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  1. Allow additional information to be gathered when people are registering for events. Information such as dietary needs, guest age, consenting to/ understanding guidelines, etc. would be handy.

    11 votes

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    Proposed Idea  ·  2 comments  ·  Campaigns  ·  Admin →
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  2. In the legacy portal there is a clear way for an Advisor to search for another foundation fund to recommend a grant. In the new portal you have to click "Previous Grantee", even if the Advisor has never given to that fund before. There should be a button that says Grant to Another Foundation Fund so that Advisors know where to go to make interfund grants. This is especially important for emergency & disaster response funds and giving circles. Please make it clearer so our Fund Advisors know how to recommend grants to other funds at the foundation.

    69 votes

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  3. Thank you for the updates to the Add Donation page. I wanted to share a few observations that might help improve the user experience:

    The Process button currently appears in the middle of the page, which can feel awkward unless you’re on a larger monitor.

    Since most of our gifts come via check, the workflow for entering check donations could be more intuitive. After selecting “Check,” the next section is Tributes, and the Check Number field appears much further down. On smaller screens, this makes the page feel cramped, while on larger screens, it feels overly spread out and difficult…

    9 votes

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  4. Please format the "amount" field for all Content notifications to display as $#,###.## (e.g., $64,500.00). Formatting currency with commas is essential for clarity, especially with larger numbers.

    I realized a similar idea was posted but later archived. https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/42438682-amount-formatting-in-content

    90 votes

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    Proposed Idea  ·  2 comments  ·  Other  ·  Admin →
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  5. Currently when someone registers or purchases a ticket for an event it asks for the purchaser's information before hitting "Submit". AFTER hitting submit, it shows "Add Guest Information". Most guests do not fill this out.

    1. It would be ideal if guest information was REQUIRED before the "Submit" button (example: 3 slots for guest information if there were 3 tickets with 1 seat each selected).

    2. The initial entering of "Your Information" before the "Submit" button should have the option to customize which fields are required. It automatically requires First & Last name, Email, and Phone. What if we need address to…

    9 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  6. I would really like the Additional Information section to come BEFORE the Tribute Information section.

    And I would like the "Needs tax receipt" to be right under or above the "Receipt Template". Not all the way down the page by itself.

    We use the Additional Information section on EVERY gift and only use the Tribute Information section on a few gifts.

    9 votes

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  7. We would love to enable the option for fund advisors to run manual fund statements or view financials. However, if we enable this, they can run these on any time period, closed or open. Until we close a period, information in an open period should remain internal only and not be available to fund advisors as it is subject to change. We have donors who would get upset if they saw something change from one day to the next.

    Can the portal be configured to only allow financial reporting and manual fund statement generation for fund advisors within closed periods?…

    106 votes

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    Proposed Idea  ·  3 comments  ·  Portal  ·  Admin →
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  8. While it’s great that we can now add a secondary assignee to an opportunity, it doesn’t add much value if the secondary assignee isn’t notified or made aware of their designation. At the very least, it would be helpful if they received an alert letting them know they’ve been added, but ideally those opportunities would also appear on their “My Open” page so they can easily keep track of them.

    11 votes

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  9. Allow a ticket cap to be implemented so that there is a maximum amount of tickets that can be claimed in one transaction.

    8 votes

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    Proposed Idea  ·  3 comments  ·  Campaigns  ·  Admin →
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  10. The 1099 report pulls the Primary address for a profile, but we need it to pull the Mailing address, the Primary for us is the Physical address. Please add a column for the Mailing Address so that we do not need to check each profile and update addresses before submitting.

    I also suggest that you add a column for primary email address as then we could email the 1099s through the filing systems.

    Thank you!

    54 votes

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  11. Please bring back a couple of features with Bank Recs!

    1. Please allow for sorting transactions by check number again. I can now filter to only checks but they're not always in order and I don't see any way to make it so.

    2. Allow for easier unreconciling/rereconciling. It used to be if I had to fix something from three months ago that required unreconciling the bank account, I could rereconcile with only one click. Now I have to go in and uncheck every transaction for the following months, reconcile the first month, recheck all the items for the second month, reconcile…

    47 votes

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  12. On the Fund Statement page of the new fund advisor portal, the list has 3 columns -- Description, Date, and View. The Date column is much wider in the full page view and the description is too tight. Is it possible to better space those columns so that it fits better the width of the information in the column?

    40 votes

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    Proposed Idea  ·  2 comments  ·  Portal  ·  Admin →
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  13. Implement an easy way for our fund advisors to make an internal donation from their fund to our Community Foundation fund. Right now, it's done through Grant Request but this requires a number of steps and is not intuitive.

    10 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  14. We need to send different letters to students throughout the year, but the Csuite system only allows for one. If you 'regenerate' for a second/different letter, it deletes the previous one. This is fine if you made a mistake and want to resend one, but we need to both send the original award letter, AND a reminder hey your payment is coming letter (not the scholarship letter) AND in some cases a renewal letter.

    Can you please develop a way to send more than one template email/letter to a student from the award record?

    10 votes

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  15. A great enhancement would be to indicate which fields are required when creating a new record (profile, donation, grants, voucher, etc.) --- such as an asterisk to indicate that a field is required. This is a well-known standard.
    Currently, the only indicator is an error message when saving/posting.

    109 votes

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    Proposed Idea  ·  5 comments  ·  Other  ·  Admin →
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  16. While the updates to the menu and profile layouts for CSuite are exciting, it is really hard to look at now. I am in my thirties and I have a hard time reading the screen. Is there a possibility of making the CSuite page more UI-friendly? It's just so hard to look at and I use CSuite for like 80% of the day. I don't want my eye sight to fade away this early in my life.

    11 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  17. Options for how fund advisors see donor info -- When displaying donor info to a fund advisor in the portal, we should have options for how the name is displayed. In many cases, it would be great to have the Mailing Label field (e.g. J. Jackson Smith) or Recognition Name field (e.g. Jack Smith) showing instead of the Name field (e.g. Smith, Jonathan Jackson).

    65 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  18. Please add Dark Mode support for CSuite on a basis of user. It's become incredibly commonplace over the last several years and some of us prefer a less intensely white interface. I've attached an imperfect screenshot of what this may look like.

    7 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  19. There should be a way to customize the email subject line and body in the portal. We have a new portal user who has reached out to us about editing some of the wording as it is confusing to the user and I agree. The specific instance is the email that the user receives after submitting a grant request and the subject line is "Request Confirmation". To the user, it sounds like they need to take action, when it should say something like "We’ve Received Your Grant Request" or "Thanks for Submitting Your Grant Request". Same with the body of…

    7 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  20. Hi, it would be great if we could pull the grant template/document name field from the grant report. We need to be able to filter by this field in the merge file so we can print four different cover letters.

    7 votes

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