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  1. A great enhancement would be to indicate which fields are required when creating a new record (profile, donation, grants, voucher, etc.) --- such as an asterisk to indicate that a field is required. This is a well-known standard.
    Currently, the only indicator is an error message when saving/posting.

    104 votes

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    Proposed Idea  ·  5 comments  ·  Other  ·  Admin →
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  2. When matching CSuite profiles and looking for duplicates, please add:

    1) Conditional Logic (If/Then) – Use conditional logic and allow Users to choose which fields (name, address, email, phone) to use, and to set the order of those fields (Ex: If name matches, then match on address).

    2) Match on Address – Recognize and flag profiles with the same address on the duplicate screen.

    3) Fuzzy Matching – Recognize slight differences in names (Bob/Robert), and addresses (1234 E Elm St/1234 East Elm Street) and other information due to spelling variations, abbreviations, and typos.

    12 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  3. Options for how fund advisors see donor info -- When displaying donor info to a fund advisor in the portal, we should have options for how the name is displayed. In many cases, it would be great to have the Mailing Label field (e.g. J. Jackson Smith) or Recognition Name field (e.g. Jack Smith) showing instead of the Name field (e.g. Smith, Jonathan Jackson).

    61 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  4. When an affiliate logs into the portal and submits grant requests, the "cart" button does not appear for them. They must go to the left hand navigation to navigate to the Grant Requests page where the grants are in the cart. It would make more sense for them to have the same "cart" button appear like other funds.

    11 votes

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    Proposed Idea  ·  2 comments  ·  Portal  ·  Admin →
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  5. I would like to be able to toggle off the closed accounts in the bank reconciliation page. I see the sense in being able to see them sometimes, but I think the reconciliation page will become cluttered over time.

    43 votes

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  6. While the updates to the menu and profile layouts for CSuite are exciting, it is really hard to look at now. I am in my thirties and I have a hard time reading the screen. Is there a possibility of making the CSuite page more UI-friendly? It's just so hard to look at and I use CSuite for like 80% of the day. I don't want my eye sight to fade away this early in my life.

    9 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  7. I would love if there were a % probability field within opportunities for development/philanthropic services financial projections & reporting!

    12 votes

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  8. Upon searching I see this was noted in 2023 but do not see that it was ever addressed. We had to inactivate a bunch of addresses that were provided by NCOA and we noticed that when selecting the "print envelope" feature within a person or organization's profile, all of the listed addresses populate to select from...even the "inactive" ones. Because of this you have to select the back button to confirm the active address. Please list only the active addresses and the top option should be the primary address. Please do not show the inactive addresses.

    15 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  9. Within the Duplicates option, any duplicate profiles that have accents or umlauts are not able to be deduplicated from the current workflow being:

    Profiles>Duplicates> then clicking the accented name.

    In lieu of returning a page where you can merge the profiles, you get a yellow warning that says "Not Found". Therefore, foundations with more individuals/names with accented names are not able to fully use the dedupe functions.

    20 votes

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    Proposed Idea  ·  4 comments  ·  Profiles  ·  Admin →
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  10. Have the vendor area of a profile have different view, edit, delete, etc. permissions form the regular profile so that vendor info can be locked down to control payment information

    13 votes

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  11. We would love the option of toggling donations and grants notifications BY THE FUND for fund advisors. We add designated funds for our designated fund recipients so they can see previous year's grants, BUT we don't want them to receive the grants notification email when the grant is made, since some funds benefit more than one organization.

    40 votes

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  12. When creating individual profiles from an existing household profile, please automatically populate the household address.

    12 votes

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    Proposed Idea  ·  1 comment  ·  Profiles  ·  Admin →
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  13. Currently, the Grant Catalog settings only allow us to show or hide the "Donate" button across all requests at once. While this is useful for previewing the catalog before donations open, it limits flexibility.

    We would love the option to control visibility of the "Donate" button on an individual grant or fund basis. For example, being able to hide the button on some grants/funds while keeping it live for others.

    Use Case:

    1. Allowing certain funds/requests to accept donations earlier than others.

    2. Running phased giving opportunities where some requests are open and others are still in preview.

    3. Supporting match pools or…

    8 votes

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  14. With the new CSuite Look that was rolled out, we can no longer customize what's on the top menu. This has impacted both our finance team and grants/scholarship team. For grants - I now have to click on Money Out or Home to get to the grants bucket (or likewise for scholarships). Will we get the functionality back to customize the top menu?

    8 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  15. We noticed the new feature you added for using Campaigns in fundraising—it's a great addition and works well for efforts like the annual appeal or other targeted campaigns. It would be even more exciting and engaging if a goal thermometer could update in real time as gifts are received. That visual element could really help boost motivation and momentum!

    18 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  16. On a scholarship record the name from the profile comes over as Last Name, Title, First name. We would like to have student names read first, last retaining the ability to sort alphabetically by last name. This causes problems with the award letter(see previous ideas) and with the check name when we use the student as the payee- it comes out as Last Name, First Name. Most banks don't take that so we need to fiddle with it in excel.

    18 votes

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  17. After creating a custom report, it would be great if there was an option to edit the title/name of the report and save.

    Currently, the only way to change a report's name is to "Save As" and go back and delete the original report with the old title.

    13 votes

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  18. When note text is output in reports it loses all carriage returns. This makes it rather difficult at times to read notes that have been laid out in a specific manner.

    17 votes

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  19. The data visualization tool is a great addition. However, I would like to be able to review and check the data that is being pulled into the charts, numbers, and graphs. Currently the only way to check the data is to create a separate custom report, and then cross check with the data visualization. Ideally, I should be able to click on a chart/graph/number in the data visualization tool and it should automatically bring up the data that is being pulled into the visualization. Manually creating a separate report to check each data point is a bit frustrating and redundant.

    8 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  20. Money In / Bequest Pledge -- our foundation deals with complicated bequests every year which need detailed reports for our Audit. Please create the ability to have a Pledges-Bequest section which can be booked to our GL account for bequests receivable, which could map to our correct net assets GL code. Using Opportunities for bequests receivable does not allow for our desired Audit reporting requirements. We have experimented in the Sandbox for setting up bequests as a pledge, but currently it is too cumbersome having to constantly change the pledge default codes.

    9 votes

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