Allow the same email address listed as a contact in one organization to be included as a contact on other organizational records
Hello! Please allow the same email address to be used across different organizations. The system shouldn't dictate that limitation. This is for someone who is president of an association with its own record and is also a contact for her organization, which has its own record. The association does not have its own email addresses - members use their own organization's email. And grant writers should be able to use their own email and login to different accounts - the collaborate function is an inconvenient workaround. Thank you for considering.
Karen Kahan
shared this idea
With our February 2024 Release we have implemented an admin workflow to associated users with multiple organization. You can learn more about this release here: https://support.foundant.com/hc/en-us/articles/20894342820759
In a spirit of continuous improvement we will continue to evolve this feature and thank you for partnership. To provide feedback on this implementation and suggest next steps please reach out to our product team or post a new idea.
-The Foundant Team
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Sydney Morrone commented
Our CF serves a very active community of grassroots orgs, which means many folks are wearing multiple hats in multiple organizations. We have organizations that have the same primary contact- and that contact wants to use one email for both of their organization's profiles. We've determined a request -by-request work around but it is not something that we can manage for every applicant requesting this. Please consider this!
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Veronica Henry commented
Yes, this would be great!
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Rebecca Wardle
commented
Our foundation also struggles with this issue. We use some work-arounds to address it, but they aren't perfect solutions and it's a little clunky both for our foundation and for the applicants.
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Debbie Mueller
commented
We are struggling with this issue as well. Our Foundation has decided to make strategic expenditure responsibility grants to C4s that are affiliated with C3s that we have previously made grants to. The staff are the same for both organizations and each staff member has only one email. Asking our grantees to come up with an alternate email to create an additional login because our system won't let them use a single account is embarrassing and creates an unnecessary burden for them.
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Miranda Lape commented
If I'm understanding correctly, this would also solve a problem I face. Currently, I have a university with several departments that are all allowed to apply for our grants. However, University policy states that the University grants manager needs to open every application that is started under any department that applies. Since an email address can only be associated with one organization at a time, this has caused us a lot of grief in setting it up so the University Grants Manager can be a contact on all the different department profiles simultaneously. It would be great to allow a single email address to be added to multiple organizations, and give the applicants the ability to toggle between which organization they're applying for.
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Alma Felix
commented
I agree with this comment. The collaborator feature they added does not address this issue since the user still has to be associated with a specific organization in order to use this feature.
I have this same problem all the time with grant writers reaching out to us. Another option would be to add "grant writer" as a user option.
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Brent Winkelman
commented
Completely agree. An applicant should not need a unique email for a grant. This current requirement causes delays in grant agreement acceptance as the email from GLM goes to a one-off account.
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Rachel
commented
I am hoping that we can create a solve for a continuing issue that applicants face, especially those with contracted grant writers. Grant writers typically only have one email address and are often not given an organizational email address. If they write for more than one organization that submits to our foundation, it creates profile problems and confusion. Users often take it upon themselves to start overriding information in existing profiles and then reach out when they hit a deadend. It would be awesome to figure out a way that users can utilize the same email address for different organizations or associate themselves with more than one organization on their own.