Reverse/CorrectTax Receipt
In the last year, CSuite offered the option to generate a new tax receipt serial # - this was often used when a tax receipt was accidentally marked as 'sent' or when corrections needed to be made to a letter. This function has been removed and tax receipts can no longer be regenerated, but now must be manually created. My suggestion is that users be given the option to regenerate individual tax receipts - especially for cases where letters have not been sent or corrections need made.
Tax receipts can be regenerated on an individual basis. From the donation record, select tax receipt. You will be given the option to create a new tax receipt. Please contact support for further questions.