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1387 results found

  1. Shiny New Look: Responded to user feedback on the new UI updates, particularly around visibility and shading:
    - Increased contrast when grouping a custom report.
    - Increased contrast between enabled and disabled action buttons according to user permissions.
    - Updated buttons for generating award letters on scholarships.

    This did not happen on my sccreen

    3 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  2. Why would you take away the option of not using the Shiny New Look???? Do you listen to your customers when they tell you that it is hard to see, hard to find tabs? Why??

    5 votes

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    Proposed Idea  ·  2 comments  ·  Other  ·  Admin →
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  3. We have several multiyear grants that are tied to one application. Once we process the first payment, the remaining payments are listed under voucher even though they are not due for a year or two. Can we get a "place hold" button for these multiyear grants so we don't accidently initiate payment?

    2 votes

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  4. Currently, the Giving Hub setting that requires donors to review and agree to legal terms (one of CSuite’s latest releases) applies only to donations.

    As a donor-directed Foundation, we require donors, each time they make a grant request, to approve and attest to the IRS written acknowledgment confirming that no services or benefits are received in exchange for a distribution.

    Having this Giving Hub setting extend to grant requests submitted through the portal would allow for this process to be streamlined.

    6 votes

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  5. 1- Can C Suite help track approvals from multiple fund advisors and automatically put the grant in when enough approvals are received? And also do reminder emails to fund advisors who have not responded with their approval or disproval.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  6. 2- Can C Suite help with signatures on fund agreements or amendments, etc. instead of Docusign. Or at least help track signatures

    1 vote

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  7. The new advisor donate button (next to the create grant request button) on the portal only allows one-time donations. The only way to set up recurring donations is through the Giving Hub. Please make it so you can also set up recurring donations.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  8. Add organization name as a column in the charity check log to more easily confirm that the right Tax ID is in the profile. Right now, if you need to confirm that a grantee has the right Tax ID on file, you have to run a new charity check.

    10 votes

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  9. Please create the ability to export the Chart of Accounts and include a column for Financial View each account is assigned. There is no way to check what rolls up in a financial view without opening up each individually.

    5 votes

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  10. I really appreciate the ability to customize campaigns with full HTML functionality. It has made our event pages look polished and visually engaging.

    That said, I’ve run into an issue with the Location field. Since this field is required to appear on ticket receipts, it would be much more intuitive for it to display at the top of the campaign page alongside the date and time. Currently, it appears at the very bottom of the page, where it’s easy to miss and not particularly useful for attendees.

    If I include the location only in the description, where it can be…

    1 vote

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  11. In reports and Data Visualization, you are able to create a report that shows all the opts and tasks associated with a Fund. We would like to be able to run a report or DV to show all funds that do not have tasks in a given date range so that we know who which fund advisors we need to touch base with. Currently, the only way to do this, is to run a report for all funds, and run a second report that shows funds with tasks, export both lists, and then do a vlookup in excel against the…

    2 votes

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  12. Adding back the previously archived idea of the ability to round to more amounts, like $250 or $500. We have some scholarships that award at $500 increments and it would be helpful to have something enforcing that.

    5 votes

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  13. We have fund advisors who would like the ability to access the fund advisor portal via a mobile application. Is this request a possibility in the near future?

    62 votes

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  14. I would like to open multiple reports from the dashoard without leaving it! I want to right click the report id to open in a new tab without being blocked. This is helpful to me when comparing certain metrics and different reports. I know there are workarounds (i.e opening up multiple report tabs and then clicking the id) but would really like to see things streamlined.

    4 votes

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  15. We have many funds with both spouses as Fund Advisors, neither should be "primary" but C Suite forces one to be primary and it can't be unchecked. Please allow the option not to have a primary Fund Advisor. We don't want either to be primary but C Suite doesn't give us the option to remove the primary tag.

    Please see this previous Idea Lab post with many votes that requested the same thing but Foundant's response was that the primary tag could just be moved to another Fund Advisor. That response does not address the need. https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/45764248-would-like-ability-to-change-fund-advisor-to-not-p

    Thank you

    11 votes

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  16. LYBUNT Report in Dashboards is not accurate because it counts donations from households and individuals as separate.

    For example, if Jane Doe only donated in 2025 but the Jane and John Doe household donated in 2026, the LYBUNT report would show Jane Doe which would be incorrect because Jane actually did donate in 2026 with John through the household.

    I suggest having the LYBUNT report consider donations from indiv and their households as one unit to prevent this issue.

    3 votes

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  17. Foundations increasingly want to understand the full donor journey. From public website or email campaigns into CSuite, through the donor portal or Giving Hub, and ultimately to completed actions such as gifts or grant recommendations.

    While Google Analytics can currently be applied to Giving Hub pages, there is no way to track end-to-end donor behavior across CSuite, particularly once a user enters the donor portal or navigates authenticated areas of the system.

    What’s Missing Today

    Current Google Analytics support allows for:
    -Page and event tracking on Giving Hub pages
    -Donation-related event data via Measurement Protocol

    However, it does not allow…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  18. It would be helpful to be able to select the same beneficiary more than once when setting up percentages in the fund. The beneficiary may have separate purposes and percentages. For accuracy and staying within the parameters of the text limits this would be very helpful to users. A previous idea has been archived. Please consider this.

    13 votes

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    Proposed Idea  ·  1 comment  ·  Funds  ·  Admin →
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  19. Many of our donors or grantees with access to the portal are having trouble setting (or resetting) a password because there is no guidance on the login page for what their passwords must contain, i.e. minimum characters, special characters, etc. I asked support if we could add info on the login page but they said, currently, there is no ability to do this. Please vote and thanks for considering!

    6 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  20. Foundations increasingly allow donors and fund advisors to update their contact information directly through the Portal, which is a great improvement for data accuracy and staff efficiency.

    However, when an individual profile that belongs to a household updates their address, the household address is not automatically updated. Many foundations use the household record as the primary source for mailings and communications, which can lead to inconsistencies and outdated addresses.

    Current Challenge:
    -Individual updates address via Portal
    -Household address remains unchanged
    -Mailings continue to pull from the household record
    -Staff must manually reconcile records

    Proposed Enhancement

    Provide an option to:
    -Automatically…

    9 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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