Batch update "Do not email"
We use the mailchimp integration with CSuite and would love to have the ability to batch update the bounced emails as "Do not email." Currently these have to be done individually, which takes a lot of time when you have over 100 to do.
Julia Da Silva
shared this idea
5/29/2024: Profiles: Enhanced the Profiles Bulk Update Names report to allow for updating Do Not Mail, Do Not Email, and Do No Call and the No Status Charity Check. No Status Charity check will only apply to Grantee profiles.
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Julie Rae
commented
We agree :
1. There is no two way sync
a. It would be useful if we could send data back to Csuite if a donor unsubscribes from mailchimp or a message is returned undeliverable
b. When a fund advisor is removed in Csuite, we need to manually compare MC and Csuite database to then remove the contact in MC
2. There is no toggle in Csuite to say unsubscribed from mailchimp.
This ties in with option1 above.
3. Current synchronisation from Csuite to Mailchimp overwrites history.
When syncing to MC, it replaces emails and any existing "behavior history/open/clicks" within MC is lost. We use that behavior to target segments for enewsletters