Ticket Purchasing: Multiple Ticket Types option on one screen
I would like to see the option to purchase multiple types of tickets on one screen. Currently, users must add one type to cart and then have to go "back" two screens (or more) to add a different ticket type. It would be better to have a drop down option or the ability to add multiple types of tickets on one screen. This is inconvenient for both desktop users and mobile device users.
Nancy Bernard
shared this idea
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Alex
commented
Are there any updates on this?
We continuously have the same challenge - if a donor can select/check off the tickets they want on one page instead they have to navigate all the way back to the campaign to add other tickets - and that is only if they are not free envetnts - free events you have to complete each transaction separately - at the very least if there was a "keep shopping" function that would return them to the page they selected the ticket from
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Alex MacLean
commented
Please please please do this. For a recent event, one household purchased adult, student, and senior priced tickets. The individual found it so frustrating (I know because they called our office multiple times), that they made three separate purchases. If the check out process was easier, this would have been done once. If one of our events is going to have multiple tickets, then I can count one multiple phone calls from folks frustrated that they can't select and buy multiple different types of tickets.
If you are going to make this change for credit card purchases, please also make the change to reflect that when tickets are purchased with a check. For the same event, our foundation had to enter the same check in three different times; once for 2 adult tickets, once 2 student tickets and once for an additional donation to the fund hosting the event. The time that could be saved if this was could all be done once.
Please and Thank You!
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obcf foundation commented
As donors are purchasing tickets, they're only able to select one at a time. They have to back to events, select the event again, and add another ticket, and then go back to events, select the event again, and add another ticket... It should just be one screen where they can select how many different tickets they want to the event and then check out.