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1077 results found
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Calendar View in CommunitySuite
Would really like to be able to see a calendar view of tasks and deadlines in CommunitySuite or be able to integrate with their Outlook or Google calendar.
12 votes -
Organization Name in Financial Header
We'd like to be able to add the organization name field to the header on the financial statements. We have several affiliate/supporting organizations that we run financials for so we don't want to the foundation's name as the default. Rather, we'd like to add a field to the header to allow for the name of each organization to automatically populate when we run financial statements.
2 votes -
split stock gift
Donors give stock just like they give cash, check, and by card. It’s nice that we can split their gift --cash, check, or card-- between funds, but we need to be able to split gifts of stock in the same manner. Currently, a profile payment can separate out the gift when it is acquired but when you go to sell the stock, the gains/losses, fees, and the sold amount go only to the original fund used to set up the profile payment. We need to see the stock gift reflected to each fund the donor designates when the stock is acquired and when it is sold.
Donors give stock just like they give cash, check, and by card. It’s nice that we can split their gift --cash, check, or card-- between funds, but we need to be able to split gifts of stock in the same manner. Currently, a profile payment can separate out the gift when it is acquired but when you go to sell the stock, the gains/losses, fees, and the sold amount go only to the original fund used to set up the profile payment. We need to see the stock gift reflected to each fund the donor designates when the stock is…
3 votes -
Stripe fee percentage
Stripes non-profit credit card fee is 2.2% +.30, it would be nice if we had the option to charge that exact fee amount in CSuite to prevent over charging our donors and causing confusion and extra activity on the fund statements. It should be a complete wash if the donor wants to cover the charge.
11 votesThe additional donation was built as a suggestion to cover not only the credit card processing fees, but the Foundation's fees as well. In general, a 3% fee works out to closely match the current stripe fees.
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Reclass transactions and 1099 Reporting
If you reclass a transaction to a different GL account, then the 1099 status of the current account should be applied and not the original account.
4 votes -
bulk manage note and task types
This is reopening and combining a few previous ideas. We have tons of note and task types, please give us the ability for separate types. It would be so helpful if we could streamline them by changing them from one type to another as can currently be done with profile types. Thank you for reconsidering this option.
2 votes -
Automatic Emails for Opportunities using Stages as Triggers
Please add the option to send out emails automatically based on when an Opportunity's stage is changed/reached.
We would like for CSuite to send out emails automatically, with both an external and internal option, when a particular stage or stages are reached in an Opportunity. This would cut back on much of the tedious work associated with changing stages and needing to send emails manually outside of the system.
This would help a lot with new donors as they receive a lot of communication, as well as with mid-year checkups.
12 votes -
Candid/GuideStar Grants Report
Candid (GuideStar) asks non-profits to provide a list of grants data annually. They use a specific template (attached). It would be helpful to have a default report already created so that we can generate the information more easily and consistent with their template.
7 votes -
scholarship award lettter
The email template (from Scholarship/Content) for a Scholarship Award Letter only offers one field for the Dear "Student.Name" . Please give us options - at least "First Name" because sending and email that says Dear Last Name, First Name is kind of terrible.
2 votes -
Campaign Profile Note
It would be great to have a note that lives specifically on individual campaign profiles. We track unsubscribes from our e-newsletters, and instead of bogging down the individual's main profile page with notes, it would be great to have one tying back to the specific campaign they unsubscribed from.
2 votes -
Affiliate Portal Logo
It would be great if there was an easy way to upload a logo for the affiliate portal that would automatically change it from the overall system logo. Right now, the only way to update the logo for our affiliate's Giving Hub is through complicated coding that our team is not able to do. Thank you!
4 votes -
Reinstate "show all fund advisors" on portal fund summary page
Before the portal redesign, fund advisors who logged in were able to see everyone who had access to a fund (e.g., if John and Jane Smith were the two advisors on a fund, either one of them could see both of their names as people with access on the fund summary page after logging in). This functionality is no longer available with the new portal layout - could a toggle/setting be added in to reinstate this feature? We've found it's very helpful for fund advisors to be able to see who has access to their fund (for example, agencies often have high turnover, so an Executive Director may want to be able to see at a glance if a former employee hasn't been removed or if a new one hasn't been added).
Before the portal redesign, fund advisors who logged in were able to see everyone who had access to a fund (e.g., if John and Jane Smith were the two advisors on a fund, either one of them could see both of their names as people with access on the fund summary page after logging in). This functionality is no longer available with the new portal layout - could a toggle/setting be added in to reinstate this feature? We've found it's very helpful for fund advisors to be able to see who has access to their fund (for example, agencies often…
2 votes -
Fix the Grants > Grant Summary table search function in the Portal
In the Grants > Grant Summary table in the new Portal for fund advisors, there is a search box in the top right that is supposed to filter the list of grantees.
However, at least on Edge, the search box isn't working correctly. When I enter a term in the search box, the entire table is instantly emptied of results, as though none matching my query could be found--even when I search for a term that is clearly visible on the first page of grantees. Pressing Enter after typing my search term has no effect. Deleting my search term, or deleting my search term and then pressing Enter also has no effect. If I refresh the page while my search term is in the box, it will filter the list, showing the appropriate results. If I then delete the search term, rather than returning to the full list, the table is once again emptied until I refresh the page.
This appears to be the only search box in the portal that I've checked that doesn't work properly. The similar search boxes in the Fund Summary > Recent Contributions and Recent Grants tables work as expected. Ditto the Contributions > Donations (or maybe it's normally Contributions > Contributions) table. And Grants > Grant History and Invoices > Invoices. Only Grants > Grant Summary is broken.
In the Grants > Grant Summary table in the new Portal for fund advisors, there is a search box in the top right that is supposed to filter the list of grantees.
However, at least on Edge, the search box isn't working correctly. When I enter a term in the search box, the entire table is instantly emptied of results, as though none matching my query could be found--even when I search for a term that is clearly visible on the first page of grantees. Pressing Enter after typing my search term has no effect. Deleting my search term, or…
3 votes -
Add Grant Service Area to Bulk Action options in custom reports
Please add "Set Service Area" to the options under Bulk Actions of a custom report just like there is the ability to "Set Grant Type" from this menu. This field does not have the ability to be required on all grants and it very important to have filled in to report on who our grant dollars are serving, so if it is not filled in for a group of grants that can mean manually updating hundreds at a time.
4 votesUpdate: This is available in a Profile Custom Report. If set at the profile level, this will carry over to the grant. It can be edited.
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Hide Memorial/Tribute Amounts not working on new Portal
In the new Portal, I noticed that if a donation is marked as a memorial/tribute, the amount is hidden in the contributions tab, but it is still showing in the detailed drill down of an individual contributor. It also shows the amount in the fund summary tab graphs. In the old fund advisor portal, memorial/tribute amounts were at least also hidden in the detailed drill down of an individual contributor. The old portal still showed the amount in the fund summary tab graphs. It would be wonderful if at the very least the new Portal had the same functionality as the old fund advisor portal and hid the amount for memorial/tribute donations in the detailed drill down of an individual contributor. Thanks for considering!
In the new Portal, I noticed that if a donation is marked as a memorial/tribute, the amount is hidden in the contributions tab, but it is still showing in the detailed drill down of an individual contributor. It also shows the amount in the fund summary tab graphs. In the old fund advisor portal, memorial/tribute amounts were at least also hidden in the detailed drill down of an individual contributor. The old portal still showed the amount in the fund summary tab graphs. It would be wonderful if at the very least the new Portal had the same functionality as…
3 votes -
Ability to Split Internal Grants into Multiple Funds
It would be great if a fund advisor could split a single internal grant into multiple internal funds. Currently, advisors must create one grant and specify in the description how they want the funds allocated. However, we then have to cancel the grant and manually create multiple grants to meet their request.
We already have the ability to split a single donation into multiple funds and consolidate multiple funds into one grant. Extending this capability to internal grants would streamline the process and reduce manual work.
3 votes -
Voucher Template
It would be nice if Foundant can add CAMPAIGN and EVENT as optional fields to the existing voucher template. When there are hundreds of credit card transactions, it is very time-consuming and tedious to sort/enter CAMPAIGN and EVENT only after the transactions are loaded in CSuite. Thank you.
2 votes -
Campaigns: Additional Permissions
Ability to assign specific campaign permissions? I Create all campaigns, but there are specific staff that manage rsvps for their events. Is there a way to limit access to only apply rsvps to that specific campaign? thanks
4 votes -
Quotation marks mess up letter formatting in PDF conversion
Please consider either adding error handling for the description fields for donations and grant suggestions in the portals to prevent special characters, or adjust the PDF conversion software on the back end to better handle special characters. If the Word template has conditional formatting and any text with quotation marks comes through, Word processes it properly, but the PDF conversion removes or changes the text. This results in incorrect instructions and other text fields being sent in PDF lettters. To be clear, it is correct in the Word documents and in the Donor portal, but the PDFs that actually go out to grantees/customers are incorrect.
Currently, if a customer enters a description in the portal and they enter text with a double quote("), the Word templates, such as the check letter, that use conditional formatting will work fine. The PDF documents that generate from the word conditional formatting completely mess up the description. This causes letter recipients(the Grant Check letter for instance) to get letters and other documentation in PDF format that have incorrect grant restrictions, special instructions, or other text.
<3 TCF
Please consider either adding error handling for the description fields for donations and grant suggestions in the portals to prevent special characters, or adjust the PDF conversion software on the back end to better handle special characters. If the Word template has conditional formatting and any text with quotation marks comes through, Word processes it properly, but the PDF conversion removes or changes the text. This results in incorrect instructions and other text fields being sent in PDF lettters. To be clear, it is correct in the Word documents and in the Donor portal, but the PDFs that actually go…
3 votes -
Grant Confirmation Email: Grantee EIN
The Advisorrequestconfirmemailbody content has a merge field for {{guidestar_ein}}, however this does not populate with data unless the Advisor selects a grantee from a Candid search. Can a merge field be added to reference the EIN on the grantee's Org record within CSuite so that it will populate with data even if the Advisor selects a previous grantee?
5 votes
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