Make the "Edit" on the Follow up Reports Bigger, Bolder or more obvious. Grantees can't see it!
Grantees are frequently asking where do they enter their follow up reports. It's just not obvious on their Dashboard.
Michele Schmidt
shared this idea
Hi Everyone!
As of our Nov 2023 the Edit links for Follow Ups have been replaced with Buttons.
The button with say, START, CONTINUE, VIEW or PREVIEW depending on the status up the follow up. We hope this is more clear and easier for applicants to find.
If you have additional feedback be ask that you add that to a new idea!
best
sammie
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Chris Dahl
commented
Hi Lisa,
Thanks for taking time to make this suggestion. We actually used to have it say "Complete", but we got a lot of negative feedback on that as well. Even if we make it a button, I'm not sure that it would be that clear.
Our slightly longer-term solution is to try an overhaul of the applicant dashboard. This is dependent on us first spending some time working on improving the user interface, but what I envision is an applicant dashboard that more clearly indicates "in process requests", "decided requests", "follow ups in process", etc. I'm not 100% sure on what that would look like, but I think we have some real opportunities to improve the applicant experience.
I look forward to being able to make some changes, though it will probably be in the 6-9 month time frame. Thanks again for the suggestion!
-chris -
Lisa Rhynes
commented
My small town applicants have a really hard time finding that teeny tiny blue "edit" word to click on for the Follow Ups. Can you either change the word to "complete form" or make it a button to click on.