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  1. We would like a 'View Only' permission option for the 'Log In As' function in the new portal. For audit purposes, we can't have multiple people use this feature as it stands. However, it is crucial for our donor/partner engagement teams to be able to support our fund holders and grantees using this feature.

    6 votes

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  2. If someone is registering for a tournament and they need to select their T-shirt size, choose their level of difficulty, etc., it is very inefficient to assign these to the profiles after they have checked out. If we have 100 users signing up, we need to contact each one for this information?

    As a workaround, we are using the notes tab hoping the majority of users use it to enter their team name, t-shirt sizes and difficulty level, but this should really be an option for users to complete for all campaigns/events during checkout.

    5 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  3. Only staff members with full "Manage Login Info/Login As" permissions on the Profile can fully set up a new "Fund Advisor" record through to the "Send Login Email" step.

    Having "Manage Login Info/Login As" means the employee can reset ANY staff member's password - which means they can take over any account in CSuite. This is essentially the MOST critical security authorization available.

    We will not give our fundraising staff this level of access, but it means that all new Fund Advisor setups must run through one of our primary site administrators rather than be managed by our fundraisers.

    There…

    16 votes

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  4. Add pledge balance as a field to donation, pledge, and pledge payment custom reports.

    Currently pledge balance is only available when the pledge is linked to an opportunity.

    5 votes

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  5. Pending Grants in the "New" bucket entered by an internal user are visible on the fund advisor portal. These amounts are still in draft form and have not been posted or approved. It would prevent issues if there was a separate tab for grants entered by internal users or when entering a grant to list the external users who will be able to see it or even a "publish to the portal" option for unposted grants.

    6 votes

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  6. Add profile service area as a field available in Notes custom reports

    2 votes

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  7. I’m wondering if this label ‘How do you want to be recognized’ could be changed to something like, ‘How would you like to be recognized if different than above.’

    I’m also wondering if it could be moved down to the Additional Information section instead of being in such a prominent location.

    6 votes

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  8. I recently created a new fund and in my haste, breezed past "Endowed" because the fund was not endowed. However, it will be so we needed to track principal. Clearly my oversight but I'd like to suggest changing "Endowed" to "Track Principal Balance". This would follow the "Track Spendable" format and clarify the purpose of the term "Endowed".

    3 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  9. The current options for recurring grants are monthly, quarterly, semi-annual, and annual. Could a weekly option could be added in the future? A donor would like to send a grant to his church on a weekly basis.

    1 vote

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  10. This is reopening and combining a few previous ideas. We have tons of note and task types, please give us the ability for separate types. It would be so helpful if we could streamline them by changing them from one type to another as can currently be done with profile types. Thank you for reconsidering this option.

    3 votes

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  11. A memo for recurring vouchers would be helpful. There is a "Memo" field for a single voucher, but not for a recurring voucher.

    4 votes

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  12. I would like a "See All" function when you are in the Organization and User Search pages so we can review everyone who has created an account regardless of if they have started a process.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  13. Add 'private' funds to the Foundation Fund list when clicking on 'Create Grant Request' on the Advisor Portal. These funds currently don't show. We have fund holders who want to make an internal grant from one private fund to another private fund.

    Also add the option to search for 'other Foundation Funds' when choosing 'Search Grantee'. An advisor should be able to search for a grantee OR a foundation fund. Currently, searching for a foundation fund is only available when clicking on the 'Previous Grantee' button not the 'Search Grantee' button.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  14. Please add option to include organization/company name when someone registers for an event as an individual.

    61 votes

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    Proposed Idea  ·  6 comments  ·  Campaigns  ·  Admin →
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  15. I would like to be able to adjust the sort order of Funds.

    For example, I would like a fund entitled The University Fund to appear under U instead of under T. Or John and Jane Doe Donor Advised Fund to appear under D instead of J.

    The report that I use most often that I would like sorted this way is the Fund Balance Report in Financials. I cannot figure out a work around to make this happen.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  16. 20+ pages of ideas for events should raise a concern that the current campaign solution is quite inadequate.

    Several fields for in-person events are not set up with a radio button allowing us to make them required. We cannot make guests' names (first and last) and main entree choices in Requests required. This causes extra work for our two-person organization that the software could prevent with basic modifications.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  17. Hi - really like the ability to link multiple profiles and the advisor to an opportunity. However, in reporting, the profile name that pulls into the report is the one that shows the main name, plus any name linked to that name (Profile Linked Name). This includes if the opportunity was for an organization. Ideally, I would like to choose the profile field for one name only, and the profiles I would like to associate with the opportunity, and not have all linked profiles appear. Thank you!

    1 vote

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    Proposed Idea  ·  0 comments  ·  Opportunities  ·  Admin →
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  18. Really like the change to how the advisor and connected opportunities show. Coud the difference between these types and the normal connections be colour coded, in addition to the word, or something else format it so that the difference is easily seen at a glance?

    1 vote

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    Proposed Idea  ·  0 comments  ·  Opportunities  ·  Admin →
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  19. Please add the option to send out emails automatically based on when an Opportunity's stage is changed/reached.

    We would like for CSuite to send out emails automatically, with both an external and internal option, when a particular stage or stages are reached in an Opportunity. This would cut back on much of the tedious work associated with changing stages and needing to send emails manually outside of the system.

    This would help a lot with new donors as they receive a lot of communication, as well as with mid-year checkups.

    15 votes

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  20. Currently on the household record, the Last Donation Date does not roll up all donations from the household members. So, if the household has not given since 2021, but a member of the household gave in 2023, that is not reflected in the Last Donation Date on the household record, it shows their last donation was in 2021. This is not an accurate representation of the household's giving. Please have all household and household members giving be reflected on the household record's Last Donation Date.

    117 votes

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    Proposed Idea  ·  8 comments  ·  Profiles  ·  Admin →
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