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  1. We had an attached file removed by the system and it was only by chance that it was noticed.

    An auto email notifying of removal, or the ability to have on demand or regularly scheduled reports listing removed files so they can be re-uploaded would be useful.

    1 vote

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  2. Add / Create Task - can the due date default to today's date, keep option to change date? A lot of tasks are done for daily activities, so why not save time for the due date?

    3 votes

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  3. When a public security donation comes in to an investment account for a fund that is associated with a different account, a balance swap recommendation appears as of that donation date. It should not show up until the sale of those securities has been recorded, so the swap amount equals the actual cash in hand rather than the donation value. Without a change, errors can easily occur and create confusion with reconciliation of transactions at the end of the month.

    1 vote

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  4. Add donor address type to fund/donor portal as well as if donor is active or deceased.
    Please show the type of address next to the addresses listed when you click on a donor in the portal. It would also be nice to see if this donor is active, deceased or inactive. Currently all donors even if now deceased.

    When a fund rep clicks on a donor with multiple addresses, all the active addresses are shown, however you can't tell if it is the primary address, the home address, the business address, etc because the address type is not shown.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  5. Please make the grant categories/grant types optional for populating at the top of the catalogs. They push down the catalog too far and the search bar is fine for navigating. Please and thank you.

    2 votes

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  6. Please change the color of alerts back to red. The orange color doesn't catch the eye as well. Thanks.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  7. It would be extremely efficient and save time if grant and scholarship recipients could upload documents in their profiles through the Attach File button.

    4 votes

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  8. Change the term "Description" on an online grant request to "Grant Purpose." Description is too confusing and donors don't know what to enter in that field.

    22 votes

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  9. If an online grant request is submitted and the grantee is changed by a staff member before the grant is created, the log should show us the original information. It only shows the original grantee IF the original was already a profile. If the grantee was manually entered, and a staff member changed the grantee to an existing profile, the original grantee is blank in the log.

    Please add a log of all grantee information from the original request (grantee name, address, etc.) if it was entered manually and then the grantee was changed before the grant was created.

    This…

    1 vote

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  10. On a grant record, "Email" is an option next to the field "Grant Award Letter". It seems that this field is not working as expected. It returns a yellow warning message, and doesn't send the email.

    2 votes

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  11. When assigning opportunities -- The initial assignee and secondary assignee selections function and look differently. It would be appreciated if these were consistent for system literacy. Apart from this, it seems that you can continue to re-add a secondary assignee.

    7 votes

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  12. There seems to be an inconsistency in how we can populate Tasks. If you create a task when you create an opportunity, you get far fewer fields than if you add a task separately.

    The available fields from Create Opportunity specific to Tasks are: Task Type, Description, and Due/Reminder Date. The available fields from the left-side menu of the opportunity "Add Opp Task" is Assign to, Send Calendar Invite, Task Type, Description, Due/Reminder Date, and Recurring interval.

    I would like this to be consistent across the areas where tasks can be added.

    9 votes

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  13. Beneficiary and Additional Beneficiaries can be added, but they seem to be underneath the incorrect section. These fields are included under the "add opportunity tasks" rather than the actual opportunity itself. This gives the false impression that this field will be visible on Tasks, when in reality it won't.

    7 votes

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  14. Currently, when attempting to sort the stages within an opportunity, you need to use the numeric sorting method -- I believe a drag & drop option could be more impactful and user-friendly. This style of sorting is seen throughout the Csuite and would benefit opportunities.

    8 votes

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  15. While we appreciate your software and all the grand things it can do, we have found it difficult to keep up with the rate at which you make changes. We are a small office of three people. We struggle keeping up with our day-to-day tasks, let alone keeping up with software updates. We are so far behind on your software updates--we just can't keep up. Can you consider doing these on a broader calendar scale? Or maybe implement them based on changes more for 'big offices' vs. 'little shops' ?

    3 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  16. Implement an easy way for our fund advisors to make an internal donation from their fund to our Community Foundation fund. Right now, it's done through Grant Request but this requires a number of steps and is not intuitive.

    10 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  17. There should be a function to 'bulk delete' profiles using a checkbox when manually scanning the profiles tab, instead of having to click "delete" individually from a campaign, which causes the page to refresh each time and makes you lose your spot.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  18. There should be a way to bulk update amounts and target dates on opportunities, either through an import or a bulk actions.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Opportunities  ·  Admin →
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  19. After creating a campaign, there is an option to import a CSV document with the Profile IDs of donors/advisors who received the email. This allows you to add multiple profiles to the campaign at once.

    There should be the same feature for donations attributed to a campaign, we should be able to upload a CSV file of Donation IDs to the marketing campaign instead of having to manually add each donation 1 by 1.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  20. Prim Date on addresses needs to be a searchable/filterable field by date in Custom Reports.

    For large mailings that may be going out in the future, Foundations using professional external print vendors for large mailings will often need to provide an accurate data list of addresses well in advance. If the future mailing date would affect the addresses pulled (e.g. knowing that the future mailing date will have toggled many Prim Dates to a different address than is currently Primary), there is no way to actually search or filter or BULK report for Prim Dates.

    Address Type Name is one…

    3 votes

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