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reports
It would be great if we could create sub-folders within reports beyond just having categories - such as by user name, or at the very least, making the different categories collapsible or expandable.
31 votes -
New Look
If the Shiny New Look is here to stay, please fix the coloring or let us fix it. This is so ******* the eyes. This has been asked in multiple suggestions and still is very hard to see.
24 votes -
Amount-Based Grant Approval Thresholds with Assignable Approvers
Clients need approval tiers configured by grant dollar amount (e.g., grants over $50K require VP approval) rather than percentages, which don't reflect how most organizations structure financial controls. The addition of named approver assignment per tier would further close a workflow gap that is creating friction for clients with formal governance requirements. This is a broadly applicable enhancement with high adoption potential across nonprofit and foundation finance teams.
Currently, this workflow exists for check approvals only, we are requesting it for grant approvals.
Requested on behalf of CF of the Ozarks, the Foundant sales, success, support, and consulting teams!
4 votes -
aallieri@cfpbmc.org
Enable customization of the top navigation bar. Most of our staff use only a limited portion of CSuite, so giving them direct access to the sections they rely on most is essential for efficiency and ease of use. For example, Funds, Donations, Grants, and Opportunities are features our team uses regularly. Requiring staff to locate these items within dropdown menus—where many of the options are not relevant to their roles—has been frustrating and may ultimately lead to reduced use of CSuite.
10 votes -
nakeia@cobbfoundation.org
When processing grants, it would be very helpful if we could assign a letter template to a specific payment type. If a default payment type is saved for a grantee, it would be great if CSuite could automatically generate the correct letter. Currently, we have to manually select the electronic payment letter when processing grants paid by ACH bank transfer.
8 votes -
Voucher refund - allow edit fields
Please update the Voucher Refund process and the ability to edit fields. Currently when we process a refund on a Voucher, the word “Refund” is in the Description field and we are not able to update any other fields should we want to. It would be helpful if it either copied over the original description and included the word “refund” within that copied description OR if we had the ability to update it ourselves so we could reflect what the refund entailed. We find that when we look at the transaction through the GL lens, we must dig into what that refund was processed for and that isn’t the most efficient use of time in the database.
Please update the Voucher Refund process and the ability to edit fields. Currently when we process a refund on a Voucher, the word “Refund” is in the Description field and we are not able to update any other fields should we want to. It would be helpful if it either copied over the original description and included the word “refund” within that copied description OR if we had the ability to update it ourselves so we could reflect what the refund entailed. We find that when we look at the transaction through the GL lens, we must dig into what…
9 votes -
Resort order on new donation entry
I would really like the Additional Information section to come BEFORE the Tribute Information section.
And I would like the "Needs tax receipt" to be right under or above the "Receipt Template". Not all the way down the page by itself.
We use the Additional Information section on EVERY gift and only use the Tribute Information section on a few gifts.
15 votes -
Add Donation
Thank you for the updates to the Add Donation page. I wanted to share a few observations that might help improve the user experience:
The Process button currently appears in the middle of the page, which can feel awkward unless you’re on a larger monitor.
Since most of our gifts come via check, the workflow for entering check donations could be more intuitive. After selecting “Check,” the next section is Tributes, and the Check Number field appears much further down. On smaller screens, this makes the page feel cramped, while on larger screens, it feels overly spread out and difficult to tab through.
The Receipt Template field appears first, but the checkbox for “Tax Receipt Needed” is several fields later. It might be helpful to group these closer together for clarity.
Overall, the layout feels a bit challenging for quick data entry. A more streamlined arrangement could make the process smoother.
Also, thoughtful timing for a release such as this would be helpful. Many of us are in the middle of annual appeals during this time of year, and data entry has slowed as a result.
Thank you for considering these suggestions! We appreciate the work that goes into improving the platform.
Thank you for the updates to the Add Donation page. I wanted to share a few observations that might help improve the user experience:
The Process button currently appears in the middle of the page, which can feel awkward unless you’re on a larger monitor.
Since most of our gifts come via check, the workflow for entering check donations could be more intuitive. After selecting “Check,” the next section is Tributes, and the Check Number field appears much further down. On smaller screens, this makes the page feel cramped, while on larger screens, it feels overly spread out and difficult…
15 votes -
Don't Require a Primary Fund Advisor
We have many funds with both spouses as Fund Advisors, neither should be "primary" but C Suite forces one to be primary and it can't be unchecked. Please allow the option not to have a primary Fund Advisor. We don't want either to be primary but C Suite doesn't give us the option to remove the primary tag.
Please see this previous Idea Lab post with many votes that requested the same thing but Foundant's response was that the primary tag could just be moved to another Fund Advisor. That response does not address the need. https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/45764248-would-like-ability-to-change-fund-advisor-to-not-p
Thank you
11 votes -
Update opportunities so new funds can be created easily from the opportunity
Add three new features in opportunities, that would allow us to (1) merge Deed of Gift templates with data (much like the send letter field does now), (2) create the fund in CSuite, and (3) have the notes carry forward from opportunities to the new fund profile.
Ideally, we would have these additional fields in the opportunity that we currently use in creating a fund related to the Deed of Gift in the opportunity:
- Name [of fund]
- Group
- Division
- Internal Description [which we use for the Fund Purpose]Then, two new left side menu options in the CSuite Opportunity:
1. Print Deed of Gift (it would be critical that this is a word option)
2. Create a FundAny existing notes in the opportunity would ideally be linked to the new fund profile when the new fund is created.
Add three new features in opportunities, that would allow us to (1) merge Deed of Gift templates with data (much like the send letter field does now), (2) create the fund in CSuite, and (3) have the notes carry forward from opportunities to the new fund profile.
Ideally, we would have these additional fields in the opportunity that we currently use in creating a fund related to the Deed of Gift in the opportunity:
- Name [of fund]
- Group
- Division
- Internal Description [which we use for the Fund Purpose]Then, two new left side menu options in…
7 votes -
Journal Entry Sort
Currently, journal entries are displayed sorted by debit and credit values, which makes it difficult to review and approve entries efficiently.
When comparing entries against the entry spreadsheet, which lists them in the order of journal entry ID, the current sorting method disrupts the sequence and increases the likelihood of oversight or error. This misalignment between the system view and the entry format complicates the review process and slows down approvals.
Requested Change:
Please update the journal entry review interface to list entries by journal entry ID by default, rather than by debit/credit values. Alternatively, providing a sorting option that allows users to toggle between ID, date, and value would offer greater flexibility.Benefits of This Change:
Aligns the system view with the import spreadsheet format
Improves accuracy and efficiency during the review process
Reduces time spent searching for and verifying entriesI have attached a screenshot of the current interface and the corresponding entry spreadsheet for reference.
Currently, journal entries are displayed sorted by debit and credit values, which makes it difficult to review and approve entries efficiently.
When comparing entries against the entry spreadsheet, which lists them in the order of journal entry ID, the current sorting method disrupts the sequence and increases the likelihood of oversight or error. This misalignment between the system view and the entry format complicates the review process and slows down approvals.
Requested Change:
Please update the journal entry review interface to list entries by journal entry ID by default, rather than by debit/credit values. Alternatively, providing a sorting option that…36 votes -
Grant Payment Date vs. Check Date
The payment date for grants should automatically become the check date. It doesn't make sense for the payment date to be the date it was approved by us and causes confusion with donors wondering why organizations haven't received checks when the payment date is before the grant date and/or before the date checks are run.
6 votes -
Task/Note Types
When clicking on a Note/Task Type ID number under Opportunities, List Types, please add the ability to list all specific notes/tasks associated with that ID number. For example, when clicking a Profile Type category ID, you can click List Profiles, which displays a list of all profiles with that Profile Type. I want to see all the notes/tasks associated with that type.
6 votes -
Duplicate Names - Separate by Type of Profile
Allow Potential Duplicates to be separated by type of profile: for example separate potential duplicate org profiles from potential duplicate individual profiles. In the screenshot included, you'll see individuals and orgs are in the same list.
8 votes -
Show GLM Reports in CSuite
When you go visit an organization's page in C-Suite, it would be great to show a list of GLM submissions that you could click to open the PDF, much like the list of grants can open the individual grants. These could be arranged by date, so you could easily see the most recent.
11 votes -
Name and Contact Information for Tickets
Allow contact information or at least guest names to be made required for registering for or buying tickets. For logistic and security reasons, we need to know who everyone attending an event is and it would be much easier to capture that information before confirming event registration.
18 votes -
Add Tribute to Online Donation Email Body Content
It would really be helpful if Tribute was an available field in the Donation Content area, Online Donation Email Body. We had a case where a series of online donations were made to a fund, all with the same description and amount, but honoring different people each time. What the fund advisor receives are multiple emails, all looking identical, since the Tribute field isn’t available to show why they are different. If we could add the Tribute field to the content area this would be much clearer for the fund advisors.
15 votes -
Optimize Additional Image field to format better on desktop and mobile
Please make the Additional Image field optimize better for desktop and mobile!
When the Additional Image is added to a fund page on desktop, it adds a ton of white space. On mobile, it expands and cuts off the image.
Since the fund image is best for square images, we use this field for rectangular shaped logos and banners. Between the two bad options for how it displays, it's not a very useful image field - which we desperately need to brand our funds!
5 votes -
Tribute Email Preview
When sending out Tribute emails, it would be very helpful to have the ability to preview the emails before sending them. In SLM, there is already a preview feature that allows users to scroll through all emails, verify that everything looks correct, and confirm that names and other fields are populating properly before sending. It would be nice to have a similar preview option for Tribute emails so users can review the content first and ensure everything is accurate before the emails are sent out.
5 votes -
Donor Rollup Report Enhancement
The Donor Rollup Report currently totals the donation amount when the roll up household option is taken. It would be more beneficial if the First Donation Date & Last Donation Date were updated as well when this option is selected. Ideally it would show the First Donation Date, which would be the earliest date for the household profile or the members, including advised donations. The last donation date would show the date of the last gift given by the household, any of the members, & include advised gifts as well.
This would allow our team to finally have all of this information (dollar amounts & dates) in a single report. As it stands right now, it takes multiple reports to compile the dates with the combined dollar amounts to do segmented reporting on the donor listing. Our foundation does extensive outreach to our donors based upon dollars given & different timelines that those gifts were given. Updating the Donor Rollup Report would allow for a streamlined reporting & analysis of this information.
The Donor Rollup Report currently totals the donation amount when the roll up household option is taken. It would be more beneficial if the First Donation Date & Last Donation Date were updated as well when this option is selected. Ideally it would show the First Donation Date, which would be the earliest date for the household profile or the members, including advised donations. The last donation date would show the date of the last gift given by the household, any of the members, & include advised gifts as well.
This would allow our team to finally have all of…
3 votes
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