Update Other Profiles Function
I attached a photo of what Community Suite shows when a profile is updated and there are other profiles that had the same phone, email or address that matched the record you just changed. This function worked previously, but it no longer functions. When the boxes are checked noting if you want to change values for the other profiles as well, the updated address does not change on any of the profiles selected. Again, this function used to work and it was very helpful. I would love to see it work the way it is designed to. Thanks!
Lindsey Cross
shared this idea
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Madison Leighty
commented
It would also be extremely helpful if the address type, other detail, primary/pay/mailing/inactive, and primary date fields could be updated across multiple profiles as part of this process.
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Jesika Ellis
commented
This functionality has never worked at all when you have more than one address on any of the profiles, so it's just been a useless annoyance to us. But now, when changing/editing an address on a profile with more than one address, the Address Validation does NOT show as a feature following this screen at all, and that is problematic.
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Eyerusalem Gehringer
commented
This does pop up for me, but only if I have already done address validation and I'm changing something like the address type. Otherwise, the address validation pops up, I make my choice, and it goes back to the profile. In an ideal world, both address validation and then updating the other profiles would both show up. This would also update more profiles at once with address validation.