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  1. Allow scheduled reports to change the date within the report. For example, if I want to see how many profiles are created weekly, I could schedule the report to go out weekly but would have to manually change the date range of Created T's. Could we have a scheduled report that also modifies time frames that filter the report.

    1 vote

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  2. Please allow us to filter by Org Role Date in custom reports. Currently, you can only see and filter by the Org Role Date in the Home Profile Designation area. It would be very helpful to filter by Org Role Date in custom profile and donation reports.

    1 vote

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  3. We have had instances where we're expecting a scheduled report to be sent on a specific day and it does not get sent until a later day. If CSuite is unable to send the automated email due to a system issue or Internet outage, it will send the next available day and will also adjust the schedule from that point forward. We then have to manually change the "Next Send Date" for those scheduled reports so they're back to sending on a specific day. This is especially problematic for Weekly reports.

    Instead of the schedule auto-adjusting on CSuite's end based…

    1 vote

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  4. It would be extremely helpful to have an Outstanding Loan Balance field available within loan templates and as an option for custom reports.

    Our organization would like to send annual loan statements to clients that clearly show the remaining balance on each loan. Currently, there isn’t a straightforward way to include this information, which makes it difficult to provide complete and transparent communication to our borrowers.

    Having an “Outstanding Loan Balance” option would not only streamline annual reporting but also improve client service by allowing us to easily share accurate, up-to-date balance information. This enhancement would be valuable to any…

    4 votes

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  5. The donor submitted grants request through the Portal that exceed the fund balance and available cash.

    Currently, there is no setting or hard stop in place to prevent a grant request from exceeding the available cash. When a request is created that surpasses the total available amount, the system displays a warning message indicating this—but it still allows the request to be submitted.

    I recommend implementing a control that automatically subtracts the available cash each time a grant is made, ensuring that future requests cannot exceed the remaining balance.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  6. When a fund has the Scholarships tab enabled in the Fund Advisor Portal, advisors can click into each scholarship to see detailed information about awarded scholarships.

    Unlike the Grants area, which includes both filter and export options, the Scholarships area currently offers neither. This means fund advisors must manually copy and paste the on-screen data into Excel if they want to filter, sort, or analyze scholarship information.

    Adding filter and export functionality, similar to what exists in the Grants area, would make it much easier for advisors to review and work with their scholarship award data directly in the portal.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  7. My Christmas Wish List Item 1:
    We currently have 4 match months going on. It would be awesome if we could sort the recent deposits by fund name. This would help us to ensure that all of our incoming credit card deposits get tagged to a campaign! Thanks!

    1 vote

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  8. Allow new Chat box to pop out so can still see when moving from the page where it was initiated. This feature was available with the old chat.

    6 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  9. I'd like to be able to view the guest name when looking at ticket reports, currently I have to choose between knowing which ticket it is or who it is for

    4 votes

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    Proposed Idea  ·  2 comments  ·  Campaigns  ·  Admin →
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  10. For recurring grants, the language used for the number of grants is confusing. The wording that advisors see when they make a request is "Number of Recurring", and the wording that staff sees is "Max Recurrence." However, in practice, the number in this field will be used for the total number of grants (one initial grant PLUS any recurrences). Can the language be changed to "Total number of grants" and "Max Occurrence" - or something similar that makes it clear that the first grant should be included in the count?

    3 votes

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  11. We need to send different letters to students throughout the year, but the Csuite system only allows for one. If you 'regenerate' for a second/different letter, it deletes the previous one. This is fine if you made a mistake and want to resend one, but we need to both send the original award letter, AND a reminder hey your payment is coming letter (not the scholarship letter) AND in some cases a renewal letter.

    Can you please develop a way to send more than one template email/letter to a student from the award record?

    7 votes

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  12. Occasionally, we receive a donation to a single fund but with more than one restriction. For example, a $100 check will arrive with the restrictions of $70 be used for purchasing materials and the other $30 for general operations. Currently, we would make two separate donation entries of the same check number/donor and include the restrictions in the respective description fields.

    An idea to keep a singular donation profile and these multiple designations would be to have the ability to create:
    1) multifund entries to the same fund
    2) optional description field per multifund entry

    1 vote

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  13. Allow additional information to be gathered when people are registering for events. Information such as dietary needs, guest age, consenting to/ understanding guidelines, etc. would be handy.

    7 votes

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    Proposed Idea  ·  2 comments  ·  Campaigns  ·  Admin →
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  14. Allow contact information or at least guest names to be made required for registering for or buying tickets. For logistic and security reasons, we need to know who everyone attending an event is and it would be much easier to capture that information before confirming event registration.

    5 votes

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    Proposed Idea  ·  2 comments  ·  Campaigns  ·  Admin →
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  15. Allow a ticket cap to be implemented so that there is a maximum amount of tickets that can be claimed in one transaction.

    6 votes

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    Proposed Idea  ·  3 comments  ·  Campaigns  ·  Admin →
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  16. I would like to have a positive pay "bucket" or similar functionality that allows me to keep track of which checks have been downloaded in a positive pay export, and which ones are ready to download. We try hard to keep up with the work flow to include positive pay, but a few workflow situations have caused bank exceptions that could be easily solved if there was a quick place in csuite to view the checks ready to submit for positive pay. Thanks!

    2 votes

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  17. We would like the ability to remove or block connections with DAFpay. Currently the block occurs after a donor has linked their portal to Chariot's (without our permission or visibility). Instead, that block should exist at the start of the donor's attempt to connect DAFpay to CSuite's donor portal. We feel this is key for maintaining data/donor security.

    2 votes

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  18. Right now when I import Journal Entries, it combines random entries with the same date. It isn't even all one date, there could be two or three. We need these to all be separate as they're different deposits, different payment methods, etc. Grouping them makes reconciliation incredibly difficult.

    1 vote

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    Proposed Idea  ·  0 comments  ·  General Ledger  ·  Admin →
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  19. Make it possible to encrypt the fund statements when we send them out to fund advisors.

    2 votes

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  20. For endowed funds, We would like there to be an option somewhere in the donation process for a donor to select whether they would like their donation to go towards the principal or spendable balance of the fund.

    Right now all donations are automatically applied to the principal but we have some donors that will make a contribution to the spendable balance of a fund in order to cover the difference for a grant/scholarship going out.

    1 vote

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