ACH NACHA file needs to pull in Ref Number so that the vendor knows what we are paying.
It currently is pulling through in the Addenda Indicator field the batch ID # (which means nothing to us or the vendor), it should be the invoice number that I am processing. Please update this.
From: Marie Shores marie.shores@foundant.com
Sent: Thursday, June 29, 2023 9:42 AM
To: Michele L. Tarlton McKinney mmckinney@yccf.org; Holly Spitz holly.spitz@Foundant.com
Cc: Success success@foundant.com
Subject: RE: NACHA information FW: Foundant Technologies - Conversation with Michele Mckinney
Hi Michele,
That’s great you were able to resolve the formatting issue.
For the Addenda, I escalated that & found out some additional information. Apparently, the options on the Account for the Addenda don’t impact the CSV export. At this time, this field will only export the Batch ID on the CSV version. Which I understand isn’t a field that means anything to the vendor. I am going to ask our Product Education team to update our resources regarding this option. I would like to ask you to add a suggestion to the IdeaLab regarding updates you need for the CSV NACHA file export. This will help the Product team to know what options are needed as they continue to make improvements.
Michele McKinney
shared this idea
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