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  1. While we are shifting to the use of post by payment in CSuite and will now be entering the "full award" amount for our multi-year or semester scholarships, we understood that it would only display that semester's installment amount as tied to the follow-up form for the upcoming semester. Instead, it's still displaying the entire award amount to the student which causes confusion for them. I understand it's possible to now add other shared fields into the form to pull 'installment 1, 2, 3, etc.' but that is going to require me to build additional forms based on year or…

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  2. Year-end receipts - When we print year-end receipts for donors in bulk, it would be very helpful to be able to export the file as a Word file, rather than only as a PDF. Word is so much easier for editing page ends, in the event the donor has a long list of donations. Thank you!

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  3. This could already be an option, but often grantees and applicants have to request that documents be deleted since they do not have the option to do so themselves.

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  4. For the most part, One Row Per Request gives us everything we want, but it squishes all the Forms (Approval, Agreements, Interim Reports, Final Reports) into one cell.

    The system is capable of separating each Form into its own Row; I wish it could separate them into Columns.

    Am I underestimating how computationally complex it would be for the system to do One Row Per Thing AND One Column Per Other Thing at the same time?

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  5. I would like to be able to task where it would go into a pool system where staff could accept or take tasks.

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  6. This was briefly touched on before https://idealab.foundant.com/forums/339786-glm-slm-idea-lab/suggestions/16809247-filterable-search-results-in-idea-lab

    after doing a search in idea lab it would be helpful to be able to narrow down the search instead of having to go through many pages of answers. Being able to filter by status at minimum.

    tagging and filtering by product would also be helpful

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  7. We have some fund holders that are working to grow their funds and would like to have their fund balance public.

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  8. Why not add Amount Requested to the new Organization Summary page along with the the Closed (previous) commitments.

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    Hi Mark, Thank you for the feedback. The one tricky part about requested amount is that it is a custom field and not a system field in 2026 we may be looking at how we can create more system fields, or creating coding that would help us know what fields are similar across clients to use in scenarios like this.


    -The Foundant Team

  9. Support Hub needs better documentation re: Print Packets
    https://support.foundant.com/hc/en-us/articles/4404567826071-Print-Packets
    Please detail the logic about question view-ability and how they are reflected in different print packets. Nothing is mentioned on this page about Print Packets for Follow-Ups. Apparently question view-ability is reflected differently in Application packets and Follow-Up print packets. at least according to a support chat that I had.

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  10. Hello! On the left, I've integrated the applicant answers into the evaluation form, which is great, but I lose the comments! (Which are still in the application on the right.) Is there any way we can get those to go with the question? Thanks!

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  11. Would it be possible to pull the parent’s email address (from the scholarship application) to cc them on an email to the student without going back to the application to find the email address?

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  12. When generating fund statements in bulk, there is no option to efficiently save each fund's statement as a separate PDF file - the only option is to save them all in one compiled PDF (via either "Generate All File" or "Create Print File"), or to save each fund's statement separately via a series of clicks.

    I would like the ability to generate and save fund statements as individual PDFs with a customizable File Name (eg: %Fund_name Statement FY 2024-2025.pdf) with one (or two) simple clicks!

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  13. The new process to reapply for a grant seems a bit redundant and confusing.
    I used to direct non-profits to click on "Apply" and they're in to the new submission.

    Now they need to click on Apply, then the button says "Applied" - past tense makes it confusing to me and them, and then the button says "Apply Again."

    I think to simplify, the 2nd screen should have the "Apply Again" button...and not Applied.

    What I don't want, personally, is to have to walk every non-profit through these steps to reapply.

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    • Editing MFA text and emails. Eg. The page that prompts the user to set TOTP. Change naming convention when MFA is added to authenticator app. When a user scans the QR code to set their TOTP, change default text based on the SmartSimple environment.
    • MFA batch reset functionality. Right now we manually have to reset MFA for each user.
    • Enable automatic redirect to SSO link for users when they log in with username/password instead of showing them an error page asking them to login again using SSO link. This is a standard feature available for most apps that offer single…
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  14. I would like to be able to set a default answer to questions on the application. Like for drop down or radial buttons, I want to choose a default and then have the option to change it if needed. It would also be useful for information to auto populate from one question to another. For example, the project title would autofill to another question that is a summary of the request.

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  15. There should be an option in the bulk updates for funds to bulk update fund advisor permissions for the portal. Currently, if we want to update permissions for what is viewable/what actions are available for users to through the portal, we have to individually update each profile. For an org that has as many fund advisors as we do, this is very time consuming and inconvenient. An option to bulk update these permissions would be very helpful.

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  16. (Applicable to the UA) We need to have two separate automated emails: one for when students submit their eligibility quiz (to confirm the quiz has been submitted and to then share information on next steps) and one for when they complete a full application for each of their eligible scholarship opportunities. Is this in the works for the UA? Currently the same "thank you for submitting your application" email is being sent to students when they submit their eligibility quiz AND when they submit their complete applications. This is causing students confusion.

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  17. It would be great to have a universal application in GLM like in SLM. Where you can enter the eligibility of each process in the universe and applicants only have to fill out 1 application and get matched to what they actually qualify for. This is crucial!

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  18. It would be great if we could choose to have a "shortcuts" list on the homepage or in the side menu bar for funds, profiles, campaigns, or pages (like "Funds") that we frequently visit.

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  19. We would love to include grant catalog fields in all of our grant request processes so that if a grant would be something that would appeal to a donor advisor fund we could sync the request from GLM to CSuite to make it available online for them to consider (plus track the donations). The problem is, all grant catalog fields are required, so it's all or nothing. It would be very repetitive for the user to type this information twice or for us to copy information from the application to the grant catalog fields.

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