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  1. It would be a great help to be able to preview the way emails will look prior to sending. We emailed some stock letters that were missing gift data and I had no way to know that. Irksome.

    16 votes

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  2. It would be great if campaigns could change or show the date as per the date on the ticket, not the actual campaign end date.

    3 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  3. When importing a batch of grants, you should be able to specify an expense account at the time of import. Currently you can't, so if you import a huge batch of grants that needs a specific expense account, you have to go through and individually edit each grant to the correct expense account anyway, which defeats the purpose of being able to batch import grants.

    7 votes

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  4. I am in agreement that they s/b able to correct their contact information but I think it would be better at the profile level to then be toggled "inactive" instead of disappearing altogether "deleted". Instance that just happened they removed their work email and replaced with a personal email, which is fine but now the work email is no longer on their profile at all. Please change to inactivated vs deleted when changes are done on the portal.

    33 votes

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  5. It would be great to export a list of folks that have yet to contribute/donate/buy tickets in a campaign for the purpose of being able to quickly have list to refer to in order to send follow ups etc.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  6. I would like to see the Fund Template area of System Data show the Fund Statement Format(s) using the template. Additionally, this could help create greater visibility on what Fund Templates and Formats are actually being used on a per/fund basis.

    Please let me know if you have any further questions for me!

    2 votes

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  7. 4 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  8. Again, with my struggle for documenting when a tribute was sent and who & how it was sent to - please make this reportable.

    7 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  9. When we import a Voucher upload, there's no field for a GL subfund, so we have to go in after upload and choose the different subfunds for our GL codes. Would like to have this field included in the upload, so don't have to do this manual after-step.

    5 votes

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  10. It would be helpful if there was a description field that would allow us to further define a profile type to ensure there is clarity within the organization on what that type means to us.

    8 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  11. Currently a user is able to delete a historical donation, there is NO pop up or confirmation to delete BEFORE the record is blown away! YIKES! Please add a confirmation similar to deleting a historical grant, thank you!

    8 votes

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  12. An option for users to select multiple fields (radio buttons/checkboxes) rather than just searching for a fund.

    So, the checkboxes could allow a user to select two different service areas and filter the funds that way.

    Anything in the works for filtering funds?

    18 votes

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  13. Because the Sandbox environment disables all system generated emails, the "Forgot Password" feature does not work (the email is never sent to the user).

    Ideally the sandbox environment would be updated to all ONLY these password reset emails to send. But if that isn't implemented, at the very least the sandbox environment needs to disable to "Reset Password" options, or include additional language and warnings that the password reset will not work.

    Currently our internal staff have to manually reset user passwords AND deal with staff that are attempting to do the right thing by manually resetting their passwords but…

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  14. Key performance indicators are difficult to track and manage within CSuite. It would be nice to have it's own tab with some preset fields (most commonly reported fields) and custom fields that we can set our own reporting dates/times/notes etc...
    We are currently using opportunities and then reporting separately for Grant and donation information. Ideally, this tab could have options to show/view total yearly/quartely donation amounts, grant amounts. There's many other items we report on but always have to go to a few different places to see/view what we need to report on.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  15. Add a row to Grants and Grantee profiles that allow us to select Qualified Donee as an option for Organizations/Profiles as qualified donees are eligible to receive grants. Currently, with AJAH turned on and the word "Qualified Donee" in the FedID field, it does not allow us to check or process a grant therefor, we need to keep AJAH off and manually check the charity status for each grant. This may also include bypassing AJAH charity check if Qualified Donee is set.

    3 votes

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  16. We would like to give a few more system setting options to some of our fund advisors but these settings can only be done universally - any way we could edit the universal setting on the advisor itself just for that advisor?

    1 vote

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  17. The profile "created date" is one of the most important filters - please add so we don't have to use a custom report. This will help us spot dupes quicker!

    2 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  18. There should be an additional confirmation step for the "Cancel" option in the bank reconciliation. I lost an entire bank rec with 1 accidental click.

    7 votes

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  19. Capacity to share notes between profiles would be awesome.

    Example 1: Fundraising visit with a particular business. Visit notes could go on the business profile, but the note could "tag" additional profiles, such as the business staff members present at the meeting.

    Example 2: We utilize notes to capture obituary information. Family members could be "tagged" on the note in order to share the information across profile records, rather than repeating the obit note several times. One entry, several tags = awesome!

    15 votes

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  20. Please add a notification of some kind when a csuite profile's address, phone, email has been updated due this updated information provided in GLM (and vice versa; when GLM is changed due to csuite change) We are finding this out after the fact and GLM contact information has overridden existing intentional csuite profile information. If we received notice when the data update happens, we can make an informed decision for data accuracy.

    22 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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