Multi-platform integrations via Zapier, Make, MuleSoft, or similar middleware
One of the most limiting things about using Foundant is the lack of connectivity to other platforms that we all use. Even in cases where there is some integration (like with MailChimp) that integration is extremely limited.
I found those ideas all via one quick search in the Idea Lab for the word "integrate." I bet there are many other requests that could also be solved this way.
If you're considering voting for this and want to know more, you can see all of the integrations available via Zapier, Make, and MuleSoft at these locations:
Zapier: https://zapier.com/apps
Make: https://www.make.com/en/integrations
MuleSoft: https://docs.mulesoft.com/connectors
Foundant is a relatively small company and obviously doesn't have the capacity to develop connectors between CSuite and the many platforms we all use.
Instead, I suggest that Foundant focus on developing a connector to one middleware platform like Zapier, Make, or MuleSoft. CSuite could connect to one of these platforms, then users could create integrations between CSuite and many other.
I did a quick search in the Idea Lab and found a number of suggestions that could all be solved by a middleware integration. Here are some examples:
Constant Contact
https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/34929421-api-for-constant-contact
(would also work for MailChimp, Campaign Monitor, and many other email marketing systems)
Analytics Platform
https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/44916346-integrate-with-an-analytics-platform-tableau-or-a
Givebutter
https://idealab.foundant.com/forums/597718-communitysuite-idea-lab?query=zapier
MailChimp integration improvements
https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/44369310-batch-update-do-not-email
Google Data Studio
https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/41468275-google-data-studio-integration
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Chris Ringkamp commented
As a new CSuite user, I was shocked to learn that we cannot integrate automatically with MailChimp like the $450/year CRM I moved from. With a staff of two, integration is critical to our workplace effectiveness.
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Laura Malone commented
Please, please, please can we do something about how Foundant integrates with other software! We are constantly tying to find ways to improve our donor outreach, relationship building, donation matching, etc. but ALWAYS run into issues about CSuite not supporting any API integrations to make our lives easier.