Duplicate profiles suggestion gone?
With the new profile updates, it appears that the suggestion to merge duplicate profiles has disappeared. Could we please have this feature back? It has helped us catch a lot of duplicate profiles, especially with credit card donations.
Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
-
Patti Biera commented
The majority of our duplicate profiles are not being shown in the engagement tab or the duplicates page due to minor differences in an address, email, or space at the end of first or last name. Is this also planning to be addressed?