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  1. Would it be possible to pull the parent’s email address (from the scholarship application) to cc them on an email to the student without going back to the application to find the email address?

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  2. New layout of website does not work well on mobile devices - especially iPhone. I used to be able to look up a grantee and get quick information (last grant, details, amount paid, etc) - now I can't even see the landing page to navigate to a specific grantee. And if I get to their grant history, I can't see the grants listed.

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  3. I would like the ability to download an organization's request history into an excel. I used to be able to copy / paste as a workaround, but cannot do that any longer with the new dashboard.

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  4. When printing envelopes from the profile screen it would be nice if inactive addresses did not show.

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  5. When generating fund statements in bulk, there is no option to efficiently save each fund's statement as a separate PDF file - the only option is to save them all in one compiled PDF (via either "Generate All File" or "Create Print File"), or to save each fund's statement separately via a series of clicks.

    I would like the ability to generate and save fund statements as individual PDFs with a customizable File Name (eg: %Fund_name Statement FY 2024-2025.pdf) with one (or two) simple clicks!

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  6. It would be nice for the follow up assignment popup to be able to include a column that notes if the contact is the primary contact for that organization and/or include contact title. This would help with removing extra workflow steps for ensuring that the correct person is being assigned grant agreements, etc.

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  7. The new process to reapply for a grant seems a bit redundant and confusing.
    I used to direct non-profits to click on "Apply" and they're in to the new submission.

    Now they need to click on Apply, then the button says "Applied" - past tense makes it confusing to me and them, and then the button says "Apply Again."

    I think to simplify, the 2nd screen should have the "Apply Again" button...and not Applied.

    What I don't want, personally, is to have to walk every non-profit through these steps to reapply.

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    • Editing MFA text and emails. Eg. The page that prompts the user to set TOTP. Change naming convention when MFA is added to authenticator app. When a user scans the QR code to set their TOTP, change default text based on the SmartSimple environment.
    • MFA batch reset functionality. Right now we manually have to reset MFA for each user.
    • Enable automatic redirect to SSO link for users when they log in with username/password instead of showing them an error page asking them to login again using SSO link. This is a standard feature available for most apps that offer single…
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  8. I would like to be able to set a default answer to questions on the application. Like for drop down or radial buttons, I want to choose a default and then have the option to change it if needed. It would also be useful for information to auto populate from one question to another. For example, the project title would autofill to another question that is a summary of the request.

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  9. There should be an option in the bulk updates for funds to bulk update fund advisor permissions for the portal. Currently, if we want to update permissions for what is viewable/what actions are available for users to through the portal, we have to individually update each profile. For an org that has as many fund advisors as we do, this is very time consuming and inconvenient. An option to bulk update these permissions would be very helpful.

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  10. (Applicable to the UA) We need to have two separate automated emails: one for when students submit their eligibility quiz (to confirm the quiz has been submitted and to then share information on next steps) and one for when they complete a full application for each of their eligible scholarship opportunities. Is this in the works for the UA? Currently the same "thank you for submitting your application" email is being sent to students when they submit their eligibility quiz AND when they submit their complete applications. This is causing students confusion.

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  11. It would be great to have a universal application in GLM like in SLM. Where you can enter the eligibility of each process in the universe and applicants only have to fill out 1 application and get matched to what they actually qualify for. This is crucial!

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  12. With the new organization view, email history is hard to find. I did find out you can get to them with multiple steps that seem time consuming and awkward. Please put email history link either on the left side of the front page or on the blocks of info. Right now, they are buried.

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  13. It would be great if we could choose to have a "shortcuts" list on the homepage or in the side menu bar for funds, profiles, campaigns, or pages (like "Funds") that we frequently visit.

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  14. I am loving the new organization request summary. Can it be customized? I would like to take an answer from a multiple choice internal question off the grantee's final report and have that show up on the request summary.

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    Proposed Idea  ·  0 comments  ·  Custom Data  ·  Admin →
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  15. We would love to include grant catalog fields in all of our grant request processes so that if a grant would be something that would appeal to a donor advisor fund we could sync the request from GLM to CSuite to make it available online for them to consider (plus track the donations). The problem is, all grant catalog fields are required, so it's all or nothing. It would be very repetitive for the user to type this information twice or for us to copy information from the application to the grant catalog fields.

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  16. Would love the ability to select multiple award types. We have a number of grants that are payment up front (when the grant is approved) + an added matching grant when an organization is able to fundraise a certain amount and we match their fundraising funds 1:1.

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    Proposed Idea  ·  0 comments  ·  Payments  ·  Admin →
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  17. Every process, we reuse one follow up form to collect sensitive ACH information. It would be a great to be able to batch delete those follow ups from that years process versus going into each organization's application for each year.

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  18. Ability to enable 'Let's Encrypt', which would allow us to issue our certificates with our url without having to jump through additional hoops.

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  19. If there was a report for campaigns that also pulled in the image data of the profiles, it would help donor services team members review large attendee event lists and learn donors/businesses/trustees' faces/logos and their names/titles while also recognizing easily who will be in attendance at the event. It would be a great philanthropic tool and overview.

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