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GLM & SLM Idea Lab

GLM & SLM Idea Lab

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  1. In addition to document uploads within Interactions, it would be very helpful to have the option for rich text formatting within the "Details" section of an interaction. This would be very helpful to be able to add bulleted notes.

    2 votes

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    Proposed Idea  ·  0 comments  ·  CRM  ·  Admin →
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  2. I recommend adding an optional "home page" that applicants see upon logging in, not just the apply page or their own dashboard. I would love to be able to link applicants to our guides and resources, rather than hosting them on our website (which I'm told does something to our SEO/the AI crawlers, if we have too many resources posted), where non-engaged nonprofits can access those things.

    1 vote

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  3. Adding an image to a form or process requires administrators to host it externally (on their website, Box.com, postimages.org, etc), and then paste the link. I would like to suggest enabling administrators to upload images directly within the form itself, so the image is stored internally as part of the form, making a smoother form building process.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Form Building  ·  Admin →
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  4. It would be helpful to be able to search for students by the student ID associated with their account.

    1 vote

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  5. Support said that for our public apply page that has our two applications/process boxes and then the tutorial box, we cannot change the sequence and suggested submitting this idea here. Right now, the tutorial is first, then our main application/process, then our secondary one, and I would love to be able to change the order to put the tutorial box last/below.

    1 vote

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  6. Our team is interested in creating a survey for our grantees to utilize to help gauge our giving effectiveness. We would like to be able to assign grantees this survey and compile their answers on how satisfied they are with our application process, communication, etc. A follow-up form would not be as conducive, since it would only pertain to a certain grantee regarding a certain grant request. Would this be something GLM could incorporate?

    1 vote

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    Proposed Idea  ·  0 comments  ·  Reporting  ·  Admin →
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  7. It would be helpful to be able to filter requests in an organization's profile by Type or Process so we can see what amount we gave for each Payment Type or by Process. For example, we can now customize the Type of payment so it would help if we could filter by One time, Installment, Charitable, Matching, etc.

    1 vote

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  8. It would be great if on the automatic emails for form submissions, it would include the form as a PDF attachment. We have staff who need to review them and send them onto folks who dont have system access. So I have to go in and download the PDF and then email it to them.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Email  ·  Admin →
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  9. A client was frustrated with the GLM portal because it’s not user-friendly. They couldn’t submit feedback on the idealab page, so I’m sharing it here:
    more intuitive and descriptive labels, and someone who is customer facing should talk through the workflow that happens with each page with the techy software developers.You will see the same two ikons for pdfs. One on the left and one on the right. There is no label for these. But if you think to hover, you find the one on the left is print submission and the one on the right is view submission. Two…

    1 vote

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  10. C-suite Field check memo to update under Installment Form in GLM/SLM
    Check Memo is a great addition in C-suite, it would be great to have the field in GLM/SLM and set the memo there. This would allow for our grants and scholarship team to set the memo and not have to wait for the grant to be created in c-suite to go in and set the memo.

    1 vote

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  11. It would be helpful if we could batch print packets for CLOSED grant requests. For instance, we often use Requests and Decisions to pull up all closed requests for a process, then open each one to download the final grant report packets, merge them, then send them to our committees. It's a cumbersome and time-consuming process. While we could (and have) built reports to do this, it doesn't include the attachments, which we also need.

    2 votes

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  12. Currently when a recurring donation is posted, it uses the donation date as the date of the planned recurring donation. However, if the donation is actually posted a few days later, the actual donation date should be used, not when the recurring donation was originally scheduled. That creates a timing/reporting issue especially at year end. For example, if someone has a recurring donation scheduled for December 30 but it is actually paid and posted on January 3, that should be a donation in the new tax year, not the old one.

    1 vote

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  13. Currently recurring donations require manual intervention to post the donation. Because the donation is recurring, it should not require manual intervention. It should post automatically like all other Stripe donations.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Payments  ·  Admin →
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  14. The NTEE Code and NTEE Code Description are not currently available in Reporting. This is something we wish to start looking from a Financial & Compliance perspective.

    1 vote

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  15. As part of our July 2026 Monthly Release, we introduced a toggle that allows you to preview the new User Search page.

    The new Search allows each user to customize the grid to meet their individual needs -- column selection, order, and size. The column selector includes custom fields from the user registration form.

    We want your input! Please use this thread to share any feedback, suggestions, or questions about the new search page.

    1 vote

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    Feedback Needed  ·  0 comments  ·  UI/UX  ·  Admin →
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  16. As part of our July 2026 Monthly Release, we introduced a toggle that allows you to preview the new Organization Search page.

    The new Search allows each user to customize the grid to meet their individual needs -- column selection, order, and size. The column selector includes custom fields from the organization registration form.

    We want your input! Please use this thread to share any feedback, suggestions, or questions about the new search page.

    1 vote

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    Feedback Needed  ·  1 comment  ·  UI/UX  ·  Admin →
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  17. Summary rows or columns in tables dont always calculate correctly if cells are left blank. Prepopulating integer, decimal and currency fields with a 0 would increase the accuracy of reports created with summary fields.

    I have attached a image of a section of our zip code table. I have found that not completing all of the cells throws off the summary calculation. I end up finding these errors in our custom reports and have to go back and fill in a zero for the unanswered question to correct the sum.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Form Building  ·  Admin →
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  18. We pay grantees in whole dollars which for year-long grants requires a different dollar amount for the first or last installment from the remaining 11 installments. I would love an option to tell GLM/SLM I have a different first or last installment, the amount of that installment, and have the system calculate the remaining 11 payments in whole dollars. I currently have to change all 12 installments to match our payment schedule.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Payments  ·  Admin →
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  19. There are many times when we (as administrators) manually enter a request that did not go through the standard application process (external committees, staff/internally approved requests, etc.). We often don't have all of the information needed to complete all required fields.

    The only workaround we have found is to enter "N/A" or select dummy information on the forms OR create a separate internal process for each grant cycle that may have these type of requests.

    Can the "Skip Required Field Validation" be added to the application and other forms?

    2 votes

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  20. When uploading Documents, please make the Show Applicant the Document box a default setting I can click so it sticks. That way when I upload 25 commitment letters, I don't have to continue to drop down to click the box. It's extremely tedious and a bit painful for my carpel tunnel wrist.

    2 votes

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