Profiles: Enhanced the logic behind the profile merge, similar profiles, and duplicates. Any profiles that are in the merge queue are not displayed. Next if for a given group of duplicates (name, email, phone), if all the entries have unique addresses, we do not mark them as duplicates (i.e. if there are 3 John Does, and all have different addresses, we do not show them). Same thing with phone and email. If each phone number has a unique email, then we exclude them from duplicates. In addition for phone numbers, if a phone number has unique last_names, we assume that different people are sharing the same phone number for whatever reason, so do not assume they are duplicates.
Clients will also have the ability to mark the duplicates that are ignored as reviewed by selecting the Mark Ignore As Reviewed on the left hand menu within duplicates. This will remove the ignored duplicates from the list. Under the List Reviewed there is an option to unreview the items and they will populate back on the duplicates list. If something is ignored (greyed out) and another duplicate comes in, it will re-enter the queue. Also, once marked as reviewed, there is an option to un-review it. Duplicates will also now appear as one line item under the three separate columns with the of duplicate profiles in parenthesis.
Jennifer Windram
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