email log for profiles
I would love to have a way to view emails sent via CS located on the profile tab. This would include emails sent via Fund Advisor login, online donation emails that include the attached tax receipt, etc.
Thanks!
Missy Belles
19
votes
Missy Belles
shared this idea
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Merrell Bergin
commented
Agree, we are sending ad hoc emails to Donors for special recognition and system should be able to log a date/timestamp and sender at minimum, and ideally have a link or full text of the email body. As it is now, there is absolutely no record of an email being sent to a donor which may lead to either missing someone or sending twice inadvertently.
ALL E Mail, regardless of linked table or program, should be fully logged AND retrievable by user without having to submit a Support request .