sign the cards for these donors. In order to see the Household Steward, I need to open every donor profile who is a part of a household to find their Steward. Please add Household Steward as an option to select in custom reports.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  15. Right now, the "duplicates" tab only flags profiles with duplicate name, email address, or phone number. Could it also flag duplicate addresses? We have many donors who may use a slightly different name when donating (like putting in "Michael" for one donation but "Mike" for another, so it doesn't flag it as a duplicate profile). If the system also flagged duplicate addresses, it would hopefully catch more of those.

    26 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  16. I'd love to be able to import org role relationships for existing records the same we can import relationships. While I know we can bulk add org roles, this doesn't solve the fact that the start and end dates may be different. For example, I am relinking some former board members to our organization profile - they all have different dates of service I want to capture by using the start and end dates. While I can bulk add the Board member org role to these profiles and connect them in bulk to our organizational profile, I still have to…

    1 vote

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  17. Reposting Previous Suggestion-

    Please add the address and phone type fields to the template when importing new profiles. I am importing lots of new profiles but have to go back and manually add the address type and email type. This is a very tedious process.
    Thank you.

    1 vote

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  18. I would like to propose a change of the drop-down "ACTION" choices. Instead of the current default "replace with validated address" have the "Do nothing" as the default. This is helpful and will save time because profiles may have old addresses that we dont need to touch. Choosing the "do nothing" as the default will allow us to only click what is needed. Also, change the caps to lower, as someone else suggested, please. Thank you

    1 vote

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    0 comments  ·  Profiles  ·  Admin →
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  19. When you search for a profile by profile number rather than name, the status of the profile (deceased, closed, inactive) is not displayed in the search results. When you search by last name, the profile status is parenthetically displayed in search results. It would be very helpful if the search returned the same information no matter what is used to search.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  20. When we receive donations from a DAF fund or Trustee it would be nice to have that as a profile type to select instead of Individual, Household or Organization.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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