Add Online Donation Description to the Description Field not Notes FIeld
Currently, when a donor adds a donation description to a Stripe donation it is housed as a note. It would be nice if the description was plugged into the "Description" field (currently description is "Online Donation") so the Fund Advisor can see all donation designations from the portal, and the tax receipt pulls the donation description field
-
Pam Dawkins Pieper commented
I would prefer the notes field be visible instead on the fund advisor portal for gifts. We have been using description for internal notes and for template information since 2017 and having those visible to fund advisors is not ideal.
-
Emily Asboe commented
Agreed! Fund advisors shouldn't have to email the foundation staff and ask for an export to learn about donation designations.
-
Emily Hannon commented
I am currently running into this issue with a memorial golf scramble. Donors are paying for their golf/team/hole sponsorship registration through stripe payments. The donor comments in their donation what they are purchasing, however the Fund Advisor is not able to see this description. It is up to our staff to manually look into each gift, copy the notes into the description field and notify the fund advisor. Very time consuming!
-
Keely Gilliland commented
Yes, please! We have several fiscally sponsored funds that want to be able to see for what purpose a donation was made. This would be incredibly helpful and save time on both the fund reps' and community foundation's end.