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  1. Currently the first log item for an Online Grant Request is once the grant is created. However, the grantee can be changed before the grant is created. If an incorrect change was made to the grantee field, there's no backup of the original Fund Advisor's request. Please have the log show when changes are made to the grantee before the online grant request is created.

    23 votes

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  2. Provide the functionality to be able to either copy a grant approver to another grant approver, mirroring the funds they can approve, or allow for bulk adding of funds to a grant approver based on fund group.

    22 votes

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    Proposed Idea  ·  8 comments  ·  Funds  ·  Admin →
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  3. We should be able to send grant letters in bulk, not just by check batch. Similar to how you can check the box for the tax receipts you would like to send all at once.

    22 votes

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  4. It would be beneficial if the Email Delivery status for bounced or dropped emails was in red.

    22 votes

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  5. It is fantastic we can now just use "Save" in custom reports to save updates to an established report. It would be mind blowing if we could also have the option to EDIT the report to update the description, the shared toggle or even the name without using "Save As" and deleting the older report.

    22 votes

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  6. Provide the option to filters to include subfunds if the master fund is not included. At a minimum, provide a warning that the filter is incorrect if a user chose to filter on a subfund and does not include the master fund.

    The Financial reports (Balance sheet and income statement) have been changed so the user can no longer filter on specific funds if the fund is tied to a master fund. When creating a filter, it is impossible to tell if a fund has a master fund.

    There is a potential for reports to be run providing incorrect data…

    22 votes

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  7. As donors are purchasing tickets, they're only able to select one at a time. They have to back to events, select the event again, and add another ticket, and then go back to events, select the event again, and add another ticket... It should just be one screen where they can select how many different tickets they want to the event and then check out.

    22 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  8. 22 votes

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  9. Currently there is no automatic notification to notify the user that their request for approval is approved. Normally the personal with approval authority is very busy. The extra time spent to send an email confirming the request has been approved is very inefficient. Please add automated approval notifications so the staff requesting approval can be ready for the next step in their process.

    22 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  10. We would like to be able to filter the donation report by cumulative donations in a specified time frame. We send certain mailings to donors who have cumulatively donated $501+ per year (even if they've made multiple $100 donations to equal $501+) and right now the Donation Amount filter only filters those who have made a one time donation of $501+ or more. We also send certain mailings to donors who have made cumulative lifetime gifts of $10k+. There is no way to filter by this option to easily add to a Campaign.

    22 votes

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  11. The payment date for grants should automatically become the check date. It doesn't make sense for the payment date to be the date it was entered and causes confusion with donors wondering why organizations haven't received checks when the payment date is before the grant date and/or before the date checks are run.

    22 votes

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  12. Since one of the primary purposes of Community Suite is customer relations management (CRM), there needs to be more sophisticated options for recording contact with donors. Right now the only way to do this is to add a note for each contact. Other CRM systems I have used make it much easier to open a box to record each contact: date, nature of contact (phone, email, visit, etc.), who made the contact, etc. This should be stored in such a way that it is easy to pull up a list of all contacts with a particular donor.

    22 votes

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    1 comment  ·  Profiles  ·  Admin →
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  13. I am in agreement that they s/b able to correct their contact information but I think it would be better at the profile level to then be toggled "inactive" instead of disappearing altogether "deleted". Instance that just happened they removed their work email and replaced with a personal email, which is fine but now the work email is no longer on their profile at all. Please change to inactivated vs deleted when changes are done on the portal.

    21 votes

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  14. Can you please have the chat box stay up on the screen instead of disappearing each time you have to move to a different tab, it's very annoying to have to restart the chat each time.
    Thanks!

    21 votes

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    4 comments  ·  Other  ·  Admin →
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  15. One of the most limiting things about using Foundant is the lack of connectivity to other platforms that we all use. Even in cases where there is some integration (like with MailChimp) that integration is extremely limited.

    I found those ideas all via one quick search in the Idea Lab for the word "integrate." I bet there are many other requests that could also be solved this way.

    If you're considering voting for this and want to know more, you can see all of the integrations available via Zapier, Make, and MuleSoft at these locations:

    Zapier: https://zapier.com/apps
    Make: https://www.make.com/en/integrations
    MuleSoft: …

    21 votes

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    2 comments  ·  Other  ·  Admin →
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  16. Please add campaign categories as a filter and field in custom reports so we can dive deeper into reporting on campaign activities, attendance patterns, etc. Thank you!

    21 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  17. Would like the option to turn on/off automatic ticket receipts by event.

    21 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  18. It would be great to be able to choose more than one donation type to charge an Admin Fee to. I have an Admin Fee for 2.5% on each donation that comes into the fund. But it does not pick up internal donations or stock donations. I had to add two more Admin Fee Types to get this done, rather than being able to choose all three from a drop down list.

    21 votes

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  19. It would help to streamline workflow if we could edit the Share File option in the Upload File(s) window, instead of having to upload the file and then scroll down on the Fund ID and then select the option to share the file.

    21 votes

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  20. When you go into the General Ledger search... it would be beneficial to have a from account number and to account number to get a consecutive series of general ledger accounts.

    Example GL 63000-65000.... it would show all the transactions for those accounts. It would be grouped by the GL with subtotals. Every accounting software I have used has had the option to pull a series of general ledgers like this.

    This is not feasible with the new financial reports being released this month since the general ledger would have the description on it. We use the descriptions a lot…

    21 votes

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