Be able to update RSVPs in bulk
Our foundation manages certain donor-initiated events and fundraisers where the ticket buyers are not great at adding the Profile Campaign Ticket Guests after they check out. Please make it it possible to update the RSVP list in bulk or make the Profile Campaign Ticket Guests mandatory to be filled out before check out. This would be such a time saver.
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Michelle Schneider commented
Agree with the struggle that Stan expressed. Also think this pairs nicely with the idea of not requiring an invoice to "sell" a free ticket in the backend -
https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/47318660-do-not-require-an-invoice-to-sell-a-0-00-free-t -
Stan Lovelace commented
Hello,
We are attempting to run a private event and record RSVPs using the campaign/ticket system. Currently, the campaigns system doesn't seem to facilitate free tickets with guests well.
For us, free tickets do not prompt individuals to enter registration information for multiple seats (for attending party or guests) until after finalizing the transaction and subsequently clicking through a "Donate again" style button. This is confusing, as a registrant is much more likely to click out/exit the page rather than click through that button. Even if they click through it, they have to notice an additional tab on the donate page, rather than being taken to a registration information page after clicking that first button.
From what we have seen, if we handled the registration through a third party platform instead, we could still not bulk upload a csv (even one generated from the email mailing list) to record RSVPs. We would have to manually track RSVPs in the system by clicking through the RSVP toggle (which can get a bit unwieldy at 400+ invitees).
It seems the only method we can use is to attempt to compile lists and manually record them by hand into the system.
I think the best fix, if possible, would be to redirect individuals immediately to the registrant information page after they check out their cart - or, at least, to put a button on the confirmation page so they immediately know to do so. Even better, though perhaps harder, would be to allow people to enter information during the checkout or ticket selection process.
If not any of these fixes, then at least a bulk upload ability to handle RSVP and attended so we could use CSVs generated from 3rd party supplied data would be nice.
Thanks!
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Kiki Greene commented
Same thing for Attendance! We sometime have a few hundreds or even more than 1000 people attended an event, and the only way to track RSVP or Attendance right now is to manually click yes/no in the campaign page one by one 1000 times!!!
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Marianne Plath commented
Also would be nice to be able to bulk update 'Attended' in the same manner.