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  1. Less an idea and more an observation of inconsistencies between the online version and paper version of fund statements within the same batch that requires attention. The page count of the online statement is accurate for that statement (i.e. "1 of 5"), however the page count of the paper statement gets recalculated for the full size of the paper file (i.e. "1 of 306"), as though a new batch of statements have been generated rather than compiling the already generated individual statement PDFs into a single document. Can you fix the process for generating paper statements so that the document…

    6 votes

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  2. Please allow for the option to select multiple column options at once, as opposed to the current one at a time selection.

    Currently, reports have to be created multiple times and then spliced together when multiple column options are needed. Instead, it would be best if multiple column options could be selected at one and work in tandem with one another.

    6 votes

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  3. Add functionality to be able to bulk delete emails and/or phone #'s from a specific type of profile. Two options that will help are:
    1. add 'type of profile' to profile Download files
    2. add 'email id' as a column option in custom reports

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  4. ALL labels and envelopes should be downloadable in Word for easy editing. The area where they are not that I have had issues with today is in check batches. I use that feature when we do our large designated check run each year and the labels always need adjusted. Even with Acrobat Pro, this is difficult to do.

    6 votes

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  5. In the new Portal, when a fund advisor is making a grant recommendation under the 'Choosing from a Previous Grantee or Fund' option, can you add a drop-down arrow in white boxes so that the advisor knows to click in the box for a drop-down list?

    5 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  6. Currently, Community Suite does not alert us when a recurring gift is about to end. We would like an alert to be added and an email sent to the donor on the second-to-last donation telling them the recurring donation is about to expire. The email could have a link for the donor to log in and extend the donation date, or it could email us to let us know the donor would like to extend the donation.

    7 votes

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  7. Provide the functionality to be able to either copy a grant approver to another grant approver, mirroring the funds they can approve, or allow for bulk adding of funds to a grant approver based on fund group.

    33 votes

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    Proposed Idea  ·  12 comments  ·  Funds  ·  Admin →
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  8. Our Communications team would like to be able to add photos and fund descriptions but we are very hesitant to give them full fund edit permission. Can you provide a new "Fund Design" permission so that this can be accomplished?

    14 votes

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    Proposed Idea  ·  1 comment  ·  Funds  ·  Admin →
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  9. Notification for any updates to the profile area of the Portal. This would send an email to the logged in profile notifying them of a change of password, address, banking information, etc.

    3 votes

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    Planned  ·  0 comments  ·  Portal  ·  Admin →
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  10. We would love to be able to add a fund's anniversary (this could be at the fund advisor level?) with a letter template option to send a "Thank your for partnering with us" letter on the anniversary date.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  11. We've come across some businesses that require an invoice prior to the purchase of a sponsorship style ticket. Currently, the only way to do this is to have the purchaser call our office, and then we can purchase the ticket for them with the "create receivable" option.

    It would be great to see an option available for purchasers to do this themselves when they navigate to an event to purchase a ticket or sponsorship ticket.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  12. "Primary Address" is labeled in the profile area of the Portal but Phone/Email are not. Suggest adding Primary to Phone and Email labels to reinforce the user may have additional contact information on file.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  13. It would be great to have the option to customize the fund URLs so they are more donor-friendly and better reflect the fund name. Instead of a URL like /create/fund?funit_id=xxxx, it would be nice to have something like /donate/EarlyChildhoodEducation.

    12 votes

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  14. National Change of Address. Database from the US Postal Service that contains all of the address changes that have been submitted. An automated link to this would enable the updating of addresses on profiles.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  15. It would be a nice feature to be able to send an invoice payment confirmation email (similar to grant and donation templates) along with a copy of the invoice attachment in Csuite. Currently we have to manually email the payment confirmations for invoices processed in Csuite.

    7 votes

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  16. Please add content areas in the Portal for the Grant History and Recurring Grants Secondary Navigation areas. All other secondary navigation areas appear to have this option. Thank you.

    7 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  17. When running reports, it would be helpful to expand filtering options in general. For example, I can currently add a filter for "Ref" under the Notes report and stipulate "NOT profilepayment" but I cannot add multiples such as "NOT profilepayment and NOT donation". The help desk said the only way to do this would be to build multiple reports. I've run into this filtering limitation with other reports/fields as well.

    7 votes

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  18. It would be great to have the ability to generate an event ticket that the attendees could show to get into the event instead of needing a paper ticket to enter.

    Bonus points if there could be a QR Code or other scannable barcode generated that would auto-mark them as attended in CSuite.

    13 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  19. Can a function be created to sync a new Csuite campaign into an already existing Mailchimp tag? Right now, a new Mailchimp tag has to be created for each Csuite campaign causing clutter in Mailchimp. For reoccurring newsletters, having the option to sync individual campaigns into the same tag would be very helpful.

    30 votes

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  20. There is an option to place an image at the fund level, but in the fund advisor portal you cannot see the image. It would be nice for advisors to select funds within their portal based on images since many of their funds are labeled the same or they have several funds within their account.

    5 votes

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