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  1. Please prompt the fund advisor to confirm that they want to Delete or Cancel a Grant Request before the record is deleted or cancelled. It is too easy to remove a grant request by accidentally clicking on those action choices.

    8 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  2. Total Contributions and Total Grants should be customizable. When using lookback dates this wording is misleading as the totals don't include data that precedes the lookback date.

    7 votes

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    Proposed Idea  ·  2 comments  ·  Portal  ·  Admin →
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  3. Allow past engagement list on profiles to be sorted by date

    7 votes

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    Proposed Idea  ·  4 comments  ·  Profiles  ·  Admin →
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  4. We do a lot of importing of scholarships with new students and having the ability to import birthday and gender on the original import template would save the step of a batch update after the import.

    5 votes

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  5. We run what we call "Hybrid Campaigns". With these campaigns we help organizations fundraise for two different causes that require two separate funds for tracking and accounting. Currently, this is cumbersome and difficult to track within C-Suite.

    With the new fundraising campaign feature, it would be great to solve this issue by allowing both funds to be assigned to a campaign and allowing an allocation calculation to each fund. This would save us a ton of time reconciling and tracking each fund.

    For example:

    Building Campaign Fund - 60%
    Savings fund - 40%

    The Building Campaign Fund would then receive…

    5 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  6. Currently Grant Service Area, Profile Service Area, and Fund Service Area are all a dropdown options and a user can only select one option. It would be extremely helpful for reporting and tracking to have these fields as a multiple choice option to improve reporting and tracking

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  7. The email template (from Scholarship/Content) for a Scholarship Award Letter only offers one field for the Dear "Student.Name" . Please give us options - at least "First Name" because sending and email that says Dear Last Name, First Name is kind of terrible.

    6 votes

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  8. Pull Report on Profiles Created instead of having to search through Logs

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  9. We have just started using the Grant Catalog to promote challenges for some of our funds. Could we have the ability to customize the "Requested" wording on the bottom of the square that is listed in the portal or on the giving hub to something we choose? We'd love to be able to rename it to "Goal" as that better suits what we use the Grant Catalog for.

    7 votes

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  10. Currently, it is only possible to add 1 tribute per donation in Community Suite. Is there a way to add the ability to apply multiple tributes?

    The case exists in that we have multiple appeals, and even regular donations, where donors send in one gift, one fund, and name many tributes. They are NOT sending one gift to multiple funds with multiple tributes.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  11. Currently, journal entries are displayed sorted by debit and credit values, which makes it difficult to review and approve entries efficiently.

    When comparing entries against the entry spreadsheet, which lists them in the order of journal entry ID, the current sorting method disrupts the sequence and increases the likelihood of oversight or error. This misalignment between the system view and the entry format complicates the review process and slows down approvals.

    Requested Change:
    Please update the journal entry review interface to list entries by journal entry ID by default, rather than by debit/credit values. Alternatively, providing a sorting option that…

    2 votes

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  12. CSuite has a Profile Email, Address, Phone ID unique to each value on a profile. These ID's, which are required to bulk update the values, are only exposed in the Profile Email, Address, Phone reports. These reports are not useful because they have no other attributes (Prim, Inactive, etc.). Please expose these fields on the Profiles Custom Report to allow for better filtering for bulk update actions.

    4 votes

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  13. currently, note type has to be manually updated after completing a notes import.

    4 votes

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  14. When importing grants you currently can not import into the payment date field. I would like this field to be added as an import option. If we want to book a years worth of grants when the request is received but schedule grants to go out each month, we now need to manually change the payment date for each grant. This is very tedious and would be great if we could just schedule the grant date and payment date in the import template.

    6 votes

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  15. Quickly sell public securities in CommunitySuite without realized gains/losses, fees applied. "Sell all" or checkbox list option when selling. Public Securities comprise the majority of gifts received. RBC typically does not record the realized gains/losses, fees until month end statements are produced for the investment accounts.

    2 votes

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  16. Return the End of Day values when entering public security donations.

    2 votes

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  17. Campaign reporting and management are currently very difficult for Fund Advisors to navigate within their portal. We frequently receive questions asking whether the amounts displayed are from general donations or generated through an active campaign.

    It would be incredibly helpful to have a dedicated “Campaign” tab within the Fund Advisor portal. This tab could provide a clear overview of all active campaigns, including sales data, donor information, and various reporting metrics.

    At the moment, I’m having to compile and share this information manually in a single report so Fund Advisors can view all relevant campaign details in one place.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  18. Currently, internal grants do not show on the portal grant summary charts. This is confusing for fund advisors who want to see all that their fund has given to. The charts are not showing the true picture by excluding internal grants. If the same date range as the chart is used to filter the detailed grant history, the amounts are different. Again, this is confusing to fund advisors.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  19. We just launched a fundraising effort for one grantee via grant catalog. However, on the grant catalog page, we are worried that donors won't know to go to their cart after adding an amount and clicking ADD. We decided to link for marketing purposes to the individual grant request as the process of donating is simpler given it takes you to your cart automatically, but that page doesn't show total funded like it does on the main grant catalog page. We request either an option on the main grant catalog page to allow donors to be taken to their cart…

    1 vote

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    Proposed Idea  ·  0 comments  ·  Grant Catalog  ·  Admin →
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  20. I'm not sure where this specific idea fits in terms of a category. We have certain types of tax classes in our system that are not eligible to receive grants from donor-advised funds. We would like a way to globally use this field to remove these grantees from view in the fund advisor portal.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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