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  1. Check Memo is a great addition in C-suite, it would be great to have the field in GLM/SLM and set the memo there. This would allow for our grants and scholarship team to set the memo and not have to wait for the grant to be created in c-suite to go in and set the memo.

    5 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. When building a table question, It would be GREAT to be able to edit read-only cells. I confirmed with Support that at present, read-only cells do not allow you to edit their content other than their label, yet applicants cannot see cell labels. This means that any read-only cell that is not in a summary row will always show up to applicants as a blank cell.

    This is confusing because it makes it seem like you have the option to do something you don't, e.g. put readable content in read-only cells. I would love to be able to do something…

    5 votes

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  3. People with Board Member/Community Member designations who are in the system only to evaluate grants should only have access to the processes they are assigned to. Right now, they can use the "request and decision" tool and see org history for everything in GLM- this is concerning to us for a variety of privacy reasons.

    5 votes

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    1 comment  ·  Admin →
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  4. Raiser's Edge has a feature that allows you to add a note that automatically pops up when you open a record. This would be a helpful way of alerting staff when there are compliance issues or flags.

    5 votes

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  5. I have some very involved branching logic. When I'm trying to troubleshoot/debug the logic, it would be helpful if I could collapse rule groups that I don't need to work on. I'd like it to behave like Outlining in Microsoft Word - where I can expand and collapse to different levels overall, or expand/collapse individual rule groups. It would allow me to "declutter" what I'm looking and more easily find my way through the maze of rules.

    5 votes

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  6. We would love to have the access/freedom to edit the language on the apply page on our own, as opposed to having to go through support!

    5 votes

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  7. There are additional fields that I would like to see when I search for grants without having to open the request and then the application and then scan for it, etc. For example Grant Amount, Decision Date, and a few of our application questions.

    5 votes

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  8. Please make it very clear that characters include spaces. This is a basic definition of a character for Foundant that is different from other definitions. It took way to long for me to find that the character number limits include spaces, while the less useful information about the number of characters in a page was readily available.

    5 votes

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  9. I would love to see the ability to merge charity check data fields into merge templates. You can do it in reporting, but not merge templates. This would be very helpful for me.

    5 votes

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    1 comment  ·  Admin →
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  10. In the past few months, I've seen a high increase in applicants emailing and calling saying they cannot find the "Administrator Comment" when I revert back to draft, so I logged back in as the applicant to see what the sudden confusion is - it's incredibly hard to find in the applicant view! When I MAKE an administrator comment, there is a blue highlighted strip across the top. When I log in as the applicant, there is just a little vertical bar, with text smaller than regular instructions. A lot of our applicants are elderly, and it's been very time…

    5 votes

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    2 comments  ·  Email  ·  Admin →
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  11. Can we add to the Greeting page language to add “Administrator administrator@grantinterface.com” to their address book so that our emails will be sure to land in their inbox! Put it in a different color font so that it will be noticed when they open this software.

    We continue to have problems delivering emails to our grantees and creates duplicate work for us. Thank you.

    5 votes

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    2 comments  ·  Email  ·  Admin →
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  12. We delay our grantees' ability to see the decision on their application by 14 days. This was set up for us by Foundant. We upload their approval/denial letters into their request documents at the time of the decision, but do not want the grantees to see the letters until after the 14 day period when both the decision and the letter should become simultaneously visible to them. At this point in time, we have only two choices - to never allow the applicant to see their approval/denial letters in their Request Documents, or to wait before posting the letters to…

    5 votes

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  13. Hello! The ability to add telephone number extensions is great, but it assumes all extensions are three digits. Perhaps you could make this more flexible to accommodate all extension lengths.

    5 votes

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    1 comment  ·  Admin →
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  14. (Suggested by fellow grants staff Trudy Wild)

    Currently there is an attractive summary of all panelist scores and comments (Dashboard / Application Evaluation Open / Summary) - but only staff can access this (Our evaluations are anonymous and un-shared). This is available per application, with questions down the left hand side and staff evaluator names across the top.

    We'd like for a single staff evaluator to be able to view his own summary. This should encompass all applications in one view - with questions down the left hand side and applicant organization names across the top.

    posted September 16, 2013…

    5 votes

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    2 comments  ·  Reviewing  ·  Admin →
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  15. Hi Chris,

    We're enjoying the comment field enhancement within the application - great update! In fact, we're enjoying it so much, we're wondering if there's any talk of having this enhancement extended to the evaluators as well? We'd love it if our evaluators could make comments within the application while they're doing their review work. This would serve as a useful tool when we're on our committee conference calls and during site visits.

    Thanks for your consideration.

    Idea posted July 30, 2013 by Kristen Cullen, Carolyn Foundation

    5 votes

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    9 comments  ·  Reviewing  ·  Admin →
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  16. I would like the board members to have read only access to reports. Standard reports and saved reports would be great. At this time board members are also administrators and the chance for them to accidentally blow something up is too risky.

    5 votes

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  17. It would be great if... there was an alert for applicants notifying them that they have an active grant. With a few exceptions, we do not allow organizations to have more than one active grant (per program) at a time. Recently, I had a couple applicants submit applications who already had active grants. I did not know they had active grants until I looked at each organization's history. It would be great if the active grant was highlighted on their dashboard or they received an alert when applying for a grant notifying them that they had an active grant. This…

    5 votes

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  18. It would be helpful if follow ups could be marked as "incomplete" or "not submitted", not just "complete". There are times when an organization doesn't submit a follow up and the only way to close the request is to delete the follow up, or mark it complete, when it isn't actually complete.

    4 votes

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    0 comments  ·  Follow Ups  ·  Admin →
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  19. Please can we be given the ability to assign follow-ups for review/evaluation to other team members. It would be super helpful if we could do this within the system.

    4 votes

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    2 comments  ·  Follow Ups  ·  Admin →
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  20. I would like all grants to go through each status without skipping one. Please add a submit button and a complete button to the internal process applications. This will allow us to choose where we would like the application to move on the dashboard.

    TCF

    Thanks.

    4 votes

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    0 comments  ·  Statuses  ·  Admin →
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