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  1. When setting up a campaign, it would be helpful to select the fields required per event.
    At the moment, by default, CSuite allows registrants to select Individual, Household, or Organization. This has resulted in many individuals registering as a No Name Organizations.
    During setup, if we could choose the registrant type appropriate, for example, only allow individuals to register, we can get their appropriate information.
    Then, if "Add Organization Name" was an additional field that we could set to required when applicable, we would be sure to get all the info when needed.

    18 votes

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    Proposed Idea  ·  3 comments  ·  Campaigns  ·  Admin →
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  2. When pulling the registrant list for an in-person events, it would be ideal to select the info and layout of the list, such as all registrants with guest info below, and organization info if the participant used their organization.
    As it is now, there is a lot of sifting necessary to narrow down the list to make an effective check in list.

    11 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  3. I’d like to customize my campaign event information and increase the font size of the date/time/location. The default text size is unreadable for older folks, I've been told. However, when you do this using html, the coding shows up on the ticket receipt. This looks very silly to have donor-facing. Also, there is no way to increase the size of text in the date field, as this is a numbers only field.

    11 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  4. When profiles are marked as deceased and linked to a household, the household is being pulled with the deceased information instead of now defaulting to the active individual profile only. This impacts mailing lists for marketing campaigns and grant letters as it now pulls in deceased households.

    There should be an automatic unlinking/adjustment so that we do not have to manually unlink which is the only workaround to solve this issue right now. Ideally, there would be a way to keep the individual linked to the household profile for historical purposes too.

    15 votes

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    Proposed Idea  ·  4 comments  ·  Profiles  ·  Admin →
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  5. The "hide description" functionality for the Fund Advisor portal currently hides the description on both donations AND grants. Based on other available settings related to fund advisors, there does not seem to be a setting that will allow for one description to show but not the other. It would be more practical to have control over those independently (e.g. turn off descriptions for donations, turn on descriptions for grants).

    13 votes

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    Proposed Idea  ·  4 comments  ·  Portal  ·  Admin →
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  6. Add a 2nd screen after choosing 'Fund Advisors> Settings> List Cart> Send Email Reminder to allow for choosing which fund advisors to send the email reminder to. Currently, this is an all or nothing feature.

    19 votes

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  7. When you click on "Donate" from the Fund Advisor Portal left navigation, can the Giving Hub be opened in a new browser tab so the Fund Advisor can more easily get back to the Fund Advisor Portal?

    We have disabled the Login button on the Giving Hub in order to reduce confusion for our donors who are not fund holders (we have not opened our portal for donors). So we are trying to figure out how to help our fund advisors get back to the portal. Of course, we can direct them to open a new tab or remind them…

    15 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  8. Currently, my Dashboard defaults to a rolling 12 month period. I just want data related to the current financial year. Every time I open the Dashboard, I have to edit the Start/End dates.
    It would be great to have a default setting for this!!

    14 votes

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  9. When we create a scholarship in CSuite and turn it into a grant the grant description is automatically populated as Fund name :: Student name. We don’t want the student names to be visible in the fundholder portal, which they are if they’re listed in the grant description. Can you create a setting which would only pull in the fund name to the grant description, not the student name?

    13 votes

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  10. It would be helpful if the Relationships and Engagement tabs had numbers like Files and Notes do.

    69 votes

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    Proposed Idea  ·  3 comments  ·  Profiles  ·  Admin →
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  11. We would love the ability to bulk update tasks. I am looking at a report with unique IDs and 150 tasks to manually reassign to a current staff person.

    I see this idea was proposed previously and archived, so I'm posting fresh to hopefully gain some new interest in this idea. Thanks!

    8 votes

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  12. Tribute tab in Donations - we would like to have the number indicator back on the Tribute tab in Donations. The number indicator let's us know there is something that needs to be addressed on that tab, similar to the number indicators for the other tabs in Donation on the attached screenshot.

    14 votes

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    Proposed Idea  ·  2 comments  ·  Tributes  ·  Admin →
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  13. At our foundation we routinely have fund advisors making multi-year & multi-payment grants. How these grants are presented in the portal is slightly misleading, as it shows the full grant commitment. When fund advisors look, it requires digging into the details to see the payment schedule. This is also true for the grantee presentation in the portal. If the non-profit doesn’t look close enough, it could appear that the full commitment was paid out instead of just the 1st payment. It would help to lessen confusion for the fund holders & grantees if these grants could have the current payment…

    13 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  14. We share the cost of SLM across Scholarship fund group and the cost of GLM across Unrestricted and Field of Interest fund groups. Currently, there's no way to RevShare an expense across FUND GROUPS nor is there a way to import long list for INTERNAL GRANTs. We have to hand enter each fund's share of the cost for ~200 funds. If one of these options was available, we'd save hours of our precious time.

    So I request:

    1) the option to RevShare across FUND GROUP

    and

    2) the ability to import for INTERNAL GRANTs

    Thank you for considering these!

    12 votes

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    Proposed Idea  ·  3 comments  ·  Other  ·  Admin →
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  15. We've had several fundholders reach out and ask to see a summary of their total grantmaking for the calendar year at the top of the portal screen. This would be a summary amount similar to current balance and amount available for grantmaking that would be easily viewable on the fund summary page.

    7 votes

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    1 comment  ·  Portal  ·  Admin →
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  16. Currently, if a user logs in to their donor portal, they are able to see donations that are in the "new" bucket - AKA donations that are not yet posted and may contain inaccuracies.

    This has caused confusion for a couple of our donors, particularly those that are also fund advisors and contribute to their fund via check. If we've just entered the check donation but it has not yet been posted, the fund advisor could log-in, see a low balance on their fund advisor portal, but then go to their donor portal and see the "pending" donation, though it…

    9 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  17. Allow a new column under a grantee profile's Email section when you can select one or multiple profiles to be the Award Letter Recipient.

    Currently when Award Letters are submitted in bulk it goes only to the Primary email address for the organization. Many times an alternative email at the organization need to receive the Award Letter, and other emails need to be copied such as the Accounting or Accounts Receivable departments.

    8 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  18. It would be beneficial to be able to filter on custom reports or in the grant buckets whether or not a grant is multifund. Currently only available in Home > Grants > Reports.

    9 votes

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  19. We have gift match programs going on most of the time. We need a way to check that incoming donations are all linked to the donors' pledges. Running a full donation report and whittling down to the donors who have made pledges is a time suck. I've tried writing a custom report, but there isn't a sort or field for "Pledge is Linked to Donation" or "Donation is Linked to Pledge."

    Please consider adding a "Pledge Linked" column on the Profile/Donor page. The "Pledges" tab only shows that the donor ever made a pledge, not the status of a pledge.

    13 votes

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  20. We love the new Outlook integration. Can it include attachments from emails when using the new Outlook sync?

    20 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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