filename of tax receipt letter
We very much like that we can generate and send the tax receipt letters out by email from within CSuite.
However, the pdf letter that gets generated and attached to the email has a long strange filename which can be concerning for some wary of files with viruses. The filename looks something like 92b81c76-8015-4099-a6b8-11d8beddb983.pdf.
Can the filename be made to be something that is more recognizable? i.e. DonorTaxReceipt
Laurel Shulman commented
Yes, we have had a number of donors reach out to confirm the automated receipt was us before opening it. They think it is spam.