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  1. While the updates to the menu and profile layouts for CSuite are exciting, it is really hard to look at now. I am in my thirties and I have a hard time reading the screen. Is there a possibility of making the CSuite page more UI-friendly? It's just so hard to look at and I use CSuite for like 80% of the day. I don't want my eye sight to fade away this early in my life.

    11 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  2. Options for how fund advisors see donor info -- When displaying donor info to a fund advisor in the portal, we should have options for how the name is displayed. In many cases, it would be great to have the Mailing Label field (e.g. J. Jackson Smith) or Recognition Name field (e.g. Jack Smith) showing instead of the Name field (e.g. Smith, Jonathan Jackson).

    65 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  3. Hi, it would be great if we could pull the grant template/document name field from the grant report. We need to be able to filter by this field in the merge file so we can print four different cover letters.

    7 votes

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  4. Enable entry of Grant Type on Refund Grants to ensure accurate grant reporting. This will allow grants to be correctly grouped by Grant Type in reporting. Currently, capturing this information requires manual adjustments in Excel after exporting the report.

    6 votes

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  5. Adding a fund to the grant catalog functions differently in the fund portal-facing catalog than it does in the public-facing catalog. There are also differences in how funds function when added to a portal-facing catalog, as opposed to all other imported requests. I’ll give an example and explain the problems this presents.
    In the portal-facing catalog, there is no “Learn More” button. This is inconsistent with the “Learn More” buttons on other requests imported from GLM or added manually. Additionally, clicking on a fund does not take you to an intermediary screen to read the full fund description (as do…

    8 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  6. My understanding is that on the Email History on a Profile, it will only display the file that was attached if it's system-generated.

    It would be useful to display the attached file for emails sent MANUALLY through CSuite, too.

    8 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  7. Within the Duplicates option, any duplicate profiles that have accents or umlauts are not able to be deduplicated from the current workflow being:

    Profiles>Duplicates> then clicking the accented name.

    In lieu of returning a page where you can merge the profiles, you get a yellow warning that says "Not Found". Therefore, foundations with more individuals/names with accented names are not able to fully use the dedupe functions.

    24 votes

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    Proposed Idea  ·  4 comments  ·  Profiles  ·  Admin →
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  8. Upon searching I see this was noted in 2023 but do not see that it was ever addressed. We had to inactivate a bunch of addresses that were provided by NCOA and we noticed that when selecting the "print envelope" feature within a person or organization's profile, all of the listed addresses populate to select from...even the "inactive" ones. Because of this you have to select the back button to confirm the active address. Please list only the active addresses and the top option should be the primary address. Please do not show the inactive addresses.

    17 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  9. I would like to be able to toggle off the closed accounts in the bank reconciliation page. I see the sense in being able to see them sometimes, but I think the reconciliation page will become cluttered over time.

    44 votes

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  10. Currently, the Grant Catalog settings only allow us to show or hide the "Donate" button across all requests at once. While this is useful for previewing the catalog before donations open, it limits flexibility.

    We would love the option to control visibility of the "Donate" button on an individual grant or fund basis. For example, being able to hide the button on some grants/funds while keeping it live for others.

    Use Case:

    1. Allowing certain funds/requests to accept donations earlier than others.

    2. Running phased giving opportunities where some requests are open and others are still in preview.

    3. Supporting match pools or…

    10 votes

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  11. Allow contact information or at least guest names to be made required for registering for or buying tickets. For logistic and security reasons, we need to know who everyone attending an event is and it would be much easier to capture that information before confirming event registration.

    7 votes

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    Proposed Idea  ·  2 comments  ·  Campaigns  ·  Admin →
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  12. When an affiliate logs into the portal and submits grant requests, the "cart" button does not appear for them. They must go to the left hand navigation to navigate to the Grant Requests page where the grants are in the cart. It would make more sense for them to have the same "cart" button appear like other funds.

    11 votes

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    Proposed Idea  ·  2 comments  ·  Portal  ·  Admin →
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  13. We noticed the new feature you added for using Campaigns in fundraising—it's a great addition and works well for efforts like the annual appeal or other targeted campaigns. It would be even more exciting and engaging if a goal thermometer could update in real time as gifts are received. That visual element could really help boost motivation and momentum!

    21 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  14. Require Primary Advisor Approval - Multiple Advisors

    On a fund with multiple advisors, currently only one Primary may be indicated when requiring approval of a grant request. If someone other than the Primary submits a request, the Primary is notified to log in and approve the request. If the Primary submits a request, none of the other advisors are notified for approval. We need to be able to require equal approval from all advisors, so that when any advisor makes a grant request, the other advisors will be prompted to log in for approval.

    12 votes

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  15. When validating addresses in CSuite with the USPS validation, please spell out the entire city name as preferred by the post office (see screenshot below) instead of abbreviating city names that are 13 or more characters.

    14 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  16. There seems to be an inconsistency in how we can populate Tasks. If you create a task when you create an opportunity, you get far fewer fields than if you add a task separately.

    The available fields from Create Opportunity specific to Tasks are: Task Type, Description, and Due/Reminder Date. The available fields from the left-side menu of the opportunity "Add Opp Task" is Assign to, Send Calendar Invite, Task Type, Description, Due/Reminder Date, and Recurring interval.

    I would like this to be consistent across the areas where tasks can be added.

    9 votes

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  17. We would like to be able to apply an interfund transfer to a Promise as payment.

    10 votes

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  18. A potential fundholder wants to get a tour of our portal ahead of deciding whether to open his fund with our community foundation. Is there a way to give him a tour of our white-labeled portal without showing him another person’s donor-advised fund data?

    Just like Foundant, or any other software company, community foundations need the ability to walk a potential fundholder through the UX of the system as part of their cultivation efforts to open new funds.

    8 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  19. When creating individual profiles from an existing household profile, please automatically populate the household address.

    13 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  20. Would like to see the donation type (cash, securities, etc.) displayed on a donor's profile detail/summary.

    11 votes

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