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12 results found

  1. When merging tributes I'd like the ability to automatically move the attached files from the deleted tribute to the remaining tribute. Similar to the feature that was recently added when merging profiles.

    15 votes

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    0 comments  ·  Tributes  ·  Admin →
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  2. There are currently no notifications when tributes are created. It would be nice if there would be a number next to the tab....ie (Tributes (3) like there is for donations. Otherwise you have to keep checking the tab to see if any tributes were created.

    14 votes

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    1 comment  ·  Tributes  ·  Admin →
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  3. If the donor fails to enter anything in the 'Whom to notify' area, the donation will result as a non-notify tribute. As the donor as elected not to notify the tribute, we are unable to modify and link to an established tribute.

    We have chosen NOT to display our tribute names to the portal for several reasons. Now that CSuite assumes that if someone enters a Tribute name without notify contact information, that means the donor does not want to send a notification. However we are finding that the donor may have simply not known who to notify.

    Our ask…

    14 votes

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    1 comment  ·  Tributes  ·  Admin →
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  4. When I create print letters to notify folks that a tribute gift was made, I typically make edits to the letters before printing and sending. However, if someone has selected to notify the tribute via email, I am unable to edit the letter.

    Could there be a setting to toggle off this option on our website so that the public can only choose to notify people via snail mail?

    Or could the system allow me to edit my letter before it is emailed?

    6 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  5. On the donation page, it would be great if the Tribute Bucket would also reflect when something is sitting there and needs attention. We try to check this regularly, but it's easy to forget when you are a small shop.

    6 votes

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    1 comment  ·  Tributes  ·  Admin →
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  6. Currently any tribute created is made public immediately. This leads to a lot of clean-up later. Could tributes be made private by default or could we have a setting that makes this an option?

    5 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  7. Under Tributes content, there is a Tribute Notify Email Body that can be edited to wording of the client's choice. However, you can't add any fields that aren't in the default.
    This is the default.
    Default content: Dear {{name}},

    A gift has been made in {{memorialtype}} of {{memorialname}}.
    Details of the gift have been attached to this email.

    Thank You,
    {{site.name}}

    Then name field populates as the first and last name of the receiver. It would be nice to be able to change so the salutation field is there instead of name. You can't edit that before the…

    5 votes

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    0 comments  ·  Tributes  ·  Admin →
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  8. 3 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  9. Again, with my struggle for documenting when a tribute was sent and who & how it was sent to - please make this reportable.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  10. I don't see a way to search for a tribute by its ID number. This would be helpful in updating tributes or in cleaning up data.

    Thanks

    3 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  11. Hello - I am still struggling with how Tributes are tracked - I cannot find a Tribute "sent" option in default reports or in Tributes or any report that shows when it might have been sent or how.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  12. It would be great if you could hyperlink the donation id linked to tributes, so you can easily click out and see more information about the gift. Thanks!

    2 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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