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  1. Create a "short name" option for fields that the user defines when designing a form so that data exports do not require manual manipulation of the column headings to create something functional for display purposes rather than having the entire question serve as the label for that column.

    2 votes

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  2. The vast majority of the default Metrics Dashboard data is related to decisions and payments/disbursements. Our organization does not facilitate payment through SLM/CSuite, so these charts/datasets are blank/not useful to us at all.

    It would be great to be able to customize this dashboard to reflect the data in real-time that is most important to our organization (largely applicant data, so for example, race/ethnicity data, geographic location, number of applicants per program, etc).

    2 votes

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  3. When syncing GLM/SLM profiles, CSuite attempts to match and link them by suggesting one or more possible matches. If CSuite does not suggest a match, the only current option is to create a new profile. Many times, a matching profile does exist in CSuite, but with a different version of the first name (Will instead of William) or a different email address (personal email versus school/work email).

    Please add the option to look up and manually enter a CSuite profile ID when syncing GLM/SLM profiles.

    1 vote

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    Proposed Idea  ·  0 comments  ·  CRM  ·  Admin →
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  4. Implementing an automated email or system notification in CSuite when grants are synced or approved from GLM would greatly reduce the risk of missed payments and improve workflow efficiency.

    As Grants Manager, I primarily work in GLM while our CFO manages CSuite. Currently, we rely on long email threads to track requests and approvals, making it easy for information to be overlooked. Approved grants have gone unpaid on time simply because the approvals were buried in email.

    An automatic email alert - similar to those sent to administrators when a form is submitted in GLM - or a visible CSuite…

    1 vote

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    Proposed Idea  ·  0 comments  ·  Payments  ·  Admin →
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  5. It would be great if we were able to sort Fund Fee Types in alphabetical order.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Admin →
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  6. MonkeyPod is a software for Nonprofits, including grant-makers like ArtsNow. It houses our financial platform (taking the place of Quickbooks which does not speak nonprofit), CRM, fundraising, email marketing, etc.

    https://monkeypod.io/product

    A connection with Foundant would allow a full integration with the financial platform for grant applications that are approved and automate the accounting in the same way they do for other platforms.

    1 vote

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  7. SMU DataArts (https://culturaldata.org/about/) is widely recognized as the standard for data collection and analysis in the arts and culture sector. Many funders—including private foundations, municipal and regional agencies, and state-level public funding entities—already require applicants to complete the Cultural Data Profile (CDP) as part of the grant process.

    This creates duplication and added costs. For example, the Ohio Arts Council
    uses SMU DataArts through its Artie platform to collect and report statewide impact data. In Cleveland, Cuyahoga Arts & Culture relies on a costly customized SurveyMonkey system (https://apply.surveymonkey.com). In both cases, arts organizations are entering the…

    1 vote

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  8. Ok, we all know red means alert. I have so many applicants who get confused about not being able to submit an LOI, Application, or Follow-up due to being over the character limit. There is no visual cue to direct them. Can that please be changed and save me the time of having to figure out what the problem is, having to increase the character count or explain it one more time?

    2 votes

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  9. Show Decision Status: current setting applies to entire site (available under site settings). Moving this setting to the Process Manager and allowing it to be set individually on each process would open up more flexibility to accommodate different foundation's workflows.

    Example: two grant programs are open at the same time. one is a rolling basis application process with fast turn around. the other is a quarterly LOI process involving board meetings. the ideal use of "show decision status" for these two programs would be vastly differently; yet the software is forcing one setting for all.

    3 votes

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    0 comments  ·  Statuses  ·  Admin →
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  10. We would love the ability to limit the number of check marks applicants are able to select on certain checkbox questions. We ask folks to limit the number their choices, but often times they over select.

    7 votes

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  11. Feature Suggestion: Task Set Automation with Relative Due Dates

    I'd like to suggest a feature that would allow users to assign a predefined set of tasks to a donor with a single click. These tasks would have relative due dates based on the date the task set is assigned. For example:

    Task: Send thank-you letter
    Due: 1 month from task assignment
    Task: Share copy of signed fund agreement
    Due: Immediately or within 1 week
    Task: First reporting update
    Due: 6 months from fund establishment
    This would be especially useful when a donor gives a gift or establishes a fund. I…

    1 vote

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    Proposed Idea  ·  0 comments  ·  CRM  ·  Admin →
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  12. Currently Impact Maps can only run off of Organization data. We need to run an Impact Map for awardees on grants only for individuals. This is not possible in the current configuration. Ideally it would be able to run off the Primary Contact or Owner of the record as well if we could toggle that in the Impact Map settings.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Reporting  ·  Admin →
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  13. As GLM, would like to receive notification of an upcoming payment, particularly linked to multiyear grants

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  14. Wouldn't it be wonderful if we could program LOI/Application Evaluation Dates into the process AND ALSO set up automater reminder emails that go to assigned evaluators before these deadlines?!

    3 votes

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    0 comments  ·  Email  ·  Admin →
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  15. 2 votes

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  16. We have a process where we give grants out - the applicant has to complete the grant contract and then submit a grant evaluation at school year end. However, some never submit their evaluations. We do not let them be eligible to apply for another grant unless all their evaluations have been submitted, so we do not want to close or abandon any of the outstanding follow up forms that say "MSHE Grant evaluation". However, at the end of the cycle, I want to be able to close out all my grant contracts that have been completed, however, since a…

    10 votes

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    0 comments  ·  Follow Ups  ·  Admin →
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  17. We would love to have a Document Viewer function for the Documents tab, as well as for all documents connected to a given request. Having to download a document just to see it every time is hugely inconvenient, as is having to go through several forms to look for a given document. More Document Viewer functionality would save a lot of time.

    2 votes

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  18. It would be helpful if we could run a report on who the last person was to modify a form. For example, if an admin prints follow ups and marks them complete, it would be great to see who marked it complete if we have multi staff working in the follow up stages.

    5 votes

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    1 comment  ·  Reporting  ·  Admin →
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  19. When merging organizations, it would be nice to be able to see the information on the organizations selected without having to open up one to see its information and then having to go back to "Search - Organizations - Duplicate Search" to see the information on another one selected. When I try to use the back button it doesn't work. Perhaps I am doing something wrong.

    2 votes

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  20. In the new Learning Center, we should be able to have an administrator-level account, so that we can create new users for our staff, assign them training courses, and view their progress in completing each of those. It's a missed opportunity to not have this.

    2 votes

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