Change "no-reply@fcsuite.com" to Default Email Reply To
We are continuing to have problems with Fund Advisors telling us that they are not receiving system-generated emails from us. We believe this is because the name and the email address do not match. That is, our organization's name is in the sender name but the domain in the email address is fcsuite.com.
Has there been any discussion to investigate the possibility of changing "no-reply@fcsuite.com" to what is entered in the "Default Email Reply To" setting in Systems Data?
We believe this would pass more smoothly through spam filters.
Michelle Schneider
shared this idea
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Lori Kaufman
commented
Please consider this for emails from GLM and SLM as well. Would love to customize these by affiliate/supporting org not just one email for all of organization.
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Erika Myers-Bromwell
commented
great idea
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Jessica Renfro
commented
Yes! An issue with a donor's email filtering out this no-reply@fcsuite.com address just came up again for us today. Thanks for considering this idea!