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  1. Can we please have the option to select birthdays without a year or even a specific date?

    Sometimes we may know the Month and Year
    Other times, we may only know the Month and Day, but not a year.

    It is nice to capture this information for donor development

    105 votes

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    Proposed Idea  ·  3 comments  ·  Profiles  ·  Admin →
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  2. Include donations advised by the donor in the 'My Donations' tab on the portal. Without it, donors are not seeing their true complete giving history.

    21 votes

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    Planned  ·  0 comments  ·  Portal  ·  Admin →
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  3. Many screens have the 'Log' menu item, but not all of them. For example, Fund fee type has a 'log' button to see who edited it, but Admin Fee types does not. But if you go into "Logs" and add a few filters, you can create a filter that approximated what the 'log' button would have done for that screen.

    It would be best if all screens that had any sort of editable data on it had a 'log' button on it that would create a filtered log list for that item.

    9 votes

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  4. Fund Advisor donation notifications currently don't include tribute information, if the donation has been made in honour/memory of someone. It would be helpful if that was a field that could be added to donation notifications, as it's very important to some of our fund advisors to keep track of this for their own fundraising purposes.

    72 votes

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  5. When printing multiple page financial reports, we need to have the column headings print at the top of the column on each page for ease of reading. It is impossible to know what each column is for once you print more than one page.

    For example, if I print an fund audit report for multiple funds, you cannot tell what the columns on the second page are reporting.

    10 votes

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  6. Please add the ability to edit labels in a WORD doc for tax receipts/donations and export labels in campaigns. This saves us precious processing time.

    21 votes

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  7. Before the system automatically creates a profile, add a 'review' step with options to choose to create the profile or add to an existing profile, or place the new profiles in a buffer where they can be easily identified and reviewed.

    Auto-creation of profiles from event checkout, and online donations, is challenging our ability to maintain the integrity of our database.

    9 votes

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    1 comment  ·  Profiles  ·  Admin →
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  8. Would really like the ability to create customized communications that would appear as a pop-up in the portal when a fund-holder logs in to share things they are working on, foundation news, funding opportunities, etc. with fund advisors.

    30 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  9. We have so many duplicates in our system that do not pop up in the "duplicates" tab because they are not a 100% match.

    For example, John Doe and Mr. John Doe would not populate as a duplicate because of the title.

    Can there be a function that detects possible duplicates that may match 90%?

    9 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  10. We would love to have a minimum grant request option for the portal but its done by fund groups. For example: DAF's minimum grant is $500 but maybe and Org Endowed is $100. We adopted a policy that requires all DAF grants to be over $500. However, if we set that as the grant request minimum for the portal it will cause issues for some of our small organizational endowed funds who maybe don't have $500 in ATS in any given year.

    15 votes

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  11. Please add a salutation field to the checkout screen and add a checkbox that can be used to make this field required/not required for all donors on a site.

    This would allow the option for a salutation to be created and entered in the salutation field in CSuite and save us from needing to manually enter salutations for new donor profiles.

    Amy Staufenberg
    TCF

    17 votes

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  12. It would be great to have the option to include the public name of the receiving fund for internal grant records. Right now this option only seems to exist for the originating fund. Since many of our Funds have a public name, right now when we create our fund records for example, they are showing the internal name of our Funds like Operating Fund, rather than the public name, CNYCF Community Fund.

    10 votes

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  13. Within a campaign, there should be an option to 'bulk delete' records when you are manually scanning the profiles tab. Similar to how you can select (or deselect) tax receipts to send from the donations bucket, you should be able to select certain records and then click "delete" vs having to click "delete" individually from a campaign.

    42 votes

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    Planned  ·  2 comments  ·  Campaigns  ·  Admin →
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  14. Please add Primary Fund Advisor field to the Profile Fund custom report. Currently there is no way to see which funds do not have a primary advisor or have out-of-date primary advisors, without opening each individual Fund record. It's making system setup and maintenance unmanageable.

    Thank you! - TCF

    20 votes

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  15. We report out two figures to our fund holders – the value of the gift (as calculated by the average of the high and low values) and then the amount actually booked to their fund (the amount the stock sold for). Our donors expect to see both these values on their tax receipts, so now we are inputting this number manually, which increases our margin for error. Please bring back the sold amount field for tax receipts.

    8 votes

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    1. Need ability to apply campaigns to internal transfers. Occasionally an internal DAF contributes and we have no way to record that.
    2. Is there a way to automatically apply a campaign to any donations that hit a certain fund during a set time period? We are getting credit card donations and having to manually apply them to the campaign.
    15 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  16. Please allow for pre-built statement accounts to be selected/utilized when building out a new financial view.

    When building financial views currently, the accounts must be re-selected for each financial view when netting them together.

    Instead, it would be better if we could pick from an existing list of statement accounts as they already have the related accounts netted together and renamed. Of course, it would still be nice to have the option to choose within the financial view as well without impacting the existing statement accounts.

    9 votes

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  17. Ability to attach a PDF of an email (or any document) to Notes. Then full context to note is readily available to all users. If this were implemented, a note is created with coding etc. , add a one line summary followed by "see attached"

    102 votes

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  18. In the new portal, when a grant catalog is visible to fund advisors there are two options after you choose to donate to the grant catalog - 1. complete a donation through the Giving Hub, 2. choose Grant Request to request a grant through the fund advisor's DAF. We currently only market our Grant Catalogs to our DAF holders to encourage them to use their DAF spendables to support local non-profits. It is confusing to have both options available. Could the "Donate" option be turned on or off at our discretion instead of always included?

    14 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  19. The Android version of the new portal needs attention. The columns are jumbled on top of one another. It was a lot cleaner in the older version. We are competing against Fidelity's DAFs, and this is a real problem for us.

    7 votes

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    1 comment  ·  Styles  ·  Admin →
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