Refunds
Add ability to process scholarship refunds without the initial check being reconciled first
Crystal Macmillan
shared this idea
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Alison Hawkinson
commented
This is very important. Sometimes a student will change schools after we cut the initial scholarship check, but before we've reconciled that month's bank statement. This is especially critical when the change in schools is close to the due date for tuition!
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Marsha Lewis
commented
I also agree with this idea, it is challenging to continue normal operations when we are not able to process refunds or cancellations of grants where the original check has not yet been reconciled and it is very confusing to our scholarship team to see that there has been a refund when finance cannot enter it right away. Often, we have several scholarship payments made on one check so it takes the University some time to deposit the check but they send the refund right away when they realize that a student's account is overpaid.
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Dale Halburian
commented
correcting this issue will make a positive impact on our workflow.
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Nicole Delos
commented
This is very important to our organization.
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Nicole Bucci
commented
Agree with this idea, it is challenging to continue normal operations when we are not able to process refunds or cancellations of grants where the original check has not yet been reconciled.