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  1. When a donor checks the anonymous box after submitting a grant request online from their DAF, it would be extremely helpful if this was emphasized somehow.

    5 votes

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  2. We have opened the new portal to our donors, and they generally like it.

    One request was to move or enlarge the "Create Grant Request" button. It's currently at the top right of each page, and our donors felt that it would be better to have that be more prominent.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  3. We now allow users to edit their own information. Our records allow photos to be included for each user. So when the user clicks on "Personal Information" -> "Edit Information", can we allow them to add (or change) a photo?
    - It's unclear to me how the photos in the profiles are used. I don't see where they show up.

    - They should show up at least when you are viewing the profile. But other photo uses are possible including when you are listing the advisors/managers of funds, photos are worth a thousand words.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. Log in the system when adding or removing a Fund Beneficiary.

    6 votes

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    Proposed Idea  ·  2 comments  ·  Funds  ·  Admin →
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  5. Our Communications team would like to be able to add photos and fund descriptions but we are very hesitant to give them full fund edit permission. Can you provide a new "Fund Design" permission so that this can be accomplished?

    6 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  6. I'd like to have the ability to offer discount codes on event tickets. Right now, there is the ability to create a private ticket, but that is more suited for complimentary tickets. I would like to allow discount codes for a certain dollar amount off. This would help us not have to use ticketing platforms such as Eventbrite, which offer the discount code option.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  7. Being able to automatically send the request account advisors for money to be moved in the balance swap process is great. It would be even better if we could add a second person to be receive the request. We have multiple financial advisors who want their admin person to receive these types of requests along with them.

    1 vote

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  8. It looks like my idea was implemented back in 2022, but I don't see it available on the new version of the fund advisor portal. Our fundholders are used to seeing monthly investment activity published to their accounts, as well as fees charged on a quarterly basis. The Financials section allows for statements, but allowing users to generate statements is risky and not always accurate. Is there any way to publish investment activity and fees to the fund summary screen?

    6 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  9. Foundant recently removed the option to populate tax receipts with the sale amount of stock (soldamount). Our donors expect to see two numbers on their acknowledgements for public securities - the value of the gift (average of the high and low values on the date of receipt) and the amount that actually goes into their fund (sold amount). Having the soldamount field removed the manual work for our team in adding this value to our tax receipts and reduced the margin of error. Please bring it back!

    6 votes

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  10. Create customizable options for the Top Donor's and Top Grantees charts on the home page. Many of our donors fund their DAFs with a single contribution, like an endowment. In this situation, when the donation is past the default date, which looks like the last 12 months, the donor is welcomed to a blank and confusing screen. A sample is attached. If there was a way to change the default date that is shown in the top right corner that would be great, or simply showing all donations, would be good. A blank chart looks really bad and is confusing…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  11. We would love to have a minimum grant request option for the portal but its done by fund groups. For example: DAF's minimum grant is $500 but maybe and Org Endowed is $100. We adopted a policy that requires all DAF grants to be over $500. However, if we set that as the grant request minimum for the portal it will cause issues for some of our small organizational endowed funds who maybe don't have $500 in ATS in any given year.

    5 votes

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  12. Currently, if we create 'one-off' tax receipt templates for donor acknowledgements, we have removed the template and saved off site to keep our templates from becoming cluttered. It would be helpful if we could instead 'Archive' or make certain tax receipt templates 'Inactive' so they don't populate when entering donations to allow for a more clean and efficient entry process.

    1 vote

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  13. Having the Fund Detail Summary is a great addition for the Giving Hub. But what would make it even better if there was a WYSIWYG for that field to easily add links and photos. Having to use HTML coding makes it extremely cumbersome and there are already WYSIWYGs in other CSuite fields.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  14. Currently, when a fund advisor requests a grant through the portal, if the grant is an interfund, we have to void their request and re-enter it causing confusion to the fund advisor.

    It would be great to have the ability to internally switch it to interfund on the back end to keep the integrity of the fund advisor's request intact.

    Thanks!
    Michele Jeican
    Finance Coordinator
    Northern New York Community Foundation
    Watertown, NY 13601

    21 votes

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  15. Add date filters to the Campaign Income Statements, that allows for information to be pulled for specific date ranges - i.e: to be able to view the IS for a specific period or month rather than the current YTD.

    This ability will assist with audit preparation as some events cross fiscal years

    Note - this request has been made multiple times and archived.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  16. When we integrate GLM to CSuite for Grant Catalog use, there is no way to add the grant catalog identifier to the bulk donation upload template. We have several foundations that do Giving Day and they have nonprofits apply in GLM to participate, we integrate to CSuite for Grant Catalog. While some donate online and it works great, many people donate in person on Giving Day with a check or cash. In these cases (and could have upwards of 200-400 cash / check donations), our accounting department has to add the grant catalog field after they complete the bulk upload…

    1 vote

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  17. From recent experience, if you receive a refund for a scholarship endowment that was marked post by payment, there is not a way to Apply it to Spendable when entering the refund on the scholarship record (which is where knowledgebase recommends you enter it). You have to either do a manual distribution or a journal entry to have the amounts go back towards the spendable balance.

    Having a checkbox like you do for grant refunds to "apply to spendable" when entering the refund would be MUCH easier than having to take these additional steps to correct the spendable balance.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  18. If an image exists on a fund in CS, provide the option to allow this image to appear on the fund in the portal instead of the default icon. Also provide the option to not have an icon or an image appear on the fund in the portal.

    11 votes

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    1 comment  ·  Portal  ·  Admin →
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  19. We see that this request has been archived in the past. Please reconsider it. If we import a large batch of grants or use the "Create Spendable Grants" to create hundreds of grants at one time, there is no way to bulk delete those grants once created if we find there is either an error or something that needs to be run differently. Individually opening and deleting each grant is extremely time consuming. Bulk actions can be found in other areas throughout the site. Can bulk delete of grants be implemented?

    2 votes

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  20. It would be nice to be able to add a tribute to a recurring donation so it shows on each donation after it is posted rather than having to add the tribute to each donation (monthly, annually) after it is processed.

    4 votes

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