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GLM & SLM Idea Lab

GLM & SLM Idea Lab

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103 results found

  1. I'd like to suggest adding a merge field in the email templates that pulls in the email address of the student's parent or guidance counselor.

    1 vote

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  2. It would be so useful to be able to incorporate logic into email templates. If I could have one sentence if a certain condition is true, and another if it's not, would save me from having to create (and maintain!) a multitude of templates.

    3 votes

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  3. Would you consider adding a hard due date for evaluations like there is for applications? This would allow us to use due date as a merge field in our email communications to evaluators to notify them when they are due. It would nice to have an auto-reminder 2 weeks in advance etc.

    88 votes

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    3 comments  ·  Email  ·  Admin →
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  4. 'Installment' should be a field option that can auto-populate in GLM - email templates. We fund multi-year grants and it would be helpful to include both the total amount awarded as well as the installment amount.

    9 votes

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  5. It would be great if we could either save a draft of an email to an individual or schedule emails to go out at a certain time.

    17 votes

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  6. I'm hoping there is a way our foundation can copy collaborators in email communications and send them auto-generated emails for a request within GLM. Just as there is the option to CC/Copy a primary contact, It would be GREAT to have that same checkbox for CC/Copy collaborators. So many of our organizations use grant writers who are not affiliated with their organization to submit proposals and we need our communications to go to them!

    17 votes

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    3 comments  ·  Email  ·  Admin →
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  7. Please add the "task" feature like in CSuite to GLM and SLM! It is so handy when the workload is shared between people!

    96 votes

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    Feedback Needed  ·  13 comments  ·  Email  ·  Admin →
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  8. In sending out emails to applicants, in most cases they are already going to the primary contact (grant writer, Dev Director, program mgr. etc.) And the ED or CEO is almost always the secondary contact. It seems silly for the drop-down option to be "cc primary contact"...when it should include the option of "cc secondary contact". We just completed our entire first GLM process, and have only now realized that we've not been cc'ing the ED of most organizations!! This puts the onus on the primary to share. And yes, I guess we should have been adding a cc to…

    5 votes

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  9. We often have to turn off automatic e-mails for short period of times when we work on individual requests and do not want the applicant to receive a notification.

    Sometimes, we forget to turn the automatic e-mail back on in the tool manager and it creates confusion.

    It would be great to be able to toggle off (an on) automatic e-mails for an individual request, directly in the request.

    4 votes

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  10. We frequently follow-up with third-party respondents in applications. It's time-consuming to click into each application, process, email history to make those connections. We'd like "email third-party respondents" as one of the bulk option for selected applications.

    12 votes

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    Planned  ·  1 comment  ·  Email  ·  Admin →
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  11. The email the system sends to a third party is editable except for the link to the request. Would it be possible to make that link much more visible? Like a button or header size or something?

    8 votes

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    1 comment  ·  Email  ·  Admin →
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  12. It would be so helpful for the Process Summary to easily convert to a pdf, for sharing purposes, just like the Question List for the application. Unless I'm missing some training, the only way I can share/get feedback from my colleagues on that is to copy and paste it into a Word document or email. When I've finalized an application process and want to circulate it for input/approval, the Process Summary should be able to go with it.

    8 votes

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    Feedback Needed  ·  2 comments  ·  Email  ·  Admin →
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  13. It would be very helpful if we had the ability to mass upload documents from file to the email attachments in GLM. It would also be great if we had the ability, with a checkbox, to mass delete the email attachments once we are done with them.

    8 votes

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    Feedback Needed  ·  4 comments  ·  Email  ·  Admin →
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  14. Having the choice to assign two contacts to a grant application and followups. Small organizations or volunteer-based organizations have turnover, and we've had instances where the contact assigned has left the organization, and reminder notifications about grant reporting are never seen. This could be fixed by having a backup email automatically assigned.

    172 votes

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    Feedback Needed  ·  23 comments  ·  Email  ·  Admin →
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  15. To avoid sending all automatic emails to every grants manager in a process. It would be helpful to be able to have emails attached to a specific requests be automatically directed to the grants manager assigned to the request?

    6 votes

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    Feedback Needed  ·  2 comments  ·  Email  ·  Admin →
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  16. The contact email history would be a much better tool if it included all correspondence with the applicants. Only being able to view emails sent to the applicant and not seeing responses makes it an incomplete history.

    41 votes

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    4 comments  ·  Email  ·  Admin →
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  17. Increase the number or make customizeable the number of reminders that can be sent. Our leadership prefers 2 reminders BEFORE the due date rather than 1 before and 1 after. :-)

    59 votes

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    Planned  ·  4 comments  ·  Email  ·  Admin →
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  18. We have a number of GLM email templates and sometimes it is quite confusing to choose the correct one, especially if sending out numerous emails. There are two ways that possibly it would be easier to distinguish among the numerous templates. One being, being able to assign templates to folders, so the list is smaller. Secondly, to make the background colour of each of the shaded templates darker or a different colour, so when scrolled over it is more apparent what is being chosen.

    11 votes

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    Under Consideration  ·  1 comment  ·  Email  ·  Admin →
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  19. I am trying very hard to outsmart the system. I am trying to use some of the non-standard merge fields that I generated out of one of our processes in an email template. I got it to work in one, but am having trouble with the second...If I can get it to work, I'll be able to pull data from the installments and one of my follow up forms into an automatic email for our Admin Assistant, so she can then generate a payment request in PeopleSoft. I did notice in the email template that I got to work, that…

    43 votes

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    14 comments  ·  Email  ·  Admin →
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  20. It would would be very handy if we could have the sorting feature added to the header on the email templates list.

    52 votes

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    3 comments  ·  Email  ·  Admin →
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