1223 results found
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Import Profile Fund Relationships in Bulk
I'd like an enhancements to the Import Relationships tool. That functionality allows us to import profile link relationships, profile to profile relationships to CSuite in bulk. I am looking import profile-fund links where I can link the profile to the fund and the fund category in bulk via CSV import. This would allow me to in bulk add relationships that we are trying to keep track of that we didn't track prior to our import to CSuite.
1 vote -
Different grant status in fund portal
The grant request status labels in the fund portal are inconsistent. A grant in the Approval bucket will be approval when viewed in Fund Summary and Grant History, but Pending in Grant Request. A grant in the New bucket will be new when viewed in Fund Summary and Grant History but Pending in Grant Request. Would be clearer for the user if these were the same terms.
1 vote -
Bulk link donations to opportunities
It would be extremely helpful to be able to bulk add/link donations to an opportunity. We are seeing more and more memorial contributions, which sometimes result in the creation of a fund. I will go back and link these donations, sometimes in the hundreds, to the opportunity, which can be very tedious.
0 votes -
Fix Must Be A Decimal Number Error
It would be helpful to allow multiple types of entries in the donor portal when a fundholder is requesting a grant. For example, if a fundholder types "$25,000" including a dollar sign and a comma, an error sign comes up ("must be a decimal number".) The fundholder needs to type in 25000 for the grant to go through. Allowing $25,000 would help reduce frustration.
According to the idea I posted previously, this idea was implemented: https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/48126044-fix-must-be-a-decimal-number-error. However, the issue is still occurring and when I spoke with the customer service team, they said that the idea hadn't actually been…
4 votes -
Profiles Browse screen - indicate inactive
Profiles Browse screen - indicate inactive individuals, households, organizations. We use this screen to check for naming protocols, incomplete names, misspelled names, etc. It would be extremely helpful to show which profiles are inactive (red font), and also be able to sort right on this screen.
2 votes -
donation notification
An idea to add to the portal! Would it be possible for advisors of funds to have the choice in their portal to toggle donation notifications on or off? Thanks for considering.
1 vote -
BCC when Sending Emails From CSuite
Would like the ability to BCC contacts when sending emails in CSuite. Invoices, tax receipts, letters, etc.
Requested on behalf of Maple Ridge CF
2 votes -
Multi-Fund Invoice
Would like the ability to create multi-fund invoices.
Requested on behalf of Maple Ridge CF
2 votes -
Functionality to Bulk Delete Vouchers
We'd like the option to be able to bulk/batch delete vouchers.
5 votes -
sfuller@wc-cf.org
Same Beneficiary, Different Purpose: We have a fund whose fund advisor wishes the funding to be sent all to the same organization but for two different purposes. Currently we work this out by having the organization as the beneficiary to receive 75% of the funding for one purpose, and then we've set up a recurring grant for the organization for the separate purpose, but we have to manually adjust the amount each year. It would be great if we could set up the beneficiary twice for the two different purposes.
4 votes -
Show only Fund Statements needing review
While reviewing fund statements, at times a statement may be skipped/not marked reviewed due to some issue with it that needs to be researched, etc. Going back later to find those few statements that still need review out of a list of 900+ statements is cumbersome by just scrolling through the list looking for those without a review date. It would be helpful to have a option to show only "Not Reviewed" statements in the batch.
2 votes -
Use organization domain for email communications
Enable sending automated emails from the organizations actual domain via the use of domain authorization rather than sending everything from fcsuite.com.
Emails from fcsuite.com are confusing, often caught in spam, and it is impossible to ensure that every online customer recognizes and properly whitelists it. This has caused significant overhead on our staff to manage missed communications. In addition, some organizations spend a lot of time and money to build their brand reputation and improve name recognition within the community. The many thousands of automated emails that go out every year should be representative of, and enhance, this investment. While…
35 votes -
Profile designations for other kinds of directories
We keep a directories of nonprofit consultants, local officials, and attendees of various community leadership programs on our website for the use of others. This means when an edit is done to a profile in CSuite, someone has to check to see if it also needs to be done in the directories. It would be AWESOME if there were profile designations (or some other way of tagging) that would allow us to have online directories for things other than nonprofits. It would have to be optional to have it public--we would put direct links to it on our password-protected pages…
9 votes -
Scholarship Letter Template
We would like the ability to select the Scholarship Letter that is supposed to be used on the scholarship record level. Currently you can set the Scholarship Award Letter, but not the letter itself. This functionality is available on the grant level.
We have different scholarships that utilize different Scholarship Letter templates (for letters to the school), that are processed on the same day. Currently, our only way to adjust the template is to go into the documents (once posted), change the default template in templates, and then regenerate the documents for specific check batches.
Having the ability to select…
6 votes -
Bank Reconciliation | Collapse Transactions
When reconciling bank accounts, collapse transactions as they are being marked off during the reconciliation process so only the remaining transactions are displayed. Link to short video: https://zoom.us/clips/share/LiXG7vHFRR6NzG0JYuHcQQ
Requested on behalf of CF of Hudson Valley (NY)
1 vote -
changes to grant request in donor portal
If a fund advisor submits a grant request and needs to correct or edit the request, there is no current option for this in either the portal or on our end. A fund advisor has expressed frustration with needing to cancel and resubmit the request instead of being able to make a quick edit. An edit option for grant requests made in the donor portal would be helpful.
2 votes -
Donor Recognition Name Settings
We would like to be able to have the option for recognition name to be enabled or disabled, as well as the functionality to edit the label (much like donation comments, newsletter title, etc.). Our donors get confused by this field, and we want to add further clarity, or get rid of it.
2 votes -
GLM Bucket Categorization throughout CSuite
GLM Bucket Categorization throughout CSuite: Essentially, when you sync a grantee from GLM to CSuite, the GLM Process (aka the grant process/opportunity) is also synced over to CSuite. Once you post that grantee's opportunity to CSuite and create a grant, the GLM Process/Opportunity disappears from CSuite and from the entire grantee, so it hard to know what Grant process the grantee won by everyone on the team. I was hoping, not only will the fund be present on the grantee's page, but also what GLM process the grantee won in GLM. This allows everyone on the team to know without…
2 votes -
Outlook integration: Improvements for search email function to search more than the "from" field and search more than primary email
When adding an email from a sent email, the search function only searches the sender, not the "to" or "cc" emails. As we cannot use the integration when drafting an email, the next best option is to attach from the our Outlook send. However, we have to manually enter the email to get to the right profile, as the search is only searching the "from" of the email.
In addition, the search function is only searching the primary email. Many contacts have more than one email (work, personal, volunteer etc).
3 votes -
charity check nonprofits
We’d love to be able to run a bulk Charity Check for all organizations listed in our Nonprofit Directory so we can quickly verify that everyone is still in good standing and hasn’t lost their nonprofit status.
Right now, Charity Check only works for profiles marked as “Grantee,” so we’ve had to mark orgs that have never received a grant as grantees just to run the check. It would be much more accurate and efficient if we could Charity Check profiles based on the “Nonprofit” designation also.
It would also be great if running a Charity Check could be a…
1 vote
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