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  1. Hello! We just had an issue where we accidentally opened the books back 10 years because of a typo in the date - can you please either put a warning on the open books feature or password protect it if it goes beyond 1 year? This caused a big issue from some Small Dog fund updates that did not close properly after reclosing the years.,

    2 votes

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  2. When displaying tributes for donors, in the dropdown on the Giving Hub, to select from, show who will be notified. We have tributes with different people to notify for the same person being honored/memorialized. For instance, the son's friend wants to notify the son of their donation, not the spouse. You see multiple tributes for the same person but have no idea why or who might be notified. We also have people put their own name in the notify thinking this is how they will get acknowledgement of the donation.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  3. Some of our fund holders are confused by some language and say it is not intuitive and feels too "jargon-y." We appreciate the option to edit language on some of the headers, it would be great to extend that to more places on the portal. We add instructions at the top of each page, but sometimes that isn't enough.

    Some specific requests we've gotten to update the language are:

    "COPY" button under the grants tab.
    "Search Grantee" and "Manual Grantee" buttons when requesting a grant
    "Description" and "Additional grantee contact" when requesting a grant.
    Titles of each page after we've…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. The alert banner automatically breaks words when the page gets resized. It isn't possible to edit language in the banner so that when the browser is resized, the words stay together -- it automatically moves characters to the next line. See example attached

    2 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  5. It would be great to have a toggle at the top of each section for "show inactive roles/links" that would then show the table as it is, but otherwise would only show the active roles. Another option would be to seperate out the dates from the "Roles" column into their own column to make it easier to read and add a column for "active" with a check for active and nothing for inactive.
    The current structure for the org roles and profile links works well when there is only a couple links, but it is very difficult to read once…

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  6. Please can we have the ability to collapse/expand file categories in the attached Files sections. This would help enormously with overview.

    4 votes

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  7. Can a check number field be added to the yearly tax receipt template field list?

    2 votes

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  8. I'm working in Donor reports and like that I can see each year of giving, and Custom Reports doesn't do this. I would LOVE a Loyal Donor report with a filter to select for donation date of 2023, 2022, 2021, etc. and be able to roll up donor information to the household with emails for both donors (if a household) and mailing address so we can thank/recognize donors for their loyalty.

    14 votes

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  9. Recently I added a new record of a woman who's pronouns were listed on her website as She/Ella because of her Mexican heritage. Foundant gave me an error message that it is an 'invalid' option. I thought this box allowed us to type any text but I was wrong. Can this box just be open text like other fields in Foundant? This would be more culturally and generally inclusive.

    8 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  10. We have some Philanthropic Interest Types that are internal only and others we would choose not to list given the option. Adding a toggle next to show/hide in the portal would be great.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  11. We are testing using Loans in Csuite for the first time. It would be great if a loan could also have the option to be between 2 funds so that the system would not only create the entries on the fund making the loan, but also on the fund receiving the loan. And this would extend to the payments as well - that the system would make entries on both funds. In our case, we are loaning to an affiliate organization which has its funds with us. The payments are coming from that fund.

    3 votes

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  12. Could we add a task area to the dashboard? It would be great to click on the dashboard and see everything in one place.

    3 votes

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  13. It would be helpful to have the ability to share custom reports in C-suite but only to selected staff and not to all of the organization. We have reports that are needed cross-departmental and if the person that created the report isn't available to run the report we either have to wait for them to return or try to reproduce the report. The data within the report isn't something we'd want to be made available for all staff to go in and run the report.

    7 votes

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  14. When fund advisors reset their portal password, please add the option for them to make the passwords visible. Requested directly from donors.

    53 votes

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  15. It would be wonderful if you could see completed tasks when on a profile. When I pull up a donor profile, I need to see what/when their last point of contact was. For example, if we mailed a personal note, made a phone call, sent an email. Very helpful information especially when a donor says, we haven't heard from you this year!

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  16. When a fund advisor password is reset, the Log shows the fund advisors name in 'User' field and not the staff person's name who reset the password. 'User' should always reflect the staff member.

    7 votes

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  17. It would be nice if the report information (name, number, report details, filters, etc.) could somehow be added to the csv export similar to how it is added when you export Audit Reports. Sometimes my team will run a report and just send me the csv file. It'd be nice if I could back track and more easily find which report their data is based of.

    8 votes

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  18. When a credit card donation is rescinded or voided the status needs to show in both the public donor and nonprofit recipient transaction histories online. This is important for transparency and confirmation to the donor, as well as accountability and record keeping to the nonprofit. Otherwise the nonprofit will expect funds that will not arrive.

    5 votes

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  19. Much like one can run an Income Statement for a fund over several years, and choose 'Financial Year' to see the individual year activity, it would help to have that same functionality for the balance sheet. Currently one can only choose 'Year over Year' and thus has to run the report several times to provide the same view that is easily available with the Income Statement.

    6 votes

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  20. Adding a phonetic spelling box or a voice recorded memo to document the correct pronunciation of donor names.

    8 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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