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1422 results found
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Enable RSVP "No" for events
Right now people only have the option to "purchase" the ticket to indicate that they are RSVP-ing "Yes". It would be extremely helpful to have some way for people to indicate that they RSVP "No."
The "RSVP" field under a campaign currently populates based on Yes/No they have responded (bought a ticket) as opposed to Yes/No if they are attending.
My larger hope would be that this field is used to see either:
1) they RSVP'ed "yes" and plan to attend,
2) they RSVP'ed "no" and cannot attend, or
3) they have not RSVP'ed at allPerhaps there could be a ticket type that is "RSVP Yes" that requires contact info and the detailed questions to be answered while another that is "RSVP No" that only requires their name. Generally more freedom to change what info we want from people depending on the "Ticket" they are "Purchasing."
Right now people only have the option to "purchase" the ticket to indicate that they are RSVP-ing "Yes". It would be extremely helpful to have some way for people to indicate that they RSVP "No."
The "RSVP" field under a campaign currently populates based on Yes/No they have responded (bought a ticket) as opposed to Yes/No if they are attending.
My larger hope would be that this field is used to see either:
1) they RSVP'ed "yes" and plan to attend,
2) they RSVP'ed "no" and cannot attend, or
3) they have not RSVP'ed at allPerhaps there could be…
58 votes -
Event Registrant Email Reminder
Would like the ability for the system to send email reminders to people who have registered for events, reminding them of the details of the event and what they purchased.
12 votes -
Correct Format for Fund Steward Name on Fund Statements
Currently the fund steward merge field returns the name formatted as "Last Name, First Name", which is not useful when using it on fund statements or other templates. Please create an option where it appears correctly.
10 votes -
Financial Filter: Add "Admin Fee Group" and "Admin Fee Type"
We use Admin Fee Group to group multiple funds by fund advisor in order to apply graduated admin fees.
When asked to provide a financial report for a particular admin fee group or admin fee type, we currently run an admin fee export, manually isolate the applicable fee group, and then XLOOKUP financial information for each fund.
This manual workaround is time-consuming and inefficient. Having "Admin Fee Group" and "Admin Fee Type" available as Financial Filters would streamline reporting and be a huge timesaver.
Acknowledging this idea was previously archived by Foundant.
10 votes -
Grant UI update June 2026 (Sandbox)
Please post feedback about the UI update here. Note this is a sandbox release as of June 2026
5 votes -
Improving the Grant Approver Process
As a large foundation, we believe the proper way to manage grant approvers is by allowing specific users authority at the fund level. More specifically, this is almost always based on Fund Group, SubGroup, Division, or Segment. It’s very difficult to manage this, though. When assigning approvers, you have to manually choose each fund they can approve, one by one. There’s no way to filter the list of funds, and there’s no batch update function. Other than being time consuming, this can lead to certain funds being missed when making changes. In addition, there are times when all grant approvers for a particular fund are out of the office, which puts grants on hold unnecessarily. To alleviate this, we have a couple of suggestions, but other approaches are welcome. We simply want something that makes this less cumbersome and less susceptible to error.
First, if we be really helpful if we could filter the list of funds in Grant Approvers by Fund Group, SubGroup, Division, or Segment. That alone would be dramatically improve the approval process, assuming the “All” specification applies to the filtered list.
For temporary grant approvals when someone is absent, it would be great if there was a function where we could specify replacing person 1 with person 2 on all funds, with a scheduled start date and end date. That way if someone is known to be out of the office, we can have someone else replace them during their absence.
Those are just suggestions, but alleviating the issues are our main concern.
As a large foundation, we believe the proper way to manage grant approvers is by allowing specific users authority at the fund level. More specifically, this is almost always based on Fund Group, SubGroup, Division, or Segment. It’s very difficult to manage this, though. When assigning approvers, you have to manually choose each fund they can approve, one by one. There’s no way to filter the list of funds, and there’s no batch update function. Other than being time consuming, this can lead to certain funds being missed when making changes. In addition, there are times when all grant approvers…
16 votes -
Recurring Grants
Recurring Grants needs some work!
When viewing an existing recurring grant, Delete is too close to Edit.
When clicking Delete, there needs to be a confirmation warning that a user does intend to delete this recurring grant.
If a recurring grant is deleted, the record should be moved to the Closed section of Recurring Grants or a new section called Deleted. Currently, it's just - poof - gone. Even when there was a grant history tied to that recurring grant.
Fund advisors have the ability to cancel recurring grants in the portal. They need a confirmation warning that they are about to delete a recurring grant.
When a fund advisor deletes a recurring grant, it causes the recurring grant record to disappear from Csuite, too. Again, deleting a recurring grant should move it to the Closed or Deleted tab, so the history of the grants that were created from that recurring grant remains.
A notification needs to be sent to foundation staff when a fund advisor deletes a recurring grant.
Recurring Grants needs some work!
When viewing an existing recurring grant, Delete is too close to Edit.
When clicking Delete, there needs to be a confirmation warning that a user does intend to delete this recurring grant.
If a recurring grant is deleted, the record should be moved to the Closed section of Recurring Grants or a new section called Deleted. Currently, it's just - poof - gone. Even when there was a grant history tied to that recurring grant.
Fund advisors have the ability to cancel recurring grants in the portal. They need a confirmation warning that they are…
12 votes -
Ability to copy a donation that applies to one payment
It would be helpful to copy a donation that applies to one payment. For our giving event, donors send in one check that could be for multiple different non profits and it would save keystrokes if I could copy the initial donation that applies to the one payment.
8 votes -
Multi-fund vouchers
HELP - VOTE FOR THIS! Multifund vouchers are unable to be copied in CSuite. When you copy it will only copy the first one, so these will need to be made from scratch each time. Csuite doesn't have the functionality to fully copy a multifund voucher. So, those monthly employee-benefit breakdowns have to be done from scratch every time!!!
13 votes -
Customize Event/Ticket Registration Fields
Allow additional information to be gathered when people are registering for events. Information such as dietary needs, guest age, consenting to/ understanding guidelines, etc. would be handy.
30 votes -
Set up Fiscal Sponsor Relationship for Grants Synced from GLM
Could we please have the ability to set up a fiscal sponsor relationship on a grant when it is synced from GLM to CSuite?
We need to maintain the applicant/application in GLM under the org applying/completing the work (because not every fiscal sponsor applies on behalf of the sponsored org or wants their application history intermingled). Therefore, it would help immensely if we were able to keep the GLM profile as is, then have an option when building the grant to move the applicant to the "Sponsored Org" field, and add the Fiscal Sponsor as the true grantee.
At the recent Foundant Summit, the presenters discussed a work around where you can enter sponsored org as the grantee, put the fiscal sponsor in the sponsored org field, and then use the pay sponsored org button instead. But then that makes it impossible to pull a list of folks who are actually sponsored because it mixes the data. And it's confusing for other staff looking at the historical record to see the sponsor in the "sponsored org field", which is technically incorrect.
Could we please have the ability to set up a fiscal sponsor relationship on a grant when it is synced from GLM to CSuite?
We need to maintain the applicant/application in GLM under the org applying/completing the work (because not every fiscal sponsor applies on behalf of the sponsored org or wants their application history intermingled). Therefore, it would help immensely if we were able to keep the GLM profile as is, then have an option when building the grant to move the applicant to the "Sponsored Org" field, and add the Fiscal Sponsor as the true grantee.
At the…
9 votes -
Portal: ACH Option
With the addition of ACH information to the portal, I propose adding a verification button to improve security and accuracy. Verifying ACH details before use is a standard best practice to minimize user errors and prevent fraud. This feature would notify the foundation when new ACH details are added, prevent unverified transactions, and reduce errors and fraud by allowing a temporary hold on banking information being used until verification is complete. Implementing this feature would enhance data integrity, security, and overall operational efficiency.
149 votes -
April 8th, 2026 Feedback for Online Fund Request
Please post your feedback here
5 votes -
Add Donation Type: Properties
Please add a new Donation Type as "Properties" with a sell function similar to Public Securities entry and sell processing. Our foundation receives donated properties that must be "sold" that have gain/loss that needs to offset on the correct asset general ledger account. This would be a huge help to the Finance Department.
14 votes -
Entering Guest Information on Campaign Ticket should be REQUIRED
Currently when someone registers or purchases a ticket for an event it asks for the purchaser's information before hitting "Submit". AFTER hitting submit, it shows "Add Guest Information". Most guests do not fill this out.
It would be ideal if guest information was REQUIRED before the "Submit" button (example: 3 slots for guest information if there were 3 tickets with 1 seat each selected).
The initial entering of "Your Information" before the "Submit" button should have the option to customize which fields are required. It automatically requires First & Last name, Email, and Phone. What if we need address to send mail to after the event?
Currently when someone registers or purchases a ticket for an event it asks for the purchaser's information before hitting "Submit". AFTER hitting submit, it shows "Add Guest Information". Most guests do not fill this out.
It would be ideal if guest information was REQUIRED before the "Submit" button (example: 3 slots for guest information if there were 3 tickets with 1 seat each selected).
The initial entering of "Your Information" before the "Submit" button should have the option to customize which fields are required. It automatically requires First & Last name, Email, and Phone. What if we need address to…
22 votes -
Campaign Tickets: QR Code for attendee to scan into event
In order to track attendance at events, it would be great to have a qr code on a ticket for easy attendance tracking.
6 votes -
Hyperlinks to Reports
It is incredibly difficult to share reports. It is cumbersome and inefficient to share reports without a hyperlink. Please make individual reports able to share via hyperlink - thanks!
10 votes -
Easy Campaign Filtering
It is difficult to sort through RSVPs on a Campaign Page via the Profile tab. It is inefficient to go to a reports to just to easily see the RSVP Yes/No profiles. It would be much better to sort ascending/descending on the Campaign page like a Report.
7 votes -
DAFPay | Opt-out
We would like the ability to remove or block connections with DAFpay. Currently the block occurs after a donor has linked their portal to Chariot's (without our permission or visibility). Instead, that block should exist at the start of the donor's attempt to connect DAFpay to CSuite's donor portal. We feel this is key for maintaining data/donor security.
25 votes -
Add New CSuite Profile Matching Options
When matching CSuite profiles and looking for duplicates, please add:
1) Conditional Logic (If/Then) – Use conditional logic and allow Users to choose which fields (name, address, email, phone) to use, and to set the order of those fields (Ex: If name matches, then match on address).
2) Match on Address – Recognize and flag profiles with the same address on the duplicate screen.
3) Fuzzy Matching – Recognize slight differences in names (Bob/Robert), and addresses (1234 E Elm St/1234 East Elm Street) and other information due to spelling variations, abbreviations, and typos.
38 votes
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