Delivery / Read Receipt for email?
Thank you Foundant for the addition of email history! Great addition!
I am wondering if anybody else would like to see an option for emails to have a delivery or read receipt for the email sent through GLM.
-Lynn Larson
Fred & Jean Allegretti Foundation
Idea posted August 15, 2013 by Lynn Larson, Fred and Jean Allegretti Foundation
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Moved to Archive during a clean up effort in April 2024.
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I just wanted to update everyone that we are closer to having email deliverability information available within GLM.
In our 6.3.0 release - coming in early March - we will be updating our integration with our email provider. In the next few months, we'll be able to leverage that updated integration to display deliverability information.
I'll have more information around what that means exactly as we get closer to implementing it.
-chris
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Debbie
commented
It would be helpful to add a read-receipt option when sending emails. I have several grantees who are still claiming to not have received the emails that are sent within the system. This is frustrating and is leaving me with little faith in the system and going to back using my own email software.
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Chris Dahl
commented
Hi Lynn,
I appreciate the suggestion, but realistically, this is a very long way down the feature list. First, there are just a lot of higher priority features we need to work on. And second, this is a really big development effort. While I can understand how email correspondence is very important, building out a feature-rich email system is a fairly significant investment. If there's enough demand, it's something we could consider, but it would have significant implications on other development efforts.
Thanks for the suggestion, and please let me know if you have any questions,
-chris
posted September 3, 2013 by Chris Dahl, Foundant Technologies