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  1. We would like to be able to track applicant clicks through the system so we can see if changes made impact user abandon rates in certain parts of their online journey with us. For example, when/where in the process do they give up? This would allow us to identify where we might need better instructions or a change in the questions or flow.

    20 votes

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  2. It would be really beneficial for reviewers to be able to see all information that applicants enter/type in the table cells when using the side-by-side evaluation display. Currently, the number of characters that display per row is very limited.

    9 votes

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    3 comments  ·  Reviewing  ·  Admin →
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  3. Currently, you can either share no applicant contact information with evaluators or evaluators can see (in the 'Contact Information' section of a request) the applicant's name, email, phone number, and mailing address (pulling from the User Information section that the applicant fills out during registration and can update via 'Edit My Profile').

    It would be really useful to be able to customize the visibility of User Information fields - for example, showing the Applicant name and their Job Title/Role but not addresses and phone numbers.

    4 votes

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  4. Request: Ability to apply regular expressions (REGEX) to a field in a table-style question.

    Use Case: Applicants are asked to assign percentages (%) to demographic questions about the population served. The total at the bottom must add up to 100%.

    Example:

    * 20% -- A
    * 20% -- B
    * 20% -- C
    * 20% -- D
    * 20 % -- E
    * 20% -- F
    TOTAL: 120% <-- would be rejected because it is not 100%

    8 votes

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  5. We have a budget form with a table for Revenue and a table for Expenses. It would be great to be able to calculate the net (revenue minus expenses) without the applicant having to do math or cut-paste totals from the separate tables into a third table or field.

    26 votes

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  6. The report builder in GLM and SLM is driven by the grant/scholarship process. It would be helpful to be able to build reports outside of the process framework.

    We want a central place to track non-profits and contacts in GLM who are also profiles in cSuite. For example, to figure out who is registered in GLM to submit an LOI or application or follow-ups so we can compare with the information on those profiles (org and contact) in cSuite. Bonus points if the Grant ID from GLM, and the Profile ID in cSuite, could be included in the report!

    This…

    3 votes

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  7. On numerous occasions, I have been asked how many organizations were declined for a specific process in a prior year, and which organizations were declined. It would be helpful to see this from the dashboard. Currently, denial drafts are visible, but not denials. Since there is no way to see this from the dashboard, I need to create a report to obtain this information which seems like a lot of effort for something that should be quickly accessed from a dashboard. I realize I could go to Search-->Requests and Decisions, but usually I also need to capture how much $…

    15 votes

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  8. People with Board Member/Community Member designations who are in the system only to evaluate grants should only have access to the processes they are assigned to. Right now, they can use the "request and decision" tool and see org history for everything in GLM- this is concerning to us for a variety of privacy reasons.

    5 votes

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    1 comment  ·  Admin →
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  9. It would be nice to be able to create a custom URL for grant and scholarship programs instead of the grantinterface.com address.

    12 votes

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  10. 5 votes

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    0 comments  ·  Merge Docs  ·  Admin →
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  11. It's also about user roles and auto emails attached to F/U forms...

    We really need an additional user role for our regional directors. Our program managers (in the Grant Manager role) do 99% of the lift in GLM, but every so often we need to be able to bump a form up to a director. But our directors are also in the GM role, so everyone gets the same email. Our current work around is to assign the form to the director, but that doesn't always catch their attention.

    Also, making the payment forms approvable would be great. That way…

    2 votes

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    0 comments  ·  Follow Ups  ·  Admin →
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  12. Nonprofits often run under a DBA or have a common name they use that does not always match their 501 c 3 IRS Designation name. If there was a field in the GLM profile that allowed for a legal name and common name, syncing that over to C-Suite, which already has a legal name field, would be IMMENSELY helpful.

    8 votes

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    0 comments  ·  CRM  ·  Admin →
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  13. Our applications typically require a lot of uploads. They also have a lot of conditional logic. For instance, if someone is applying for a smaller amount of money, we ask for less financial documents, It would be nice if the allotment for file size allowance per application took the conditional logic into account instead of making it all cumulative. We bump into the issue of not having enough file size space in our applications all the time, and often steal a megabyte or two from one upload field to accommodate another, only to need to steal from somewhere else, etc.

    6 votes

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  14. When we set up forms, the questions alternate between the required types (required, optional, read only) and visibility (internal, everyone, etc.). It would be helpful if the questions required type was visible at-a-glance similarly to the visibility so that we didn't have to click on the actual question and open it, just to see if its a read-only or optional.

    6 votes

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  15. For multi year scholarships, we have info we'll need from the student each subsequent year. Those follow ups now show in "drafts" but really, they are not in draft stage, they are upcoming or pending. It would be great to have those in their own bucket in the followup box on the dashboard so we can keep those separate from current/real time drafts we need to be aware of.

    15 votes

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    3 comments  ·  Follow Ups  ·  Admin →
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  16. It would be helpful to be able to customize the Third Party Response Reminder e-mails. We would like to include a deadline for the third party to respond.

    8 votes

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  17. For dollar amounts, commas and decimals to automatically appear when entering amounts.
    Allow summing across columns.
    Sums should take the same format as what is entered in the fields. Currently, when summed, the dollar amounts appear as just a number with no dollar sign, commas, or decimals.

    Allow for selecting of the specific fields to sum rather than all fields with the column.

    9 votes

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  18. Limits on Project Request Field

    Please allow us to enter regular expressions for the project request field or impose limits in any way. Currently, we use this field for scholarship applications as Initials and Last 4 Digits in an attempt to reduce as much bias during evaluation season. However, despite an 8 character limit, students will forgo their initials, etc. It would be great to have a unified type of answer.

    Example: IAS 4777 or IS 4777
    Regular Expression provided by Foundant Support would solve this - ^([a-zA-Z]{2,3})((\s)([0-9]{4}))?$

    1 vote

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  19. Notifications to Administrator for when reports are marked complete by program staff. Without having this it is making payments go out late due to program staff not sending email to administrator. It adds an extra step.

    4 votes

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  20. I always found the required step of clicking the "thumbs up" in GLM, after sending an award to Csuite odd and redundant. Now that thumbs up has become a toggle button, but there's no identification on it unless you hover over it...making it hard to notice. Ideally I'd recommend that step not be required. If needed, at least make it a larger button that says "Approve Installment for Csuite"

    2 votes

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    1 comment  ·  Admin →
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