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GLM & SLM Idea Lab

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  1. We use manual e-mails for our responses to various requests and we sometimes process these outside office hours. We would like to be able to schedule manual e-mails for a later time or date.

    47 votes

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    Proposed Idea  ·  0 comments  ·  Email  ·  Admin →
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  2. We would like the option for students to not see the opportunities they qualify for when they submit their application. We do not understand the purpose or why this is necessary. It tends to cause more questions and confusion. This is misleading for students if they qualify for a lot of opportunities, but don't receive a scholarship or only get one.

    We do not want these to show up on the applicant dashboard as well as the confirmation page.

    We would appreciate the option to have this feature turned on or off, even for opportunities that have Supplemental Questions.

    1 vote

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  3. We would like the ability to 'Close' an application, rather than 'abandon' or 'deny'. We leverage GLM to have a General Inquiry, which we then copy applications to different processes depending on a conversation with the applicant. Once we're done - not moving forward through the system, it causes confusion for the applicant to see the original as denied/abandoned.

    47 votes

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    2 comments  ·  Statuses  ·  Admin →
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  4. There is a weird process you need to do to prevent GLM grants from being processed before a grant agreement has been received...you have to toggle the GLM approval button on then off so the system recognizes the imported Csuite grant. This is annoying and inefficient. There is a batch approve option, why not just add the batch unapprove option?

    1 vote

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    0 comments  ·  Batch  ·  Admin →
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  5. Asking an applicant to compose an email to their anonymous third party is an extra step that overcomplicates things. The applicant has to deal with opening up an email interface, copy-pasting a pre-written message, etc. And for what? It's redundant to send the third party an email explaining that they'll be getting another email.

    It should work like references on a resume. Provide us with the third party's email address, and we'll contact them ourselves. Simple as.

    8 votes

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  6. Add an icon or label to or near the 'Assign Users' button (on the Update Process page) to indicate how many users are currently assigned to the process.

    4 votes

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  7. In the eligibility quiz in GLM, the ability to customize a "passing" message like you can customize a "failure" message would be beneficial to make things very clear to applicants that they can move on to the application stage. We had a few organizations last cycle that passed the eligibility quiz but it wasn't entirely clear to them that they were allowed to move onto the next step in the application process.

    12 votes

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  8. The student sees the 'Assigned to You' list and the Confirmation Page opportunities in a random order. Please let us control that based on how they are listed on the opportunities tab. It would look way better to be in Alphabetical order.

    1 vote

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  9. I'd like to be able to have different friendly names on outgoing emails for different programs. Ideally, it would be another choice on an email template/message.

    1 vote

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    0 comments  ·  Email  ·  Admin →
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  10. We would love to be able to integrate our bill pay system with GLM so it will automatically update who we have paid after a check run.

    5 votes

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  11. The income statement for CAMPAIGNS should include all the expenses - including credit card processing fees. We need a full view of the financials for each campaign. Thank you!

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  12. I would like to be able to turn off the ability to search users (in GLM and SLM) and search organizations (in GLM) for grant mangers.

    As a grant manager in SLM, I am able to search and view contact info for students (who are minors) that I am not assigned to.

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  13. It would be wonderful if we could rearrange the forms in Process Manager to have them alphabetical or whatever arrangement makes most sense for each user

    6 votes

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  14. It would be great to set up an automated email sequence for applicants that was timed around incomplete draft applications. For example, one week after an application is started, an automated template email is sent with a "thank you for starting an application, if you have questions or need help please reach out to....don't forget the application deadline is X"....and similar. I try and send reminders to our in-progress draft applicants regularly; having an automated sequence would be really great--similar to what you see in email marketing packages.

    3 votes

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  15. Allow the collaborator feature for grant manager profiles so grant managers can add collaborators to a grantee's profile.

    6 votes

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  16. Allow for merge fields to be used in Donation email body - currently only name & salutation are available, however more merge fields are allowed in Donation notify email body

    https://support.foundant.com/hc/en-us/articles/5626818564375-Donations-Content

    2 votes

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    1 comment  ·  Email  ·  Admin →
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  17. I recently requested that some fields be synched between two processes. The sync resulted in broken branching logic on one of them. I would like for branching logic to be automatically updated when fields used in the logic are updated, i.e. when fields are synced, or when a multiple choice item is renamed. Because the updates often are made outside of the form that has the affected logic, the only way the broken logic is ultimately discovered is when an applicant encounters an issue and reports it. If branching logic can't be automatically updated, then please provide some sort of…

    1 vote

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  18. It would be useful to see the name of the Organization at all time when working in a request. When we have long forms, the name is not visible as we go down the form.

    When we go back and forth between other applications, it could be practical to be able to see the name without going up the page.

    3 votes

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  19. When evaluators are assigned applications as a batch action, it would be really helpful if an automatic email could go out to each evaluator letting them know they have been assigned applications for a particular process (one email per process, not per application). Currently, the only way evaluators can receive an automatic email is if each application is assigned one by one. That's time-consuming for the person assigning the evaluators, and that would generate a lot of individual emails to each evaluator. Having automatic emails go out to evaluators after batch assignments are made would eliminate the current two-step process…

    5 votes

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    1 comment  ·  Batch  ·  Admin →
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  20. We recently implemented a quarterly report for one of our grants - it would be great if there was a way to assign the same follow up more than once rather than creating a copy of the report for each quarter.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Follow Ups  ·  Admin →
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