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  1. Abandon Follow Ups

    It would be helpful to have the option to Abandon a Follow Up form. Right now, that is not an option and the only way to remove the Follow Up from the dashboard is to Delete it.

    Our foundation assigned a Follow Up form for a survey after our giving day. The survey Follow Up is not required, so we are not chasing down nonprofits to complete the survey once we got past the due date. However, we now have a number of those incomplete Follow Ups on the dashboard, which I will have to Delete. The…

    41 votes

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    2 comments  ·  Follow Ups  ·  Admin →
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  2. Running reports is too complicating. It would be great to have an easier user interface for running reports / saving reports / even automatically emailing reports on a pre-set frequency.

    Have a standard batch of already created reports for the most commonly run reports where you can easily adjust a few parameters/filters like process, date range, funding category, etc..

    But also keep the ability to customize a report if a standard report does not give you the information you require.

    36 votes

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    Planned  ·  1 comment  ·  Reporting  ·  Admin →
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  3. Often with our grantees, we typically have multiple people working in tandem on different aspects of the report. While they are set up as collaborators, only one person is getting the reminder when upcoming reports are due. We would like to ensure that folks from departments such as the finance or program teams are all receiving the same advanced notice!

    12 votes

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    1 comment  ·  Follow Ups  ·  Admin →
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  4. Given the way technology has grown over the years, is there a way to integrate Outlook email with Foundant email so that when an email is received, it will automatically show up in Outlook, and when we respond to an email, it will show up in the appropriate applicant file in Foundant?

    11 votes

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  5. As it stands right now, the login record in GLM just shows the last time a user logged in and that includes someone proxying into their record. It would be nice to be able to see a detailed list like we are able to in CSuite.

    44 votes

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  6. It would be helpful to have the applicant's name appear on the third-party response form. Currently, it shows the applicant's name on the dashboard, but when the third party clicks on Start to submit the information it only shows the "process" or "award" name. Having the student's name appear at the top of the form would help responders keep track of the student they are working on.

    Some of our third parties complete a LOT of responses and I've heard from many of them that this would be really helpful.

    13 votes

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  7. This idea was posted back in 2019 and had 20+ upvotes. Our grantees receive their automatic email reminders for forms in the middle of the night - about 3am CST! Support says that emails begin sending automatically at 2am, and continue until they have all been sent. There needs to be an option to adjust this. Nonprofit employees shouldn't worry about their phones pinging in the middle of the night. "Hey, it's us! Just popping into your bedroom to remind you that your follow up form is due tomorrow!" LOL

    14 votes

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  8. Please post your feedback on the new AI summary tool below!

    2 votes

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  9. Add a column 'Donation Advisor' to the donations page on the portal so fundholders can see who advised donations, where applicable.

    6 votes

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  10. Please allow a date to auto format when entering without dashes. For example, entering 080225 will automatically change to 08/02/2025. This happens in CSuite but not in GLM.

    Thank you. TCF

    7 votes

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    0 comments  ·  Dates  ·  Admin →
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  11. It would be helpful if follow ups could be marked as "incomplete" or "not submitted", not just "complete". There are times when an organization doesn't submit a follow up and the only way to close the request is to delete the follow up, or mark it complete, when it isn't actually complete.

    6 votes

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    0 comments  ·  Follow Ups  ·  Admin →
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  12. I would love an option to batch generate AI Summaries from the dashboard. I have 65 grants right now for my spring grant cycle, and rather than individually clicking into every form to generate a summary, it would save me a lot of time in my workflow to batch generate and then go in and copy over!

    10 votes

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    0 comments  ·  Batch  ·  Admin →
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  13. Hi, Currently there is the ability to import profiles to a campaign. It would be extremely helpful if we could also bulk import RSVP and attendance also instead of updating each profile 1 by 1. We currently use a 3rd party app for invites to an event. We build the list in CSuites through campaigns.

    5 votes

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    1 comment  ·  Batch  ·  Admin →
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  14. This is a placeholder for clients who: (1) want an easier and more secure way of collecting ACH data, other banking details, or other very sensitive data; and (2) Do not expect to process payments through CSuite.

    5 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. When assigning follow up forms, add a warning that comes up if the person assigned is a collaborator, as they will not be able to edit the form. As it stands, the organization gets the assignment and can see the form but does not know why they cannot edit.

    3 votes

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    2 comments  ·  Follow Ups  ·  Admin →
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  16. We currently have 3 administrators. The first administrator views each submitted application and then moves it to the complete status for the next 2 administrators to complete their reviews. We would like to see if an auto generated email could be set up to alert the other administrators when that application has been moved into the complete bucket.

    3 votes

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    2 comments  ·  Reviewing  ·  Admin →
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  17. We would really like to have information uploaded to an Organizational page/section. For example - one-time upload of 501(c)3 documents, board members, organizational chart, the reason for non-profit, D&O insurance ect. A place where they can change when needed, but not each grant cycle.

    23 votes

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  18. We would love a log for all activity on follow-up forms, so we can see which edits were made and when, and whether edits were made by the applicant or program officer.

    3 votes

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    Proposed Idea  ·  1 comment  ·  Follow Ups  ·  Admin →
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  19. In GLM/SLM it would be great to add due dates for evaluation forms. Automated emails could then be attached and reminders to complete evaluations could be automated.

    As a small staff, I have to remember to do this, along with all the other things we are doing. While I do keep in close contact with our committees, it would be lovely for this system (where we have invested a significant amount of $$) to take on some of the burden, instead of leaving it on our shoulders. ...work smarter, not harder...

    7 votes

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  20. It would be great if follow up reports showed up along with the past applications under the Organization History tab so all the members of an organization could see this important part of an application. With the high rates of turn over at a lot of these organizations having the follow report tied to the person who submitted the report is very limiting.

    11 votes

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