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  1. This has happened to me twice now. We should be able to delete questions even though we've answered and deleted the responses. This has messed up my applications.

    2 votes

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  2. When going in and pinning an existing comment (created before the "pinned comment" feature), it automatically changes the timestamp and author of the comment to whoever marked it as pinned. This doesn't make sense because the content of the comment itself hasn't changed. Pinning a comment shouldn't effect the author or date the original comment was made.

    2 votes

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  3. The auditor role is good for people who need to see and report on a particular grant but they are able to see all the other grant process. It would be great to be able to limit what processes auditors can see. Also, being able to add an auditor to be notified when applications in that process are submitted would be a very handy feature!

    1 vote

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    0 comments  ·  Reviewing  ·  Admin →
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  4. Please allow for the option to edit the invitation email that is sent to the collaborators.

    Unlike many of the system emails, the collaborator email is not editable as the template is simply not available to edit. We are asking that you give us the option to edit this template to make it more personalized and seem less "phishy". It is currently unbranded, very simple, and makes some worried that it is an illegitimate email.

    3 votes

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    0 comments  ·  Email  ·  Admin →
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  5. We would love if in the comment section you can add a date, not just have it default to the date it was added. We might go in once a week and add all the emails and comments, but it will only put in the date we enter it. AND if we edit it, it gives a new date, not the one it was created on.

    Wouldn't hurt if we could attach a document to a comment :)

    5 votes

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  6. We would like to request that Upload Responses, such as transcripts, be added to the Submitted and Complete bucket Quick Grid Views. Often, we need to pull transcripts or other uploads quickly, and it's difficult to go into each student's application to search, view, and download transcripts. If the uploads appeared in the Quick Grid View, we would be able to view these uploads more efficiently.

    9 votes

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    1 comment  ·  Admin →
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  7. It would be really helpful if admins could opt to receive notification when a third party fills out their portion of the application/form. For example, we have our grant agreement set up for a third party to fill in banking info, it would be great if instead of having to go in and check whether they've filled it out, I would get an email notifying me that they had so I can mark the form complete. This would work the same way as when we set up auto emails for when forms are submitted.

    1 vote

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  8. it would be helpful to have the ability to add multiple email addresses to the transfer request email function. We have to notify the custodian, investment manager and investment advisor - and sometimes there are multiple people at each location.

    1 vote

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    0 comments  ·  Email  ·  Admin →
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  9. Right now, tables have a limit of 5 columns. It would be nice to increase this limit. I use a spreadsheet for budget submission and finance reports (follow-ups). I would like the applicant to directly input their itemized budget in their application, share that budget in the follow-ups, and add columns for them to report actual line-item expenses. Right now, my itemized budget worksheet has 8 columns and my financial report has 13 columns. Also, once they have submitted their budget, I would like to lock those columns in that they've inputted data and only give them access to report…

    4 votes

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    1 comment  ·  Budget  ·  Admin →
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  10. Is there to make the password you type in on CSuite, GLM and SLM log in screens visible (so you can see if you typed it correctly)? Sometimes, log in screens have a picture of an eyeball that you can click on in order to see your password. This would be especially helpful for GLM and SLM, the modules where more people from outside our organization are logging in and have requested this feature. Thanks!

    1 vote

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  11. It would be great if we could add a third evaluator to our processes. We follow the USDA process when reviewing applications, with a primary and secondary reviewer each weighted differently, then a board member reviewer. The board member solely assigns a grade to the application, so there is no need to go through the evaluation form and questions. Foundant Support has been great about helping us with a work around with this but ultimately, the addition of a third evaluator would solve all of our issues.

    1 vote

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  12. Documents: Forms and Files - challenging layout
    In the new applicant experience, it appears the applicant will click on "Documents" to access their LOI, Application, follow-up forms, and any documents uploaded by the administrator. It seems confusing for the word "Documents" to encapsulate all of those aspects of the process. And then
    it seems odd that "Forms" includes the LOI, the Application, and any of the follow-up forms. Perhaps it's just that I'm accustomed to thinking of those as separate parts of the process and thus should be put into their own buckets.
    In the old experience, it's much easier…

    2 votes

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  13. we need a working dark mode.

    5 votes

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    0 comments  ·  UI/UX  ·  Admin →
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  14. We should be able to pull files from the Documents tab from each request in the Reporting tab and have them accessible through clickable links.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. Every download has the same name. It is confusing when you're downloading many different applications/evals/etc for internal archiving. The downloaded file needs the process name and the applicant name and year when I download. I just end up with ApplicationPacket (1), ApplicationPacket (2), etc., I have to rename every single file one by one so I don't lose track of which is which.

    5 votes

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  16. At BACF we have 11 different committees that review applications based on their funding alignment. Our current process is running a universal application. We then create individual processes for each of our committees, and manually copy applications into the processes for the committees that will review it. For example, we may get a funding request from the American Red Cross that has funding alignment across 3 different committees. I would then manually copy that request into each of the three processes for those committees to review.

    Where this becomes cumbersome is that I have to go into each application individually…

    5 votes

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  17. Under the View Organization History system setting, it would be helpful to have an option of "Organization-by-Organization". Right now there are three options 1)All, 2)None, 3) User-by-user. It would be helpful to have it an option for Organization-by-Organization for those orgs who have the same EIN# but separate local chapters (or schools, in the case of a school district). For these type of applicants, we only want them to see their own chapter's information; but for all the rest of our nonprofit applicants, with the high turnover of NPO staff, it's helpful for them to see their entire organizational history.

    6 votes

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  18. A Chat feature to be able to help students in the moment could be very helpful.

    Student behavior - Once they leave an application it is hard to get them back to finish it. Students are used to using a CHAT feature when they need help. They often won't pick up a phone for help & are hesitant to send emails.

    I would rather help them in the moment then spend time on my Dashboard figuring out why they have some applications in draft, some in submitted and emailing them how to keep going. (Students often don't read emails)

    It…

    33 votes

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  19. I do see this was brought up in years past, but was hoping to renew interest in the topic. It would be great when using the Date question type to be able to select the format in which you would like that date provided. It would be great to be able to ask for a month and year, for example, especially when asking for degree conferral dates, where a specific day is often not known.

    8 votes

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  20. When building anything that applies to specific applicant opportunities (eligibility rules, scorecard questions and groups, application questions etc.) one must open the rule, select the Applicant Opportunites tab and scroll down a potentially very long list (133 and counting in our case) to verify which opportunities and how many have been selected. This allows a lot of room for error and creates uncertainty that the accurate number of opportunities has been selected prompting the builder to scroll up and down the list manually counting several times to verify.

    It would be wildly helpful if the rule, group, or question displayed…

    2 votes

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    0 comments  ·  UI/UX  ·  Admin →
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