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Campaigns: "Convert to Guest" should Retain Contact Information

We work very hard to get our ticket purchasers to complete their guest information. But when they do and we select "Convert to Guest", the contact information entered on the guest record is NOT copied into the new profile. This is requiring duplicate work. Can we please have CSuite save the contact information from the guest record into the new profile?

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Michelle Schneider shared this idea  ·   ·  Report…  ·  Admin →
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  • Khalilah Johnson commented  ·   ·  Report

    Very important to our work surrounding events. This creates duplicate work for us.

  • Anonymous commented  ·   ·  Report

    We need the email, physical address, any other information to be transferred automatically to the new profile, please

  • Alex commented  ·   ·  Report

    not having this creates so much unnecessary work and wasted time

  • Marci Fazio commented  ·   ·  Report

    The whole point of a "Convert to Profile" button seems to me to be to retain any information added as a guest in order to start the profile.