Deceased Fund Advisor
I recently discovered that marking a profile deceased did not prevent donation notification emails from being sent to this fund advisor. Knowing this now, I will always delete a deceased profile's fund advisor access as well as marking their profile deceased. However, it would be very helpful if after a profile is marked deceased, the system would refer to that and not send any automated emails to that profile. Thanks for considering!
Profiles have a new a look with this enhancement. Foundant is excited to take so many of the User submitted ideas from idea lab and make them happen in the software. Our highest voted idea lab submission was the ability to identify the main profile data regardless of the designation.
The profile summary includes the information needed when working with constituents. The primary profile data will now be static at the top of the page regardless of the designation page that is being viewed. This summary includes an image, primary contact information, last donation date and pronouns. With this new layout there will be an icon next to the profiles name at the header. This will allow a User to easily identify an individual, household, or organization record. Images have also been added to the top header box for easy reference as well. For easier navigation, the profile name and designation will appear in the browser tab at the top of the page.
Below this header box, profile data has been organized in tabs: Details, Relationships, Engagements, Files, Notes. The left side menu will change depending on the tab a user has selected. The Details tab will house the rest of the profile information such as addresses, emails, birthday, salutations, task and custom fields. The Relationships tab includes: Opportunities, Household Members, Profile Funds, Types, Profile Links and Philanthropic Interest Area. Engagement tab includes: Active Campaigns and Similar Profiles. Just a quick call out, there is a new left-side menu to a new report List All Campaigns which will return a report of active and inactive campaigns. Files and Notes tabs will be the last two tabs and will retain any files or notes for the profile.
For easy navigation, Designations have been moved to the top of the page as well. Clients can easily use the “make” action item to add a designation to a profile. Designations will become bold as you navigate to one. The Designation pages will also follow the new tab system to allow for the profile header to stay on each page. The option to Make Affiliate/Supporting Org remains in the left menu of the main profile page for organizations.
Enhancements to the deceased and inactive checkboxes. The deceased and inactive checkboxes will now have functionality. When marking a profile deceased, it will also make the profile inactive, mark the address, emails, phone as inactive, and the designations: vendor, student, and grantee. This will also not allow the profile to be used when selling tickets, recording donations, creating vouchers/grants. Print Envelope option from the profile will no longer be an option on the left-side menu once a profile is inactive. The deceased and inactive field is an option available to be set in names bulk update. The deceased and inactive checkbox will also add the inactive and/or deceased label in red at the top of the profile header box.
Best Practice for receiving donations for a deceased profile would be to create an estate profile to received the donations and then link the new estate profile to the deceased profile.
The ability to assign pronouns to a profile is now available. If populated, the pronouns now populate in the header, directly after the profile name at the top of the summary box. Up to three words can be included in the profile field. This will be a preset list of pronouns: e|ey|em|eir|eirs|eirself| he|him|his|himself| per|pers|perself| she|her|hers|herself| they|them|their|theirs|themself| ve|ver|vis|verself| xe|xem|xyr|xyrs|xemself| ze|zie|hir|hirs|hirself. A pronoun cannot contain a numeric or special characters, no spaces, and they will be displayed in ( ) separated by /. For example: (a/b/c). Updating pronouns will also be available from the Bulk Update and then using Names. You will be able to add the pronouns using a comma to separate more than one pronoun on the .csv. For example, you will enter she, her, hers for these three pronouns to display on a profile.
When creating a profile you will now select to create an individual, household, or organization. Then once you select the type of profile to create all fields will be available on the creation of a profile. Just a reminder, foundation workflows may need to be updated with new creation of profiles.
Permissions: No Permission updates with this release.
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Jamie Gurholt commented
To compensate historical information (Michele McKinney), once we've deleted a fund advisor profile, we link the person to the fund with created category of "former fund advisor"...while that may not include specific dates, it does indicate a history for new staff to the database!
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Jenny Molyneaux commented
As this is considered, please do not remove all functionality for deceased fund advisors. We do have some deceased profiles that still have a Fund Advisor subprofile (removed email or login) because we want the name of the deceased to auto-populate into the Grant that is created each year for their annual beneficiary. This name (or the name of their estate) appears in the grant letters sent to the beneficiary grantee. Thank you.
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Michele McKinney commented
It would be great to have a date range on the fund advisor level so you don't lose historically that they were a fund advisor to the fund. Right now when someone dies we are deleting the profile is "Fund Advisor" so that it doesn't generate anything.
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Andrea Clements commented
Yes, it would be helpful when an individual or household is deceased for the system to automatically change their contact info to Do Not Mail, Do Not Email, Do Not Call instead of having to manually click all three of those buttons on the profile.