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  1. The Donation 'Display' permission allows a user to click [sent] [clear] in the Tax Receipt field enabling them to 'edit' the record. This should not be allowed when the user group only has 'Display' permission.

    12 votes

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  2. We use the "Detail Attachment" to send to grantees with checks that have 5 or more grants, but it could be even easier! Please add the following 2 things:

    1. Our name! Our foundation's name isn't anywhere on this attachment, so I have to add it manually to the pdf.

    2. The check number

    If this attachment gets separated from the check - and let's be honest, that can easily happen - the grantee needs to know who this is coming from and the check number for accounting purposes.

    2 votes

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  3. Changing the way the funds are presented in the Fund section in CSuite so that chronological is an option, instead of only alphabetical, would be helpful. I'd like to find my new funds faster.

    1 vote

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    0 comments  ·  Funds  ·  Admin →
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  4. Please populate the donation advisor automatically when a grant advisor is chosen manually for interfund grants. Currently you have to go into the donation portion of the interfund grant to add the donation advisor if you manually entered a grant advisor. Thank you!

    1 vote

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  5. 3 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  6. Please add custom fields that come with date and comment fields. The date so we can easily see when a particular custom field was last updated, and comments gives us the ability to add more details. This would be a huge enhancement. Similar to Raiser's Edge functionality.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  7. The integration of Raisely to Foundant would be very useful for campaigns held externally, highlighting the automatic recording for donation details (donor contact information, donation amounts, and Stripe fees) could be directly populated and tied a specific fund. Similar to how Stripe donations and its donor details are automatically fed through Foundant, rather than having to import a list.
    Currently, Funraisin’s integration can only import a donation list and cannot auto/bulk populate donor profiles unless they are individually and manually added and this is very time-consuming when met with extreme amounts of donations.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  8. When creating campaigns to sell tickets for our affiliate partners' events, the ticket sales can go directly into their funds, rather than dealing with third party payment processors. However, they do not have access to their ticket sales info, which they need to coordinate the planning of their event. They also need an up-to-date guest list to be generated shortly before the event starts. This is a major strain for weekend activities when the foundation is not staffed to manually monitor and send ticket sales reports.

    This could be resolved by enabling scheduled ticket sales reports, where the time can…

    1 vote

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  9. If a voucher isn’t approved, the staff that entered it gets notified whether it is approved or rejected.

    3 votes

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  10. After a person clicks Add to Cart for an event registration (from an affiliate/SO branded portal), the portal defaults to the main portal and leaves the affiliate/supporting org branded portal. Further, if the registrant needs to add additional "event tickets" they must navigate through the general event tickets page and find the event they are looking for.

    Please keep the registrant on the affiliate/SO branded portal and allow them to go back to that specific event registration to add more to their cart. The current navigation is not donor/registrant friendly.

    6 votes

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  11. Currently you can only send an electronic payment notification to one email that is identified in the profile. We have had requests from vendors/grantees that the notification be sent to two or more emails.

    5 votes

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  12. Please move the creation of the memo line from the Grant Payment Schedule section to the initial creation of a grant, similar to the voucher creation. It is not intuitive to have the memo line where it is now.

    5 votes

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  13. Please can we have the ability to collapse/expand file categories in the attached Files sections. This would help enormously with overview.

    5 votes

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  14. Please allow an online donor to opt-out of automatically generated tax receipt and/or allow fund advisor to opt-out of donations they make to their own fund.

    4 votes

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  15. Print current spendable balance in the portal for donors to see.

    1 vote

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    Feedback Needed  ·  Holly Spitz responded

    The spendable balance of a fund should display (unless $-0-, this is feedback we are going to update in the next few months). There is a setting on a fund to hide spendable. Is that enabled? It is in Portal Options>Portal Settings.

  16. Make the grant notification email something we can edit, or at least edit the subject line. Some of our donors get confused by the "Request Confirmation" subject line and feel like they have to respond to the email. Something like "Grant Requests Received" would be more helpful.

    3 votes

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  17. Creating fund advisors is clunky and inefficient. Send Login email does not function. Please make Login Info tab able to edit. Please create an easier way to create fund advisors.

    3 votes

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  18. Hello, we receive pledges for sponsorships, of which, the bulk is charitable. No problem linking the pledge tot he charitable portion. However, we cannot seem to find an easy way to link a non-charitable portion of the pledge (for instance if tickets come with a sponsorship). Is there any way to do this? If not, can you consider it for the future?

    2 votes

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    Proposed Idea  ·  Holly Spitz responded

    There is an option to create a ticket for a campaign that has a charitable/non-charitable split. This can be created as a receivable. Here is a link to the support hub article for more information: https://support.foundant.com/hc/en-us/articles/4404630141847-Event-Campaigns

  19. It would be wonderful if you could see completed tasks when on a profile. When I pull up a donor profile, I need to see what/when their last point of contact was. For example, if we mailed a personal note, made a phone call, sent an email. Very helpful information especially when a donor says, we haven't heard from you this year!

    5 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  20. It would be helpful if we could net transfer requests when printing the request form. For example, Fund A needs to transfer $100 from our bank account to an investment account, and Fund B needs to transfer $200 from the same investment account to our bank account. The balance swap module wants us to transfer more than necessary, so I need to do a manual swap. After completing the manual swaps, the net is $100 from investments to bank account, but the only options I am aware of are to print both requests and add a note to clarify what…

    3 votes

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