1343 results found
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Summit April 20th: Electronic Payment Integration
Please post your feedback in the comments of this post here following the Summit Session: CSuite Plug In and Power Up: Integration Add-Ons
We are requesting you share any additional thoughts or ideas you might have about who we should partner with for the Electronic Payment Integration option, how you would ideally like it to work & any other information you can share with us.
As part of what you share with us could you also provide the problem statement of what you are hoping this add-on could solve?
1 vote -
Donor Portal should display only posted donations
Currently, if a user logs in to their donor portal, they are able to see donations that are in the "new" bucket - AKA donations that are not yet posted and may contain inaccuracies.
This has caused confusion for a couple of our donors, particularly those that are also fund advisors and contribute to their fund via check. If we've just entered the check donation but it has not yet been posted, the fund advisor could log-in, see a low balance on their fund advisor portal, but then go to their donor portal and see the "pending" donation, though it…
14 votes -
Expand Custom Field Objects List
Additional options for custom field objects would be very useful. For example, we'd like to build a custom field specifically on the student record/student designation part of a profile that could then be shared to SLM as an integrated custom field. We are also interested in building custom fields on scholarships - not on individual scholarship awards but on the profile for an available scholarship from a specific fund. We envision using this for things like eligibility criteria, number of scholarships/scholarship amount, etc.
5 votes -
Data Visualizations on Portal Landing Page
Enhance the donor portal to support dynamic data visualizations on the fund landing page.
Currently, the portal only allows CSS customization in the “head content” area and does not execute JavaScript, which prevents the addition of interactive elements such as charts or dashboards. In addition, the fund landing page does not expose key data (e.g., fund balances) in the page HTML, limiting the ability to summarize or visualize information across multiple funds.
Suggested improvements:
Enable support for custom JavaScript or body-level HTML in portal pages
Provide a supported method for adding dynamic components (e.g., charts, dashboards)
Expose fund-level data (such…1 vote -
Assign existing profile note to an opportunity
This was a previous Idea from another user that was archived. I'm reposting it here: "Once a note has been created on a profile, it isn't possible to assign that note to an opportunity. It needs to be deleted and then added to the opportunity. It would help if there were an option to edit the existing note and assign it to the opportunity." This would be extremely helpful as sometimes we have discernment meetings that are captured via notes, but the opportunity does not exist yet. It would be great to be able to either copy these notes or…
1 vote -
pbassil@cfpbmc.org
Move Note Feature — Currently, we can move notes from one tab to another. Would it be helpful if we could also move a note from one profile to another?
6 votes -
amicalizzi@cfgaston.org
Please remove the requirement for a description when creating a grant in Community Suite. I'd say only a third of my grants have a description. Now I have to do a workaround to include a description in order to create the grant, but edit and remove it so that my grant check template works.
1 vote -
Add Cause/Category Filtering to the Public Giving Hub Fund List
We manage over 900 funds, and donors visiting our Giving Hub have no way to filter by cause area, grant type, or service area. For a donor interested in Animal Welfare, Arts & Culture, Education, or Disaster Relief, browsing an unfiltered list of 900+ funds is not a workable experience.
The data already exists in CSuite — grant type is assigned to every fund. We just need it surfaced as a filter on the public portal.
Some foundations have built custom fund directories outside the Giving Hub to solve this. At our scale, that workaround isn't feasible — it would…
1 vote -
Fund Advisor Portal - make Fund Steward email address a hyperlink
We noticed on the Legacy Portal that the Fund Steward email address is a hyperlink but on the Fund Advisor portal, it is not. Was wondering if that is something you can enable?
20 votes -
Fund Statement Email Body
Fund Statement Email Body
Can we tailor the email body to be pulled by division? Currently we have a very generic email sent out since our CF has affiliates underneath us. My thought is to do statements by organization, but then we are having to change the default email that goes out. We are really pushing for email or online statements and this would streamline the process and make it more visibly appealing to donors. Right now our email that goes out seems very generic and spamish.1 vote -
Address Validation - Default Drop-Down Menu Option
If Address Validation has been enabled, the Default Drop-Down Menu Option should be "Replace with validated address" instead of "Do nothing". This will allow the user to simply click Save instead of changing each address's drop-down option one at a time and then clicking Save.
1 vote -
Janinne@glcfoundation.org
Is it possible to hide all closed funds. It's frustrating to accidently click on the closed fund and have to go back again to retype. Staff here complain all the time to me.
2 votes -
Would love to be able to set the default dashboard period
Currently, my Dashboard defaults to a rolling 12 month period. I just want data related to the current financial year. Every time I open the Dashboard, I have to edit the Start/End dates.
It would be great to have a default setting for this!!20 votes -
Customize Your Information Settings Per Campaign- Individual/Household/Organization
When setting up a campaign, it would be helpful to select the fields required per event.
At the moment, by default, CSuite allows registrants to select Individual, Household, or Organization. This has resulted in many individuals registering as a No Name Organizations.
During setup, if we could choose the registrant type appropriate, for example, only allow individuals to register, we can get their appropriate information.
Then, if "Add Organization Name" was an additional field that we could set to required when applicable, we would be sure to get all the info when needed.23 votes -
place hold on future payments for multiyear grants
We have several multiyear grants that are tied to one application. Once we process the first payment, the remaining payments are listed under voucher even though they are not due for a year or two. Can we get a "place hold" button for these multiyear grants so we don't accidently initiate payment?
2 votes -
Grant Approvals for Multiple Advisors
1- Can C Suite help track approvals from multiple fund advisors and automatically put the grant in when enough approvals are received? And also do reminder emails to fund advisors who have not responded with their approval or disproval.
2 votes -
Signatures instead of Docusign
2- Can C Suite help with signatures on fund agreements or amendments, etc. instead of Docusign. Or at least help track signatures
1 vote -
llynch@cfok.org
Change the fund statement notification and email alert to a template which would allow for images (logos). Or add images <img src=""/> or {{img src=""/}} to html options. The current email is very basic despite having html capabilities. It's easy to overlook or mistake for spam. We currently send out an email notification through a third party which allows for image and logos. We would like to utilize the Csuite functionality instead.
4 votes -
Don't allow Agency Funds marked Private to be shown as a donation option when the portal access is not marked as able to donate to that fund
In the new portal, if a fund is marked private (like we do for agency funds that only accept contributions from the agency itself, not the public) it is currently showing up as an option to donate to when she goes to the Giving Hub via her donor advised fund dashboard.
Example: Jane Doe is a fund advisor on both her family donor advised fund and she's a fund advisor to the Pawsome Animal Clinic agency fund, for which she serves as a volunteer treasurer. Even though “Donate” is not checked in her advisor access options for the Clinic's agency…
26 votes -
Custom Fields for Pledges
I would like to be able to create a custom field for pledges.
5 votes
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