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1339 results found
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Change steward on household should ask to change on household members
If I change the steward on the household profile, CSuite should ask if I want to change this on the household member profiles. It feels like more work to have to jump into each profile when we are making a change in a household. But it should ask, because there are cases where the individual members may have a different steward.
3 votes -
Portal: staff approval option for profile edits
Right now, if the setting that allows logged in Profiles to edit their profiles is enabled, changes made through the online portal immediately update the profile in Csuite. When the "Email Notify on Profile Edit" setting is enabled, selected staff receive an email notifying them of any changes made to the profile without the need for approval. We would like to have the option for a staff-approval process for profile edits in the portal.
25 votes -
Grant Approver: Easier way to create new approver
Provide the functionality to be able to either copy a grant approver to another grant approver, mirroring the funds they can approve, or allow for bulk adding of funds to a grant approver based on fund group.
35 votes -
Create option for recurring or batched manual fees
It can be time consuming to enter manual fees on a monthly basis. We have a lot of fixed recurring fees that are different for each fund. Would love a way to set up a recurring manual fee on a fund that would run automatically for a set period of time. Or - a way to enter monthly manual fees in batch rather than individually going to each fund.
1 vote -
Account List-Fund ID's
Please add a Fund ID column to ANY report that lists funds (at the very minimum if fund group/subgroup/division can not be added)
When in Accounts and click on the account hyperlink to see what funds are associated with that account - it is a combined name i.e. "xyz fund::Designated" with no fund identification. Makes it very difficulty to export/copy-paste and do any v-lookups.2 votes -
bulk manage note and task types
This is reopening and combining a few previous ideas. We have tons of note and task types, please give us the ability for separate types. It would be so helpful if we could streamline them by changing them from one type to another as can currently be done with profile types. Thank you for reconsidering this option.
4 votes -
Quotation marks mess up letter formatting in PDF conversion
Please consider either adding error handling for the description fields for donations and grant suggestions in the portals to prevent special characters, or adjust the PDF conversion software on the back end to better handle special characters. If the Word template has conditional formatting and any text with quotation marks comes through, Word processes it properly, but the PDF conversion removes or changes the text. This results in incorrect instructions and other text fields being sent in PDF lettters. To be clear, it is correct in the Word documents and in the Donor portal, but the PDFs that actually go out to grantees/customers are incorrect.
Currently, if a customer enters a description in the portal and they enter text with a double quote("), the Word templates, such as the check letter, that use conditional formatting will work fine. The PDF documents that generate from the word conditional formatting completely mess up the description. This causes letter recipients(the Grant Check letter for instance) to get letters and other documentation in PDF format that have incorrect grant restrictions, special instructions, or other text.
<3 TCF
Please consider either adding error handling for the description fields for donations and grant suggestions in the portals to prevent special characters, or adjust the PDF conversion software on the back end to better handle special characters. If the Word template has conditional formatting and any text with quotation marks comes through, Word processes it properly, but the PDF conversion removes or changes the text. This results in incorrect instructions and other text fields being sent in PDF lettters. To be clear, it is correct in the Word documents and in the Donor portal, but the PDFs that actually go…
6 votes -
Philanthropic Interest to be set on the Fund
Possibility to have the "Philanthropic Interest Type" to be set under the fund. This could allow for staff to tag the preferred type, and maybe in the long run use that field to filter the donor portal based on the donor's interest.
3 votes -
Transaction Detail in Fund Statements
It would very helpful for our fiscal projects if we could include a transaction detail report in fund statements. We are currently using a work around of including an activity detail report that includes account numbers and additional reports for donations, invoices and vouchers that shows the customer/donor/vendor name. All transactions are reported twice because there is no current method to list them with account number and name.
1 vote -
organize engagement strategies
If we had the ability to organize profile types and engagement strategies it would be very helpful. We would like to be able to at least change their order in the list.
1 vote -
export button on grant summary
In the portal, the grant summary does not include an "export" button like the grant history page does. I think adding this would allow for a consistent experience for users. Please add an "export" button to the grant summary page.
5 votes -
Fund Message in C-Suite
Would like a custom message to be inserted where it says "Private Fund" with more explanation as to why a donor isn't able to donate to this fund.
1 vote -
Tax Receipts: Combine online fee and donation into one line
When we receive an online donation through Stripe, the tax letters have two lines: one for the main donation and a second for the donation fee. We would like that all on one line.
This is what we currently have:
Date of Gift {{donationdate}}, Fund Name {{#foreach item}}{{description}}, Donation Description (if any) {{donationdescription}}, Amount {{amount # $#,0.00;($#,0.00)}}{{/foreach item}}
This is what I'm trying to do:
Date of Gift {{donationdate}}, Fund Name {{#foreach item}}{{description}}, Donation Description (if any) {{donationdescription}}, Amount {{amount # $#,0.00;($#,0.00)}}{{/foreach item}}, Fee Amount (Need Merge Field), Total Donation (Need Merge Field)
1 vote -
Fees per transaction report
The creation of a "most active funds" analysis report. I have done this analysis in the past, but not in C Suite. If we could have the ability to determine fees per transaction, it would be very helpful. It's a rather simple calculation to make, but harder to pull from the system and needs to be available on a per fund basis. Here's the formula:
Fees/transactional volume (Gifts + Grants)= Fees/Transaction.
Being able to access this information quickly over various time periods (year over year, 5 years, etc.) would enable us to analyze our "most active funds" and determine which types of funds we might want to change fees on and/or say no to in the future.
The creation of a "most active funds" analysis report. I have done this analysis in the past, but not in C Suite. If we could have the ability to determine fees per transaction, it would be very helpful. It's a rather simple calculation to make, but harder to pull from the system and needs to be available on a per fund basis. Here's the formula:
Fees/transactional volume (Gifts + Grants)= Fees/Transaction.
Being able to access this information quickly over various time periods (year over year, 5 years, etc.) would enable us to analyze our "most active funds" and determine which…
2 votes -
Fix Paper Fund Statement File to be consistent with Online Statements (Page Count)
Less an idea and more an observation of inconsistencies between the online version and paper version of fund statements within the same batch that requires attention. The page count of the online statement is accurate for that statement (i.e. "1 of 5"), however the page count of the paper statement gets recalculated for the full size of the paper file (i.e. "1 of 306"), as though a new batch of statements have been generated rather than compiling the already generated individual statement PDFs into a single document. Can you fix the process for generating paper statements so that the document a fund advisor receives by mail is the consistent with the version available to them online?
Less an idea and more an observation of inconsistencies between the online version and paper version of fund statements within the same batch that requires attention. The page count of the online statement is accurate for that statement (i.e. "1 of 5"), however the page count of the paper statement gets recalculated for the full size of the paper file (i.e. "1 of 306"), as though a new batch of statements have been generated rather than compiling the already generated individual statement PDFs into a single document. Can you fix the process for generating paper statements so that the document…
6 votes -
vendor custom field
Please add the ability to have custom fields on vendors. I'd like to be able to flag those who are corporations, or otherwise meet a 1099 exception so never need a 1099.
7 votes -
Add option to bulk delete emails and phone #'s from specific type of profile
Add functionality to be able to bulk delete emails and/or phone #'s from a specific type of profile. Two options that will help are:
1. add 'type of profile' to profile Download files
2. add 'email id' as a column option in custom reports6 votes -
New Grant Letter Type - Multiple Funds for One Project
My suggestion is for a template type that can be used for a grant letter to an organization for a single project/initiative but was supported by multiple funds.
I know that the Advanced Grant Letter allows you to pull multiple fund payment lines into a table (listing the Funds, Payment Amounts, etc). However, this appears to be more suitable to consolidate entirely separate grants from different funds that just happen to be going to the same organization into one letter. If I were to include the description field into this section, it would just repeat the same description on multiple lines. The Advanced Template only allows grant level fields in the #Foreach Grant section/table.
My hope is for a template that can be structured like this:
- Check Date (currently available at the #foreach check level)
- Vendor Name (currently available at the #foreach check level)
- Master Grant ID, NOT check ID (In multi-fund grant where each payment line has its own grant ID, I believe this is the first Grant ID-- this is currently only available at the #foreach grant level)
- Full Check Amount and Grant Description (Grant description is only available at the #for eachgrant level)
And then:
5. List Each Fund that ContributedMy suggestion is for a template type that can be used for a grant letter to an organization for a single project/initiative but was supported by multiple funds.
I know that the Advanced Grant Letter allows you to pull multiple fund payment lines into a table (listing the Funds, Payment Amounts, etc). However, this appears to be more suitable to consolidate entirely separate grants from different funds that just happen to be going to the same organization into one letter. If I were to include the description field into this section, it would just repeat the same description on multiple…
2 votes -
Add a downvote option in Idea Lab
I have recently been surprised by some new implementations/announcements that are very disruptive to my work (specifically, the change in the fund search function and the announcement that there will now be a Donate button next to the grant request button in the advisor portal). Can there be a more democratic process for the ideas that get implemented? Currently it seems that the process is to get some/lots of votes in Idea Lab or to be an "important" person/organization and get your wishes granted.
At the very least, can we have a downvote option in Idea Lab so we can vote against something that sounds like a very bad change for our workflow or customers?
I have recently been surprised by some new implementations/announcements that are very disruptive to my work (specifically, the change in the fund search function and the announcement that there will now be a Donate button next to the grant request button in the advisor portal). Can there be a more democratic process for the ideas that get implemented? Currently it seems that the process is to get some/lots of votes in Idea Lab or to be an "important" person/organization and get your wishes granted.
At the very least, can we have a downvote option in Idea Lab so we can…
2 votes -
Live Credit Card Fee Calculation
Csuite currently allows us to set a CC fee percent that donors have the option to cover when processing a donation online. It would be great if instead of a fee percentage, they could see a "live calculation" for their credit card fee. I have attached an image of another platform that uses Stripe as their payment processor and they have integrated a "live calculation" so that the donor can see a dollar amount versus a percentage.
6 votes
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